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Melia Hanoi

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Melia Hanoi
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1,651 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

I would have given Melia Hanoi five star. It's a great hotel at a good location, preferred by many businessmen and diplomats. But on my last night here, I could hear loud music from my room. After calling the operator, I was told the music was from the bar at level 3. It's curious that I could still hear music...

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1Thank Xin H
Singapore
Reviewed 4 days ago NEW

Execeeded all expectations in Room, Services, Comfort Level. Saw that most diplomats and foreign delegation stayed in this hotel during my trip. A choice hotel. This hotel was the highlight of my trip

Review collected in partnership with Meliá Hotels International
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1Thank ya0lin
Hong Kong, China
Reviewed 5 days ago NEW

Good hotel , high standard of decoration and services, breakfast is good with a lot of choices ,Staff are very professional with very good English .air conditioner are independent control between cold and warm air !

Review collected in partnership with Meliá Hotels International
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Thank nigelc517
Singapore, Singapore
Reviewed 6 days ago NEW

Was here for a business trip. Very very nice hotel especially the staff which deserves a extra mention. They gave good recommendations to places to eat and see around the hotel and directions given were perfect. The Hotel itself was very very clean and luxurious. All amenities were available in the rooms. Was actually recommended another hotel but glad I...

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Thank Ferruci
Vancouver, Canada
Reviewed 6 days ago NEW

good location and set up well for business folks, business center good, food good, room large with good internet. The breakfast included option was well worth it. Good and helpful service. The staff new the area well and could help business folks with travel info, taxi service and business questions.

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Thank lvartell
Broseley, United Kingdom
Reviewed 6 days ago NEWvia mobile

A really nice , 5 star hotel with a staff that moved mountains to get our rooms ready after a long flight. We were all give a free drink with our evening meal and complementary lobster with the buffet, which was part of our package ... the only downside was a cup of $5 cold coffee while we waited for...

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Thank anneskinner55
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear anneskinner55, I would like to thank you in the name of all Melia Hanoi team for choosing us as your accommodation in Hanoi and for your positive feedback. We have taken well note your disappointment about the coffee at Cava Lounge, I have forwarded your comments with related departments in order to find a suitable solution for future improvements....

Leicester
Reviewed 1 week ago NEW

Only stayed one night during our tour but we were made very welcome and the room was excellent. Large bedroom with separate seating area with a great bathroom. Outside pool looked good but never had the chance to use it.

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Helpful?
Thank grahamwLeicester
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear grahamwLeicester, It was a great pleasure to have you with us and I would like to thank you for taking the time to share your experiences following your recent stay. We are proud to hear you enjoyed our hotel especially comfortable and spacious room. Hopefully, next time staying with us the weather will be beautiful and you will be...

Rivenhall, United Kingdom
Reviewed 1 week ago NEW

We had a standard (Deluxe) room for two nights in the Melia when visiting Hanoi. Our room was very good, spotlessly clean, comfortable and quiet, not withstanding the very busy road outside. The bathroom too was fine, though having a shower over the bath not ideal if you are not reasonably athletic! We were on a high floor, the lower...

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Thank Colin_JS
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Colin_JS, On behalf of myself and the whole team of Melia Hanoi, I would like to thank you for having chosen us for your last stay in Hanoi, as well as for your kind and detailed review about our hotel. We are proud to know that our hotel met your expectations and our hotel’s facilities such as wise location...

Oxford
Reviewed 1 week ago

Despite an initial misunderstanding with the hotel (our room wasn't upgraded as promised and the hotel charged us a different amount from Booking.com), we had a lovely stay at the Melia. The management team did everything to make up for the misunderstanding, and we appreciated their efforts. The breakfast buffet was quite memorable. Great selection and quality of food. Overall...

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1Thank Mel A
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Mel A, First of all I would like to thank you for choosing Melia Hanoi during you recent visit to Hanoi and for taking the time to share your experience with us on Tripadvisor. Please, accept my sincerely apologizes for the inconveniences you had to pass thorough, but I am glad to know that due to the efforts of...

Reviewed 1 week ago via mobile

I stayed for two nights and the service was superb. Beautiful hotel, great staff, very accommodating and when my flight was delayed, they offered late check out and recommended things for me to do and where I can go for meals. I even got to borrow a charger for my phone! Would definitely come back next time I'm in Hanoi.

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Helpful?
Thank Nhien Q
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Nhien Q, Thank you very much for choosing us for your recent stay in Hanoi and for your nice comments about our hotel facilities and staff members. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a wonderful stay with us; to have achieved...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 6,613 - ₹ 19,576 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#15 Luxury Hotel in Hanoi
#24 Spa Hotel in Hanoi
#25 Business Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
9 questions
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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room on the higher floors.”
 of 5 bubbles Colin_JS, 19 Mar 2017 | Read review
“all they is excellent and quite”
 of 5 bubbles mohamedahmeda568, 14 Mar 2017 | Read review
“Request for a higher level room for a better view.”
 of 5 bubbles sohs843, 13 Mar 2017 | Read review
“Corner suites are roomy and comfortable”
 of 5 bubbles karenmaij, 9 Mar 2017 | Read review
“We had floor 10 overlooking front of the hotel. OK.”
 of 5 bubbles allob, 7 Mar 2017 | Read review
5 of 5