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Diamond Westlake Suites

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Traveller (63)
Room & Suite (24)
Traveller (63)
Room & Suite (24)
Pool & Beach (6)
Overview
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96 To Ngoc Van Street, Quang An Ward, Tay Ho District, Hanoi 10000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Offers from Diamond Westlake Suites
Special Rate:Free room upgrade
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
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129 results
Traveller rating
78
43
4
3
1
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LanguageEnglish
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78
43
4
3
1
Show reviews that mention
All reviews washing machine tennis courts swimming pool mini mart two bedroom apartment free shuttle squash court self catering small supermarket western and asian options pho rooms are huge old quarter food for breakfast downtown hanoi we loved our stay hotel guests
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1 - 5 of 129 reviews
Reviewed 2 days ago via mobile

Overall pretty terrible stay. Hotel is nowhere close to 4.5 stars. Grounds and rooms are very rundown. It's one thing when things are dated another when everything is broken. Hot tub was broken and judging by other reviews has been for a long time but...More

Thank ryancS8100WU
Hotel's Favourite
Reviewed 10 September 2018

I liked the large room, swimming pool, and friendly staff.It's a little inconvenient because it's far away from downtown, but there are a lot of places to go around.You can use the free shuttle to get to downtown, but you have difficulty communicating with the...More

Review collected in partnership with this hotel
Thank Baesik L
Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 10 September 2018

Dear Guest, We would like to thank you for taking the time to review your stay at Diamond Westlake Suites. Please be assured that we will share your kind comment with our entire staff member. It was our pleasure to welcome you and we will...More

Reviewed 2 days ago

Lovely 2 bed apartment in this hotel. Good location, 25min drive to old quarter. Great breakfast selection, nice pool with slide and playground. Our young children were very happy here! A few nice restaurants nearby in walking distance. Chic place called Essies with delicious food.

Review collected in partnership with this hotel
Thank Fearless308128
Reviewed 2 days ago

we are a family of 3.... stayed with Westlake for 5 nights. booked the same through hotels.com and we got a 2 bedroom hall kitchen apartment....beautiful location nexto a lake... Room are spacious and very clean. Special thanks to the house-keeping team for the cleanliness....More

1  Thank Samitabh
Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 2 days ago

Dear Samitabh, We would like to thank you for taking the time to review your recent stay at Diamond Westlake Suites. It was our pleasure to welcome you and your family and we are more than happy to read that you enjoyed your stay with...More

Reviewed 1 week ago

Lovely place to visit. Staff were very friendly and helpful, food was delicious and the quality of our room exceeded expectations. It is about a 25min drive to Hanoi city centre, but in a lovely location by the water with plenty of nice restaurants to...More

Review collected in partnership with this hotel
Thank Anna O
Response from DiamondWestlake, General Manager at Diamond Westlake SuitesResponded 1 week ago

Dear Anna O, We would like to thank you for taking the time to review your recent stay at Diamond Westlake Suites. It was our pleasure to welcome both of you and we are happy to read that you enjoyed your stay with us. We...More

View more reviews
About
Description
Located in the exclusive Quang Ba area on the north-eastern fringe of Hanoi's scenic Ho Tay Lake, Diamond Westlake Suites offers the best of both nature and modern living. A mere 15 minutes drive away from More the city, the executive residence is easily accessible to banks, shops, entertainment areas and restaurants. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Microwave
Minibar
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
167
Price range
US$ 62 - US$ 114 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
167
Price range
US$ 62 - US$ 114 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (63)
Room & Suite (24)
Pool & Beach (6)
Dining (5)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
tomhar
6 July 2017|
AnswerShow all 2 answers
Response from DiamondWestlake | Property representative |
Dear Tomhar fifer, Thank you for your interest in Diamond Westlake Suites. We are working with a Spa operator which is located in front of our clubhouse. We are not operating the Spa ourselves however we would be happy to... More
0
Votes
firsttime2009
3 December 2016|
AnswerShow all 4 answers
Response from DiamondWestlake | Property representative |
Dear Guest, Thank you for your interest in Diamond Westlake Suites. Indeed, we currently feature stairs in the main front entrance. We are working on adding a lift to access the lobby from the main entrance. Hopefully this... More
0
Votes
Winnie_X1
2 November 2016|
AnswerShow all 6 answers
Response from DiamondWestlake | Property representative |
Dear Ms. Winnie, Thanks so much for your interest in our property! It’s our great pleasure to have the chance to welcome you here. As per policy, the residents can use all our facilities including sport facilities (tennis... More
0
Votes
Room Tips
"Room clean and spacious, it was like an appartment."
Journey485090
8 Oct 2018
Read review
"Ask for a room away from the building work."
MDQPR
15 Aug 2018
Read review
"choose rooms away from the tennis court."
pt14
5 Apr 2018
Read review
"Nice and clean. Large"
seym0rea
29 Jan 2018
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