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Asean Resort

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Asean Resort
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7 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Hanoi, Ha Noi, Vietnam
Reviewed 15 November 2015 via mobile

Lack of peaceful atmosphere, privacy, and above of all very unprofessional customer service and management. Food is poor and badly cooked. Staff is incredibly unprofessional and unfriendly. Claims itself 4 star and charges at 4 star price but treats its customers so poor!

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Thank MyAnhTrinh
Hanoi, Vietnam
Reviewed 11 August 2015 via mobile

I & my friends stayed 2 days over weekend. The villas was pretty looking with modern design inside meanwhile keep the countryside looking from outside. Swimming pool was great and clean but not the jacuzzi area which was not good as it was. Checkin service staff need improve to give welcome service more convenient. The 9 holes golf course is...

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Thank Quantrh
Reviewed 12 July 2015 via mobile

The decoration and design were modern and luxurious looking, but not very clean. Nice swimming pool. The rest of the entertainment are fun only for kids (grass skiing, skating). The jacuzzi are filled with hidden bugs and not very well maintained. The staffs seemed to be a bunch of farmer girls with absolutely zero customer service experience, so bad that...

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2Thank JulHg
Hanoi, Vietnam
Reviewed 7 July 2015

- Natural Atmostphere with many gardens, trees, field, lake, river... So fresh and relax for a gateway - Room (Grand suit) is big but a little bit smell, enough amenities - Swimming pool is nice but not clean. They have many kinds of jacuzzi pool which is satisfied guest - Service is not that professional. We went out of resort...

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1Thank KannyLe
Reviewed 6 August 2014

We were staying during weekend in this resort. It's far from Hanoi downtown just 45 kms with nearly 1 hour by car. Before coming there, I heard some bad reviews about their service but I was surprised when were there: nice views, big room with traditional decoration, big and nice swimming pool with several type of Jacuzzi...friendly staff and cheap...

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1Thank Lee M
Reviewed 26 August 2012

Nicely designed room in traditional Vietnamese style. Grass sliding is fun. That is all for a rather expensive cost. Avoid the food inside the resort. Take the car outside and choose Vietnamese restaurant nearby, wherever you see many guest cars parking outside. Good for 1 day trip outside Hanoi

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4Thank hana_102

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Asean Resort

Address: 21A Hoa Lac, Thach That, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 4,632 - ₹ 6,471 (Based on Average Rates for a Standard Room)
Number of rooms: 51
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Hotel Style:
#124 Spa Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Asean Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should choose Grand Suite bcuz it just next to pool and jacuzzi, restaurant, very centrally.”
 of 5 bubbles KannyLe, 7 Jul 2015 | Read review
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