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Hanoi Moment Hotel

#62 of 581 Hotels in Hanoi
Certificate of Excellence
18/06/2017 19/06/2017
1 room 2 adults 0 children
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Hanoi Moment Hotel
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559 Reviews from our TripAdvisor Community

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Showing 473: English reviews
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Seattle, Washington
Reviewed 20 April 2017

Staff (Jason and Annie) were very helpful. Jason went the extra mile to assist. Clean, quiet rooms with all typical amenities. Location was good and booking tour through hotel was simple. Four night stay.

Reviewed 18 April 2017

I stayed here for initially four nights but decided to stay longer. The room and the hotel played a big part in this. I stayed in a Junior Suite, which had a small balcony. The actual attraction was that when you entered, you left the hustle and bustle of Hanoi behind and enjoyed the calm and quiet. There is a...

Thank Ontaryo
Singapore, Singapore
Reviewed 30 March 2017 via mobile

Clean, friendly n excellent service. Receptionist Mr Harry n bellboy Mr Hai will goes beyond extra miles to help n make u a unforgettable stay in their hotel. Great jobs guys n keep it up !!!! It was 2 wonderful nights staying there.

Thank dickytong
Reviewed 30 March 2017

The hotel is on the other end of Old Quarter from Hoan Kiem Lake. So you will walk all the way to the end to reach Hoan Kiem Lake. But fair to say there are still countless eateries around and many are highly rated from Tripadvisor users. Parallel street becomes walking street during the weekend which should make walking more...

Thank medan_traveller
Reviewed 22 February 2017

How fortunate we were to have found this fabulous establishment. The rooms were large, well appointed and extremely clean. What stands out most is the staff. A group of young people, all committed to their job and responsive to every need and request of clients. Under the direction of their manager Jason, they were knowledgable about their city, professional and...

Thank Howard L
Kingston-upon-Hull, United Kingdom
Reviewed 8 February 2017

First night me and my friend stayed in a family room however we wanted our privacy and were looking for separate rooms at decent price. We then decided on the penthouse suite. This had two floors so we could have some privacy but still be in each others company. The price was good. We had a short stay in Hanoi...

Review collected in partnership with this hotel
Thank Zak L
Singapore, Singapore
Reviewed 13 January 2017

Lots of food, bar, cafes, shopping nearby. Friendly and helpful staffs. Great location. The weekend night market is very near with lots of people on Saturday. Late check out can be requested and they even allow us to stay in room till our taxi come 2hrs later. Absolutely recommend to friends!

Review collected in partnership with this hotel
Thank eudorat_2000
Auckland, New Zealand
Reviewed 9 January 2017

A tidy little hotel. Well run by helpful staff. Provides a good breakfast. We tried two other hotels in Hanoi but came back to the Moment Hotel for a second visit. On arriving in Hanoi at 5am on the early morning train from Sapa the staff did their best and got us into a room by 7am with breakfast. The...

Thank Peter P
Hanoi_Moment_Hotel, Front Office Manager at Hanoi Moment Hotel, responded to this review

Dear Valuable guest Thank you very much for your time on the review of Hanoi Moment hotel We all trying by the best to make your staying at our hotel to be most comfortable and enjoyable, and Hanoi Moment hotel is always home away from home with all people. We are very much looking forward to welcome you all at...

Reviewed 8 January 2017

Great little hotel! Pros: clean, simple, very friendly hotel staff, they will also help book taxis and tours - made everything very easy for us. They were able to book a great last minute food tour for me and my husband. GREAT location in the old quarter. Cons: a little noisy at times. Would definitely stay here again.

Thank Emily S
Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel, responded to this review

Dear Emily S Thank you very much for your 5 stars review for Hanoi Moment hotel. We are so glad you enjoy the trip in Vietnam and our hotel service. Thank you very much for sharing experience, and we are looking forward to welcoming you back to Hanoi Moment hotel. We wish you a Merry Christmas and Happy New Year...

New Delhi, India
Reviewed 7 January 2017

My wife and I stayed here for part of our trip, specifically it was a couple days on either end of our trip out to Halong Bay. The hotel is absolutely beautiful, located in the old quarter- the heart of Hanoi. To give you an idea of this area of town, many Vietnamese come to this area ( around the...

Thank nguyenthuhuyen19612
Hanoi_Moment_Hotel, Guest Relations Manager at Hanoi Moment Hotel, responded to this review

Dear Valuable guest Thank you very much for your 5 stars review. We are so gad you and your husband enjoyed staying at our Hanoi Moment hotel, the room decor, the breakfast and the staffs. We will be sure to share your comments with our team to keep up the services. We appreciate your recommendation and we hope to welcome...

222 photos of this hotel

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18/06/2017 19/06/2017
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  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more   less 

Additional Information about Hanoi Moment Hotel

Address: 42 Hang Cot Street, Hoan Kiem District | Old Quarter, Hanoi 100000, Vietnam (Formerly Hanoi Moment Hotel 2)
Region: Vietnam > Hanoi
Price Range: ₹ 2,196 - ₹ 2,971 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Moment Hotel 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#17 Romantic Hotel in Hanoi
#19 Family Hotel in Hanoi
#45 Best Value Hotel in Hanoi
#51 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Moment Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet room on upper floors toward rear.”
PNWBRU, 19 Apr 2017 | Read review
“Pay a little more and treat yourself to a suite. I have the feeling 605 might be the quietest room in all of Hanoi.”
Ontaryo, 18 Apr 2017 | Read review
“The higher the better as you get windows.”
  • The small but okay room
medan_traveller, 30 Mar 2017 | Read review
“I like higher room”
nguyenthuhuyen19612, 6 Jan 2017 | Read review
“If you need quiet, don't book a room on the street. Noise didn't bother us. Others may not like the pulse of the city noises.”
Revere, 3 Jan 2017 | Read review
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