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Melia Hanoi

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#69 of 574 Hotels in Hanoi
Certificate of Excellence
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Melia Hanoi
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1,566 Reviews from our TripAdvisor Community

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Showing 1,101: English reviews
Reviewed 4 days ago NEW

I stayed here for few days because of business trip, my friend was recommend me to stay here because it location. I was reading the comment and prepare my attention on some points. But upon arrival, it was a fantastic stay. the hotel itseft ambience is quite cozy but little bit dark with 2 main tone black and white. Make...

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Helpful?
1Thank Chan E
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Chan E, Thank you very much for choosing Melia Hanoi for your recent stay and for your great review about our Hotel facilities and services. We are delighted to know that you really enjoyed your stay with us and you were impressed with the service provided by our associates, especially Mr. Hoang from our customer service. I will share...

Ho Chi Minh City, Vietnam
Reviewed 5 days ago NEW

Being on a businees trip, it is implortant that I get good rest and food while away from home. Melia always gives me a sense of home - relaxing environment, aroma as you enter the hotel, great sleep and fantastic food!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank nur1974
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear nur1974, Thank you for choosing us as your "home away from home" and taking your time to post review of us regarding your stay. We are proud to know that you really enjoyed your stay with us and I am delighted with your experiences. Your positive comments will help us with our continuing effort to improve the services quality...

Bangkok, Thailand
Reviewed 5 days ago NEWvia mobile

I like the atmosphere at this hotel. The smell on the floor is so relax. There are many types of pillow that u can select. The one which they give in the room is soft and comforty for a deep sleeping. Food and desert are wide variety. Vietnamese eat a bit sweet so every desert is super sweet for me.

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Helpful?
Thank bowpanlekha
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear bowpanlekha, On behalf of myself and all the team of Melia Hanoi, I would like to thank you for choosing us for your recent stay as well as for taking the time to post your nice comments on Tripadvisor. I am glad to know that you enjoyed your stay with us and our aroma made you feel relaxing. Beside...

Reviewed 6 days ago NEWvia mobile

Overall, 4 star hotel experience at most. Needs to improve on customer service to move itself to real 5 star experience. Service is borderline on 3-4 star depending on where you are in the hotel. Second time staying at this hotel within 7 months' time. Chose the hotel as we were attending events held at the hotel. Upon arrival and...

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Helpful?
Thank BinbinChan
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear BinbinChan, Greetings from Meliá Hanoi Hotel! Thank you for choosing Melia Hanoi during your recent stay in the capital of Vietnam and for your comments regarding your experience with us. We regrettably noted your dissatisfaction with the hotel service; kindly allow us to express our sincere apology for the inconvenience caused. Regarding your comment about the luggage, I am...

Reviewed 6 days ago NEWvia mobile

I'd like our stay in Melia! We got an upgrade for a premium super king room! :-) Very nice staff and breakfast! Location is okay, but I rather prefer to be stayed around the main lake! Hanoi is a very chaotic city but interesting play.

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Helpful?
Thank Heloisa I
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Heloisa I, Thank you very much for staying with us and taking time to review us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all of our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great...

Reviewed 1 week ago via mobile

Superb hotel for its location , its perfect service , its excellent food , its decoration, its magnificent rooms, its installations and for the sympathy , the expertise, the education , the professionalism and implication of its people. To be highly recommended.

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Helpful?
1Thank Yoysolamenteyo
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Yoysolamenteyo, Thank you very much for choosing Melia Hotel for your recent stay in Hanoi and for your nice comments about our Hotel facilities and services. We are glad to know that you enjoyed your stay with us. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectation. Your positive comments...

Birmingham, United Kingdom
Reviewed 1 week ago

I am just leaving the hotel after a five night stay in a Level Premium room. I stayed here the last time two years ago so I chose this hotel again for business. Straight from the beginning there were minor hickups. One of the two rooms we had was wrong but was sorted in about 15 minutes. The rooms themselves...

