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Hanoi Meracus Hotel 1

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#38 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Meracus Hotel 1
Hanoi Meracus Hotel 1
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1,071 Reviews from our TripAdvisor Community

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Showing 837: English reviews
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Reviewed 5 days ago NEWvia mobile

Staff ok. Good location. Negative.Toilets in room did not work during a week for 75$ a night....Room close to elevator loudy. Wake up early every morning. Breakfeast just ok but nothing special. Inflated customer review. Many better hotels nearby.

Thank titine21
MeracusHotels, General Manager at Hanoi Meracus Hotel 1, responded to this review

Dear Dr. titine21/Tocquer, Thank you for choosing the hospitality of Meracus Hotel 1 and for taking the time to write a review about your recent experience. We would like to convey my sincerest apologies through this note for the inconveniences that you have been subjected to whilst staying with us and we are grateful that you took time to share...

Reviewed 1 week ago NEW

This is my most favorite hotel to stay whenever I come to Hanoi for a business trip. I have been stayed in his hotel for 3-4 times. I don't know much about the rate as company always books for me in advance but from what I know, the price is very reasonable. What I can say about this hotel: great...

1Thank Hung H
Cape Town, South Africa
Reviewed 1 week ago via mobile

Having spent the last 6 weeks traveling around SE Asia, this was the best hotel we stayed at. The staff went out of their way to accommodate us. They really go the extra mile. The bed was decorated with rose petals on arrival, wonderful breakfast with good variation both Western and Asian. Good wifi. Room was spotless. We would stay...

1Thank jonathannorsworthy
Perak, Malaysia
Reviewed 2 weeks ago

Just got back from a wonderful holiday in Hanoi. We were received at the airport by the Hotel car and it took about 35 minutes to the Hotel. Check in was fast and efficient. The staff there were all pleasant and helpful. They were even willing to walk us to the various places but we declined as the best way...

2Thank LPHotelTM
Reviewed 2 weeks ago via mobile

Good location, Good breakfast, Good room, Excellent people :) I'm missing them already.. So I wanna go back again. Try to stay here. And then you'll be happy :) If I go back to Hanoi, I'll must stay this hotel again.

1Thank 상형 김
Kanchanaburi, Thailand
Reviewed 2 weeks ago

This hotel is not like meracus 2 I thought that it would be like meracus 2 but it is completely the opposite Bad mattress Old room Noisy and breakfast just ok The staff are smiley and helping but when you rent a room it is toSleep ,,,,

1Thank ZakRaphEm
MeracusHotels, Customer Service Manager at Hanoi Meracus Hotel 1, responded to this review

Dear ZakRaphEm, Thank you very much for taking time writing review for us. We highly value all reviews from guests, and it is also important to know what influenced your comfort during your stay for our appropriate reactions accordingly. Above everything, we are sincerely sorry to you for not reaching your satisfaction. On the other hand, in order to make...

Bengaluru, India
Reviewed 3 weeks ago

If you're staying in Hanoi and want to be in the middle of everything, you can't ask for a better location than Meracus 1. It is literally a stone's throw away from the lake, surrounded by typical Hanoi's scooters, coffee shops, and tourist shops. Walking distance to almost all attractions in the city. We happened to stay just a couple...

Thank BangaloreYoda
Hue, Vietnam
Reviewed 4 weeks ago

We loved everything about this hotel,especially the staff who helped us with everything we needed.They looked after our luggage when we did away trips,and supplied us with very tasty breakfasts.Would definitely stay here again.

2Thank lothder1
MeracusHotels, Customer Service Manager at Hanoi Meracus Hotel 1, responded to this review

Dear Our Valued Guest, We sincerely thank you for choosing Meracus Hotel 1 for your recent stay in Hanoi, and we are highly glad to know that your expectation has been exceeded. On behalf of the whole staff, we are grateful to you for the wonderful comment being presented here, which meaningfully encourages and supports us on our way of...

New York City, New York
Reviewed 4 weeks ago

We loved this hotel. The staff were incredibly helpful for planning trips or where to get the best pho. The hotel has a fabulous breakfast that was different for the 5 nights we stayed there. We booked the junior suite balcony which was HUGE. The balcony was great to sit on at night. The hotel is very conveniently located near...

Thank Mihiri_w
Port Macquarie, Australia
Reviewed 4 weeks ago

We loved this hotel, location, service, cleanliness, comfortable beds & great shower what more could you ask for. We found the staff amazing, the breakfast one of the best we had in all our travels. The only little negative was the rooms were on the small side & a bit dark but that certainly wouldn't stop us from using this...

Thank CountYorga

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Hang Dau (Hang Dau) street – the famous shoe-shopping street of Old Quarter Hanoi, Meracus Hotel is at convenient place where you just step out and feel the true life of the over-1000-year-old beautiful city. With graceful design of lobby, lounge, restaurant and rooms, Meracus Hotel is the most right place for your relax after hours of working or traveling. ... more   less 

Additional Information about Hanoi Meracus Hotel 1

Address: 11 Hang Dzau, Hoan Kiem Lake | Old Quarter, Hoan Kiem Dist., Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 2,607 - ₹ 5,014 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Meracus Hotel 1 3*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#13 Romantic Hotel in Hanoi
#14 Business Hotel in Hanoi
#15 Spa Hotel in Hanoi
#18 Family Hotel in Hanoi
#47 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Meracus Hotel 1 staff and other travellers.
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Questions? Get answers from Hanoi Meracus Hotel 1 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, choose a room with a city-view balcony.”
 of 5 bubbles 744hungh, 20 Feb 2017 | Read review
“Get the rooms with the balcony or even a window to look into the streets”
 of 5 bubbles LPHotelTM, 13 Feb 2017 | Read review
“noisy and mattress very old”
 of 5 bubbles ZakRaphEm, 9 Feb 2017 | Read review
“Ask for higher floors, and prefer rooms on the back side of the hotel, rooms by the street will have high noise levels.”
 of 5 bubbles BangaloreYoda, 2 Feb 2017 | Read review
“We stayed in room601 with a balcony and loved that.”
 of 5 bubbles lothder1, 28 Jan 2017 | Read review
5 of 5