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Hotel Nikko Hanoi

AMOMAUS$ 110*
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#81 of 580 Hotels in Hanoi
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 121*
US$ 110*
US$ 115*
US$ 115*
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Hotel Nikko Hanoi
Hotel Nikko Hanoi
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694 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Reviewed 1 week ago via mobile

What a lovely hotel ! Good size and very clean room. Prices are not too high (we had good promotion price) and services can be like hotel in Japan. Staff is very service minded and extremely polite (as Japanese) . Well situated near the lake and shopping precinct with great views over street below. Taxi 's available 24/7 and it...

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Helpful?
Thank Micheal S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Micheal S, Thank you very much for choosing Hotel Nikko Hanoi for your recent stay in Vietnam. We are happy to hear that you loved your stay with us, especially our style, our staff, our rooms and our services. At Hotel Nikko Hanoi we endeavor to provide the best experience for every guest and your comments is really...

Reviewed 2 weeks ago via mobile

It was my second stay at this hotel and came out as satisfied guest like my earlier experience. Food choices for breakfast were extensive and interesting. It was delish, both Vietnamese Pho and Japanese style breakfast. We were quite impressed with a staff name Ms. Tathy when she tried to care us even the breakfast was very crowded. I really...

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Helpful?
Thank Leland P
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/ Ms. Leland P, Thank you for your stay with us at Hotel Nikko Hanoi. We are pleased to note that you appreciated the room and the food, especially the breakfast of our hotel. We will surely pass on your generous words of recognition to our colleagues who will be very inspired to keep on providing high standard of...

Reviewed 2 weeks ago via mobile

The staff are friendly, especial the service is great and very professional. Peaceful beautiful location nearly the lake which is well needed after being in the busy center of Hanoi. The room, although being a standard one (deluxe), is spacious as well as the bathroom. This hotel is near downtown. They showed me a lot of hot spots to visit....

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Helpful?
Thank Guadalupe G
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Guadalupe G, Thank you for choosing Hotel Nikko Hanoi in your recent trip to Vietnam. We are so glad that you enjoyed your stay with us, especially about our staff, our room and location. We will transfer your encouraging comments to our colleagues. Definitely, this will motivate us a lot and help us to keep improving our quality...

Reviewed 2 weeks ago via mobile

The hotel seems to surpass 3 stars and should be 4 stars but seems to be a bit too dim along the hall way and room for comfort. The service is good I admit. What left a strong impression is its strong Japanese influenced breakfast spread , soba , Katsu curry ???. My sleep was not uncomfortable for reasons I...

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Helpful?
Thank Tonyeyu
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Tonyeyu, Thank you for your stay with us at Hotel Nikko Hanoi. We will forward your detailed feedback to our colleagues in related departments. Your comments will help us to improve the quality of our services so that we can offer better experiences to the guests. We hope to have one more chance to welcome you back to...

Tokyo, Japan
Reviewed 3 weeks ago

We stayed three days. As some other Japanese says here, it is like Japanese style hospitality. It was not same as Nikko hotel in Japan but it is enough as standard. We could enjoyed and relaxed. It is a quite far from centre of city which is located in front of amusment place. You can easily use Taxi to centre...

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Helpful?
Thank skyflowerhotsnow
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms skyflowerhotsnow, Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Hotel Nikko Hanoi. We’re delighted to hear that you have enjoyed your stay at our Hotel especially the breakfast, massage, Vietnamese food as well as our Japanese Traditional style,which is preferred by many of our guests. We will...

Birmingham, United Kingdom
Reviewed 4 weeks ago

This is truly a great hotel. Well done to all public facing staff. Yes 5* for their: friendly staff, excellent food, customer engagement, cleanliness, room spaciousness and services available. For the more epicurean and discerning customer they may pick some fault that they may not tolerate or expect with 5* hotels in say: London, Paris or Vienna. Certainly in terms...

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Helpful?
Thank richardhenry58
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear richardhenry58, Thank you for taking your time to share your feedback regarding your experience at the Hotel Nikko Hanoi. It is most encouraging to learn that overall you enjoyed your stay with us and we are delighted to receive your positive remarks on many aspects. Furthermore, we very much appreciate your constructive comments about our facilities. May I assure...

San Francisco, California
Reviewed 24 March 2017

everything is highest quality at this hotel. the staff is very friendly. the breakfast is excellent; the room details are very fine including the high technology toilets; the location is not ideal as is a twenty minute walk to the center but this does not detract from the fineness of the hotel itself. thank you for such a fine stay

Review collected in partnership with this hotel
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Helpful?
Thank glenn h
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms glenn h, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us recently. We’re very delighted to hear that you have enjoyed our breakfast as well as comforted with the high technology of the toilet in the room, and especially our associates' service. We will surely pass...

Perth
Reviewed 24 March 2017

Very nice but not worth the ridiculous price. Moved after a few days to the MERACUS 2 hotel which was less than half the price and the breakfast so much better to name but one thing. It's location is poor too as you can't walk anywhere from there. Very poor choice.

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Helpful?
Thank Catharmonic
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Catharmonic, Warmest Greeting from Hotel Nikko Hanoi, Thank you very much for taking your precious time to give us a feedback about your staying with us. We're sincerely regret to learn that our Hotel price did not meet your expectation as well as our Hotel location. At Nikko, taxi service is available 24 hours which is always standby...

Kuala Lumpur, Malaysia
Reviewed 21 March 2017

i checked in for 5 days/4 nights during my Hanoi and Halong trip. the service is great and the food is delicious. the room is spacious and comfortable. after first night stay, our big luggage were kept for a night at hotel since we begun our halong cruise trip for sunset/sunrise viewing. we got back to hotel for additional 3...

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Helpful?
Thank denny222
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms denny222, Thank you so much for taking the time to share your experience regarding your recent visit to Hotel Nikko Hanoi. It is most encouraging to learn that overall you enjoyed your stay with us and we are delighted to receive your positive remarks on our hotel services and the food. Rest assured that we will pass your...

Reviewed 17 March 2017 via mobile

I've been staying in the Nikko in Hanoi for 3 years. Hotel is super clean and a spotless room makes it a very comfortable place. Go to Hoan Kiem lake will take about 5 - 10 minutes by taxi. Service was very good and attentive. My room was spacious and inviting. The staff was quite friendly. They are fast, friendly...

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Helpful?
Thank Crews A
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms Crews A, Thank you very much for taking your precious time to give us your feedback regarding your recent stay at our Hotel Nikko Hanoi. We’re delighted to hear that you have enjoyed your stay at our Hotel especially the room, the service and the location of our Hotel. We will surely pass on your generous words of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 6,293 - ₹ 12,970 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
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Hotel Style:
#23 Luxury Hotel in Hanoi
#30 Spa Hotel in Hanoi
#48 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Hanoi staff and other travellers.
8 questions
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Questions? Get answers from Hotel Nikko Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room is best but it depends on your budget.”
skyflowerhotsnow, 8 Apr 2017 | Read review
“Be prepared for noisey traffic and pack your ear plugs”
richardhenry58, 30 Mar 2017 | Read review
“Look in the old quarter. Better value and better location”
Catharmonic, 24 Mar 2017 | Read review
“main street view”
denny222, 21 Mar 2017 | Read review
“All rooms above 10/F are nice”
ELANHK, 12 Feb 2017 | Read review
5 of 5
AMOMA
US$ 110* /night
View Deal
Hotels.comUS$ 115
Booking.comUS$ 115
TripAdvisorUS$ 109
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*Disclaimer
Prices are for 1 room, 2 adults
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