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Helpful?
Thank pitmueller
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Pitmueller, Thank you very much for choosing Melia Hanoi for your recent stay and your comment about our facilites and services. I am very sorry to hear that we have not really covered your expectations. I would like to apologize for the inconveniences you had to pass through during your stay. However, I am glad to learn that some...

Reviewed 1 week ago

I would consider this a good hotel. Not the best that we stayed in as we tried out 3 different 5 star hotels. The location is about a 12 minute walk from the old quarter which is too close to catch a taxi but a bit far when one is tired. Ambience is a bit stereotypical without a lot of...

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Helpful?
Thank Anne N
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Anne N, Thank you very much for choosing Melia Hanoi and taking your time to review us on tripadvisor. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all our guests have a very nice stay; to have achieved this goal is a real satisfaction and a great...

Ibiza
Reviewed 1 week ago

Enjoyed my time there in Hano. U went to perform with my dj and the club play not booked the hotel for us to stay. I enjoyed my solitude in between. My mattress a little hard but other than that the room itself was peaceful. Loved the history of the town and the best part the people !

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank quintay2017
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear quintay2017, Thank you very much for staying with us and giving us your valuable feedback. We are glad to know that you enjoyed your stay with us. Our goal is always to make sure that all of our guests have a wonderful stay; to have achieved this goal is a real satisfaction and a great motivation for the Team....

Singapore, Singapore
Reviewed 1 week ago

The hotel is in the middle of nowhere -quite far from nice restaurants and other stuff. Their lunches are not good though. Don't know why they serve Chinese food. They should have serve their local food. They have their spa and a bug right next to each other, It was odd when you were in your dressing gown and the...

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Helpful?
Thank Jai P
MeliaHanoiHotel, General Manager at Melia Hanoi, responded to this review

Dear Jai P, Thank you for choosing Melia Hanoi for your time in Hanoi and reviewing us on Tripadvisor. In our hotel, we have two restaurants, which is El Patio and El Oriental. The ground restaurant name is El Patio which serve the Europian food and international cuisine for our customer. The second one, name is El Oriental, which is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The luxurious Meliá Hanoi is located right in the city center of Hanoi, the diplomatic & financial district and close to the main tourist attractions: Quan Su Pagoda (100 m), Hanoi Grand Cathedral (500 m), the Hoan Kiem lake (500 m), the Opera House (500 m) and the Ho Chi Minh Mausoleum (1,5 km). The Hanoi Metropole Center and the International Center are located at 500 m distance, the Daeha Business Center is 3 km away. While in Hanoi, visit as well other nearby points of interest, such as: Han (28 km), the Perfume Pagoda (70 km), the ancient capital city Hoa Lu (100 km), Tam Do mountain resort (100 km) or the Halong Bay - one of the world's natural wonders and a UNESCO-designated World Heritage Site -. The hotel is well communicated by train (500 m) and airplane; the International Airport of Hanoi is 28 km away. ... more   less 

Additional Information about Melia Hanoi

Address: 44 Ly Thuong Kiet Street, Hanoi 001235, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 6,212 - ₹ 17,612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Hanoi 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Hotel Style:
#16 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#27 Spa Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#45 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Melia Hanoi staff and other travellers.
7 questions
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London, United Kingdom
9 months ago
George Town, Malaysia

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Questions? Get answers from Melia Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You should choose the room in high floor to have the best view of hotel. I didnt choose the corner room because I stayed for business only.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Bed a little hard. ”
 of 5 bubbles quintay2017, 6 Jan 2017 | Read review
“Excellent views from higher level rooms.”
 of 5 bubbles 70selinaj, 3 Jan 2017 | Read review
“Book in advance through a third party website to ensure a very good rate.”
 of 5 bubbles T7159BUalexp, 26 Dec 2016 | Read review
“high floor to view street”
 of 5 bubbles Tommy2713, 14 Dec 2016 | Read review
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