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Sofitel Legend Metropole Hanoi

Travellers' Choice award winner
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1 room 2 adults 0 children
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Sofitel Legend Metropole Hanoi
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6,127 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Legend Metropole Hanoi
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Showing 4,996: English reviews
Reviewed 10 February 2015

Found the breakfast options at the hotel's numerous restaurants to be exactly the same fare throughout. May have been a cost-saving measure but left a very bad taste in the mouth for a good hotel. Breakfast menu was also relatively unimaginative - management needs to put more thought into this. The hot chocolate I ordered for room service turned out...

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Helpful?
Thank Exxoncruise
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Exxoncruise, Thank you for sharing your experience to our attention through Tripadvisor. We are glad to learn that you have enjoyed your stay with us and you were delighted by our hotel location and services. We regret to read about the breakfast option did not meet your expectation. Your value comment has been taken on board and addressed to...

West Hollywood, California
Reviewed 9 February 2015 via mobile

The best city-hotel in Southeast Asia. Club-level staff were truly amazing, and staff all over both halves of the hotel were also perfect. Ate at and loved 3 of their 5 restaurants, and the 2 bars as well. Spa was excellent, therapists (2 nice strong guys from Sapa and Halong) great, do the bombshelter tour, it's great. This 1901 hotel...

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Thank Erik C
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Erik C, Thank you so much for your really nice words after your stay at Sofitel Legend Metropole Hanoi. We are delighted to know that you enjoyed your stay in our hotel with different bars and restaurants especially the memorable experience in Club Lounge. Therefore, when we share comments like yours with our Ambassadors at all levels, it warms...

Ulaanbaatar, Mongolia
Reviewed 9 February 2015

We were very fortunate to have jagged this hotel, thirty minutes after landing at the very busy international airport we were whisked away to be met by our own private butler at the front door of the Sofitel who showed us to our very comfortable room #553 and then saw to the check in process. We were immediately given a...

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Helpful?
Thank LuckyShepherd
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear LuckyShepherd, Thank you very much for your posting in Trip advisor. We are glad to know that you really love Sofitel Legend Metropole Hanoi and had a Magnifique experiences at our Club Metropole level with the warm welcoming and the comfortable room. We are happy to read that you enjoyed our breakfast and drink and appreciate the service by...

girlstead
Reviewed 9 February 2015

Our first trip to Hanoi, but not our last. We especially liked the hotel and the staff are amazing. After a long flight feeling tired and grubby we stepped into a a calm, stylish and very elegant oasis, Which perfectly countered the chaos of the busy streets outside, We were originally booked into the older part, but they offered us...

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Thank girlstead
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Girlstead, We thank you so much for writing us a great review on tripadvisor regarding your recent stay with us at Sofitel Legend Metropole Hanoi. We are delighted to hear that you have enjoyed your stay at the Club Metropole and that you were satisfied with our hotel facilities and service. Meeting the needs of our guests and knowing...

Seattle, Washington
Reviewed 9 February 2015

The Metropole totally lives up to its reputation and then some. Charm and world class service abound in this little piece of colonial Indochina. Beautifully appointed rooms that meld the charm of the early 1900s with every modern convenience. Beautiful fixtures, great water pressure, reliable internet AND attentive service. Don't miss the bar with nightly live jazz. Definitely a splurge...

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Thank janet1646
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Janet1646, How grateful to read your wonderfully review. Your comment has summed up all the best about Sofitel Legend Metropole Hanoi from the charming of our historic building to the excellent bars. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that we have been successful in...

Bath, United Kingdom
Reviewed 9 February 2015

We stayed in the Opera Wing of this lovely hotel which was totally in keeping with the French fin de siècle architecture in the French quarter. It wasn't until we walked through to take breakfast in the original wing that we discovered that was the old part of the hotel where the likes of Grahan Greene & Jane Fonda stayed....

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Helpful?
Thank JAB142
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear JAB142, Thank you for taking the time to share your review on TripAdvisor after your stay at Sofitel Legend Metropole Hanoi. We are delighted to hear that you were so pleased with the service from our Ambassadors and the superb breakfast. Be assured that we will share your warm words with our entire team. Thank you very much for...

