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Sunway Hotel Hanoi

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#112 of 573 Hotels in Hanoi
Certificate of Excellence
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Sunway Hotel Hanoi
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649 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Brighton, United Kingdom
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 week ago

Nice hotel which is in a good location and walking distance to the main shopping/social area. Friendly helpful staff, good breakfast. The outlook from our room was a white wall - not great but we only had a one night stay so it didn't bother us. Other than that very good rooms.

Helpful?
Thank FloJo654
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Clean rooms & great buffet breakfast Friendly helpful staff but be warned you need perfect British currency notes for them to do currency changes- no tears or any marks on them at all Excellent street map from reception

Helpful?
Thank Jognasher
1 review
Reviewed 2 weeks ago via mobile

Stay in this hotel for business trip. Clean room, nice hotel. Would like to praise a front desk guy named "Tuan" on his name tag. He is very helpful and friendly... Made my trip a lot more easy. Thanks Tuan! However, the hotel breakfast can improve by changing the food to more variety or change daily, as everyday breakfast is... More 

Helpful?
Thank Hasler C
Porto Alegre, RS
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Photos in internet seens very nice but when arrive hotel seens not so clean also carpets on the corridor dirty. about rooms mal but bed and shower good. not come again. location you can walk to lake about 10 minuts walking

Helpful?
Thank susana1810
Fareham, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago via mobile

We enjoyed our stay at the Sunway for our visit to Hanoi. Our room was clean and comfortable, all the staff were friendly and welcoming. A good street map with various attractions is available from reception. A very good breakfast with 'western' and local food available. There is no pool if you like a swim. Take the opportunity for a... More 

Helpful?
Thank Bob R
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

The Sunway is typical of many city hotels. Access to the hotel is down a road off one of the main roads so the hotel was quite quiet, especially at night. It is very centrally located and in easy reach of many of the more interesting sights in Hanoi. For example, the "Hanoi Hilton" is very walkable. The hotel is... More 

Helpful?
1 Thank John S
Walvis Bay, Namibia
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 October 2016 via mobile

Very good functional hotel, for business or short term stay. Reception was ok, so was the room. Food in the hotel was reasonably priced, hotel has forex license to exchange money into V Dongs. Don't bother looking fir better rates, they are fixed all over Vietnam - appr 22k Dong for 1 USD. Staff friendly, all clean - very much... More 

Helpful?
Thank FrankNamibia
SunwayHotelHanoi, The Sunway Hotel Hanoi Management Team at Sunway Hotel Hanoi, responded to this review

Dear FrankNamibia, We would like to thank you for your kind comment about the hotel. We appreciate you value comment which will help us to better our Service. Wish you all the best and look forward to seeing you again in our Hotel. Best Regards, The Sunway Hotel Hanoi Management Team. More 

Auckland, New Zealand
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 October 2016

We were booked in for two nights as part of our On the Go Tours package. This hotel had been touted as being in the Old Quarter. However, it is located in a rundown, seedy street. We felt a little nervous walking around the area at night and would have preferred to have been further uptown. The hotel had been... More 

Helpful?
Thank juliejt
SunwayHotelHanoi, The Sunway Hotel Hanoi Management Team at Sunway Hotel Hanoi, responded to this review

Dear juliejt, Thank you for taking the time to share your experience with us. We appreciate your feedback very much since it will enable us to further improve our services, facilities and focus on staff training. We hope to be able to welcome you back to our hotel in the near future. Best Regards, The Sunway Hotel Hanoi Management Team. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016 via mobile

The Sunway Hotel in Hanoi is its price definitely worth! It's very nice, clean and near the beautiful Old Quarter of Hanoi. Furthermore, the staff is just vietnamese-typically friendly and supportive. We got the chance to meet the hotelier Mr. Victor, who helped us in a lot of situations during our stay. He is not only really open-minded and supportive,... More 

Helpful?
2 Thank Sibylle M
SunwayHotelHanoi, The Sunway Hotel Hanoi Management Team at Sunway Hotel Hanoi, responded to this review

Dear Sibylle M, Thank you for your support and wonderful rating of our hotel. We will definitely share this review our team members. We hope we will have the pleasure of serving you again in the near future. Regards, The Sunway Hotel Hanoi Management Team. More 

Hanoi, Vietnam
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 October 2016

Nice and clean room. We easy to go to the city centre from this hotel. We spent 3 nights here and we have fantastic experiences in Hanoi. Will definitely recommend those visiting to stay at this hotel. Hope to see you again

Helpful?
Thank Psillou2n
SunwayHotelHanoi, The Sunway Hotel Hanoi Management Team at Sunway Hotel Hanoi, responded to this review

Dear Psillou2n, Thank you for your valuable comment and feedback. We are very grateful for your appreciation of our services and always a great pleasure and rewarding to receive positive comments. We hope to see you again soon. Best Regards, The Sunway Hotel Hanoi Management Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sunway Hotel Hanoi is an award winning international 4-star hotel, with easy access to Hanoi's commercial and business districts. Located at the quiet end of the French Old Quarter, away from the hustle of the busy city and yet only 28km away from the airport, Sunway Hotel Hanoi is also an excellent choice to explore this beautiful city. Together with our style of small yet meaningful personalized service, you will enjoy a pleasant stay with us every time. You are always more than "just business" to us. ... more   less 

Additional Information about Sunway Hotel Hanoi

Address: 19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 3,750 - ₹ 7,364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Hotel Hanoi 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hanoi Sunway Hotel
Hotel Style:
#35 Luxury Hotel in Hanoi
#43 Spa Hotel in Hanoi
#58 Business Hotel in Hanoi
#65 Family Hotel in Hanoi
#66 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Hotel Hanoi staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
2 months ago
Sedlescombe
2 months ago

See all questions (11)

Questions? Get answers from Sunway Hotel Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give the chance of a better view”
 of 5 bubbles K4420JFjohns, 14 Nov 2016 | Read review
“Ask for a room that doesn't face a concrete wall!”
 of 5 bubbles juliejt, 28 Oct 2016 | Read review
“You should be book the room with high floor”
 of 5 bubbles Psillou2n, 26 Oct 2016 | Read review
“Double glazing means rooms are quiet, but choose 7th floor and below at the back for best quality.”
 of 5 bubbles 516mykec, 4 Jul 2016 | Read review
“Try for rooms at back and higher up.”
 of 5 bubbles lizandianp, 7 Jun 2016 | Read review
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