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Splendid Star Suite Hotel

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633 Reviews from our TripAdvisor Community

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There are newer reviews for Splendid Star Suite Hotel
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Showing 460: English reviews
Reviewed 16 December 2016

Fantastic location, very close to the night market, lake and shopping areas. The Cathedral is right opposite, unfortunately, they like to ring their bells very early in the morning for about 5 minutes... The staff were very friendly and helpful. The breakfast is self service buffet that offers coffee/tea, juice, toast and fresh fruit.. You are then given the option...

Thank bevb6565
Reviewed 15 December 2016 via mobile

Our first visit to Hanoi and we had already chosen the Spending Star for 2 days based on reviews here. The staff are so welcoming and helpful, and cannot do enough for you. We were in the honeymoon suite and the room was presented very well. The room was clean and came with some lovely touches. The bed was without...

Thank Daniel D
Reviewed 10 December 2016 via mobile

Staff was extremely pleasant and helpful. Room was very big and comfortable. However, hotel has no lift but staff will help with luggage and the climb is manageable. Wifi here is strong. The hotel is in the Old Quarter area and within walking distance to many famous attractions.

Thank Charlene C
Reviewed 9 December 2016 via mobile

I would like to thank Mrs Lisa and the team for great service that you provided me. They organised all my tours (sapa and Halong bay) and took care of my luggage as I was moving from one hotel to another and also upgrade my room. Great location middle of everything and easy to access. I recommend this hotel if...

Thank Rasanga J
Reviewed 8 December 2016 via mobile

I would recommend this hotel as the location is good and the service is excellent. Please look for Lisa as she is very helpful :) The hotel is a good base to travel to the different tourist attractions and there's free wifi yay!

Thank Hisbelovedj H
Sydney, Australia
Reviewed 6 December 2016

Great location in the centre of Hanoi! Good rooms with everything you need to get a decent rest and have plenty of time to explore the city! The staff speak english very well and were extremely helpful with any needs that I had :)

Thank nelson740
Reviewed 5 December 2016 via mobile

We stay in here for 3 night, and 1 night we go to ha long bay. Everything we arrange with Lisa.and all is excellent. Breakfast is really good with many choice.staff is friendly and helpful.we will be back next time

Thank Tuty H
Singapore, Singapore
Reviewed 30 November 2016

The significant landmark in french quarter - St. Joseph's Cathedral is just located across the street from the hotel. Hoan Kiem Lake is not more than 10 mins walking distance and you will pass by souvenir shops, cafe, restaurant along the way. The staffs were very friendly and they can speak good english. They recommended the local food around the...

Thank biii21
Reviewed 25 November 2016

Great service from when we walked in the door! Bit of miscommunication over an issue with our room (our room had no hot water), but they first offered to upgrade as to a more expensive hotel in their chain, then to an identical room in this hotel! Breakfast the next morning was a buffet with a menu that you could...

Thank Jacob H
Reviewed 25 November 2016 via mobile

Amazing accommodation, facilities and a convenient location. Their service was really great! Lisa at reception is particularly helpful and accommodating. I would highly recommend staying here when in Hanoi as the staff really do go above and beyond to make sure you enjoy your stay.

Thank Andrea W

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This is the newest star in our hotel group, located at one of the quietest streets in the Old Quarter of Hanoi, and it takes you only a few steps to reach the heart of Hanoi - Hoan Kiem Lake, as well as a lot of famous tourist spots, restaurants and other recreational places. Splendid Star Suite is the result from learning serving-client experiences at three of our prior hotels, aiming at satisfying customers best. Splendid Star Suite is an excellent blend of modern architecture and tasteful design; also all rooms come with a balcony or a large window with large space, so you can see a extremely beautiful panorama of the church as well as the life of Hanoians. Rooms are equipped with sound-proof glass so as to provide a quiet and relaxed space to escape from the hustle and bustle and hectic pace of life in Hanoi. A more special thing is the design of round bed room with a romantic and cozy atmosphere dedicated to couples, definitely promising to bring you sweet and memorable memories. Above all, Splendid Star Suite hotel is a really ideal place to stay with the staff trained under the standards of Splendid Star Hotel system who are enthusiastic, professional and always ready to welcome you and longing to contribute to your memorable vacation about Hanoi. ... more   less 

Additional Information about Splendid Star Suite Hotel

Address: No 28 Au Trieu Street | Hoan Kiem dist, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 2,095 - ₹ 3,470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Splendid Star Suite Hotel 3.5*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Star Suite Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honeymoon suite a must for a romantic stay”
 of 5 bubbles Thearlm, 22 Feb 2017 | Read review
“Book the honeymoon suite for a better view as well as a more spacious room.”
 of 5 bubbles 305yolandaf, 15 Feb 2017 | Read review
“high floor will be better”
 of 5 bubbles manh79, 18 Jan 2017 | Read review
“Book for the "honeymoon" room if you like flowers on your bed.”
 of 5 bubbles sign0rk, 2 Jan 2017 | Read review
“Rooms at the front have better views.”
 of 5 bubbles bevb6565, 16 Dec 2016 | Read review
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