Houston
Reviewed 8 February 2015 via mobile

This hotel truly was an oasis. The staff was incredibly friendly, and the rooms were inviting with large bathrooms (and great showers!). We became regulars at the Bamboo Bar during the two nights we stayed there. There's no other place I'd stay in Hanoi.

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Thank lb12
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear lb12, Thank you very much for taking your valuable time to write us a great review on tripadvisor about Sofitel Legend Metropole Hanoi. We are glad to read that you were delighted by our beautiful hotel, our friendly staff and especially by our Bamboo Bar service. We continuously strive to provide an exceptional experience for all our guests and...

Orlando
Reviewed 8 February 2015

Really best hotel in down, nice atmosphere friendly personal. Nice breakfast, high standard restaurants onsite. You get this type service from other *****hotels, but you need to pay double price. Short distance to old quarters easy even by walking. High-end stores in same building or xross the street (Prada, Hugo Boss...). Concierge service, they arrange transportation for you, taxis are...

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Thank Seagull4free
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Seppo6, Thank you so much for your really nice words after your stay at our Sofitel Legend Metropole Hanoi. We are delighted to hear that you enjoyed your stay in our hotel, especially the nice atmosphere friendly personal, the wonderful breakfast and the high standard restaurants. In the meantime, we would like to express our sincerest apologies for the...

Sarasota, Florida
Reviewed 6 February 2015

Beautiful, classy hotel in a fantastic location. I also enjoyed how the historical aspects are incorporated into the hotel. Made for an interesting experience. The pool area and outside spaces were lovely to walk around and reminded me of France.

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Thank aee7139
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear aee7139, Thank you for taking the time to write your review of our property on Tripadvisor. We are delighted to know that you enjoyed your stay in our beautiful hotel, very convenient location and the lovely pool. Please recommend us also to your friends and family. We look forward to seeing you on your next trip to Hanoi Sincerely,...

Sibu, Malaysia
Reviewed 6 February 2015 via mobile

It is really a superb hotel. We stayed on the club floor. The service of staff, cleanliness of room and food are fantastic. The room was nice and spacious. It had three high standard restaurants for breakfast and dining. We stayed here for three nights and so we had tried all the three restaurants. We even had a butler specifically...

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Helpful?
Thank lawyerSibu_Malaysia
SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear lawyerSibu_Malay, Thank you for sharing your comment regarding your stay at our Sofitel Legend Metropole Hanoi. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our room cleanliness, the service offered by our Ambassadors and also our restaurants with the fantastic breakfast. We look forward to another opportunity to host...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Primary photo: La Terrase ... more   less 

Additional Information about Sofitel Legend Metropole Hanoi

Address: 15 Ngo Quyen Street, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 13,484 - ₹ 27,421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Metropole Hanoi 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sofitel Legend Metropole Hanoi Hotel Hanoi
Accor Metropole Hanoi
Sofitel Hanoi
Sofitel Metropole Hanoi
Hanoi Sofitel
Hotel Style:
#1 Business Hotel in Hanoi
#8 Luxury Hotel in Hanoi
#9 Family Hotel in Hanoi
#15 Romantic Hotel in Hanoi
#16 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Legend Metropole Hanoi staff and other travellers.
39 questions
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Questions? Get answers from Sofitel Legend Metropole Hanoi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the historic wing if you want to experience the original design and beauty of this place”
LeNgocTram, 22 Apr 2017 | Read review
“The historic wing provides you a taste of real Hanoi”
Sangii, 19 Apr 2017 | Read review
“Park side rooms (facing outside) have a lovely view. Pool side room is okay but you just see the pool and children screaming.”
PD924, 18 Apr 2017 | Read review
“We had a beautiful room overlooking pool courtyard area. Very quiet.”
Sangiminiano, 14 Apr 2017 | Read review
“I liked the pool restaurant better than the french one.”
TominLA, 13 Apr 2017 | Read review
5 of 5