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Sunway Hotel Hanoi

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Traveller (268)
Room & Suite (111)
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Overview
  • Excellent26%
  • Very good54%
  • Average17%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“old quarter”(71 reviews)
“four star”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
Offers from Sunway Hotel Hanoi
Offers & Announcements: 35% off room rate
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (829)
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All reviewsnice hotelold quarterfour starlobby barstayed here for nightsopera housevietnam tourthe air conditioningbreakfast buffet isshort stayfrench quarterhotel restaurantcomfortable stayday tourhalong bayclean roomspho
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201 - 205 of 673 reviews
Reviewed 26 March 2016

Stayed here as part of a group tour. Staff were friendly. Restaurant was well priced with tasty food. Within a reasonable walking distance from most features in the area. Bed a little too firm for my personal preference. Varied and many choices for breakfast each...More

Thank Fran1712
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 29 March 2016

Dear Fran1712, Thank you for taking time to write this wonderful review. We are glad that you enjoyed the fairly priced & tasty food, great location and friendly staff. Not forgetting the varied and wide selection at breakfast too. Thank you for staying with us...More

Reviewed 22 March 2016 via mobile

Whist on a tour of Vietnam we stayed here for 3 nights. Bed very comfortable, shower excellent, breakfast plentiful, varied and delicious. Staff were pleasant and very helpful. Only downside was the room and bathroom was very compact, I prefer a little more space, other...More

1  Thank Eve L
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 29 March 2016

Dear Eve L, Thank you for your kind comments and valuable feedback during your recent stay with us. It’s great to know that you appreciated the comfortable bed, excellent shower, plentiful, varied and delicious buffet breakfast, pleasant and very helpful staff. Thank you for staying...More

Reviewed 15 March 2016

This hotel was part of our group package. While it is not in the same area as the Metropole and other high dollar hotels, it is within walking distance of them and all of the major attractions of central Hanoi. The hotel is new(er), clean,...More

Thank Wgou
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear Wgou, Thank you for taking time to write such a complimentary review about Sunway Hotel. We are happy that you enjoyed your stay, the great service and friendly staff. It has been a joy serving you and we look forward to welcoming you again...More

Reviewed 15 March 2016 via mobile

From the start, not welcomed by staff. They just stare at me and then continue looking to their computer and dont have a smile even. Room is clean and quite big by the way. The manager should enhance more the staff behavior. Not friendly, not...More

Thank Ne L
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear Ne L, Thank for taking time to post a review on our hotel. It is only through friends like you who take time to inform us that we get to know of our shortcomings. Please accept our apologies for the less-than-satisfactory experience. Corrective measures...More

Reviewed 15 March 2016 via mobile

A typical city hotel. The room was comfortable with free good WiFi. One of the best things about the hotel was the excellent breakfast buffet with lots of choices of both Western and Asian dishes.Great service. The staff are very helpful and friendly. Good hotel...More

Thank Marilen S
Response from SunwayHotelHanoi, Tổng giám đốc at Sunway Hotel HanoiResponded 23 March 2016

Dear Marilen S, Thank you for taking time to write such a complimentary review about Sunway Hotel. We are glad that you enjoyed your stay and great service, comfortable room with free good WiFi, excellent breakfast buffet with lots of choices of both Western and...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 46 - US$ 121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 46 - US$ 121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Luxury Hotel in Hanoi
#49 Family Hotel in Hanoi
#57 Business Hotel in Hanoi
#62 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (268)
Room & Suite (111)
Dining (38)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
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Molly H
6 April 2018|
AnswerShow all 3 answers
Response from creaturecomforts2015 | Reviewed this property |
Hi Molly H, They have universal power points in the rooms, so you should be ok, take a power board with you, it makes life a little easier.
0
Votes
Nick R
19 September 2017|
AnswerShow all 12 answers
Response from Steve H | Reviewed this property |
Hi Nick, not sure where that information came from but that is simply not true. We had eggs and dairy products every morning throughout the hotels in Vietnam. The food is cooked definitely different except the eggs . FYI... More
1
Vote
fatlady66
2 December 2016|
AnswerShow all 6 answers
Response from Bob R | Reviewed this property |
Sorry, I'm not sure about this. I think it's best if you e-mail the hotel direct.
0
Votes
Room Tips
"best view and quite."
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"upper floors have better view"
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"We had a room at the back of the hotel, it vas very quiet"
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"Away from the lifts means a quieter space."
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