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Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
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2,696 Reviews from our TripAdvisor Community

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There are newer reviews for Essence Hanoi Hotel & Spa
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Showing 2,447: English reviews
Nashville, Tennessee
Reviewed 22 April 2015

Hotel is nice and clean. Well appointed. However, the service was top notch. I arranged a pick-up service from the airport, and it was perfect. They welcome us with a welcome drink, and provided us with a map of Old Quarter with places I should visit. Another example is that they asked me if I am doing a Halong Bay...

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1Thank KSC75
Vienna, Austria
Reviewed 21 April 2015

Impressive. What an amazing hotel and services. This was truly my best hotel experience everrrr - Traditional Vietnamese yet modern furniture, room is very generous in space and comfort. Great street view, outstanding service, super location! Literally in the centre of the old quarter and just a few minuteswalk from every single city attraction. Breakfast is exceptional and full of...

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1Thank Rachel S
Sydney, Australia
Reviewed 21 April 2015

We were a group of 7 (2 families travelling together) and this hotel was very accommodating for our group. The availability of interconnecting rooms for families is great and the rooms are very comfortable, although the mattresses are very firm, but that is the case all through Vietnam. We stayed in the rooms on the side of the hotel without...

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1Thank Mich D
Reviewed 19 April 2015 via mobile

Essence Hotel was the perfect introduction to Vietnam for our family. It was an oasis amidst the bustle of the old city, the staff were delightful and so very helpful. Our children were treated beautifully by all the staff. We had connecting rooms so there was plenty of space for the five of us. Everything was very comfortable in the...

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3Thank Skerritt-Edeson
Essencehanoi, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Skerritt-Edeson, Warmest greetings from Essence Hanoi Hotel & Spa! Wow! Thank you for such a wonderful review of our hotel. We were all delighted to hear that you ‘loved every second’ of your stay with us as we simply could not ask for better feedback from our guests. I am incredibly lucky to work with a team of dedicated...

Canberra, Australia
Reviewed 19 April 2015

Extraordinary location, fantastic accommodation (get a suite up the top and soak in the view), brilliant staff. The best place I have stayed in Vietnam - and I have stayed in a lot of terrific hotels in Vietnam.

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2Thank TWGibbings
scotland
Reviewed 18 April 2015

Excellent staff, rooms, food and service. Best hotel by far on our Vietnam trip. Stayed one night but wished it had been longer. We were given a nice upgrade to Junior suite, had an excellent breakfast and staff were so helpful even taking care of our online check in for flights. Highly recommended.

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2Thank haemara
Melbourne, Australia
Reviewed 18 April 2015 via mobile

Great location right in the middle of the hustle and bustle. Friendly staff and very effective check-in. Quiet and clean roboms. Breakfast is buffet or lactate. A little bit of serenity in the middle of a lot of chaos...

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2Thank ms12341
Kingston-upon-Hull, United Kingdom
Reviewed 17 April 2015

After a long flight from the UK we arrived at the hotel early at around 8.00am, within the hour we were in our room.We booked a junior suite (which is well worth the extra) for 3 nights direct with hotel - this included a mini bar, laundry, fruit basket and the use of a laptop all included within the room...

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2Thank FallingStone
Reviewed 17 April 2015 via mobile

From the moment we landed at Hanoi everything went as planned. Our transfer was waiting for us which the hotel booked for us and whisked us to the hotel. It's located in the old quarter on Hanoi in a very busy street. If you want to experience the hustle and bustle of what Hanoi has to offer then it's the...

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2Thank DFR72
Auckland, New Zealand
Reviewed 17 April 2015 via mobile

Very friendly and helpful staff. Before this trip, I had never visited a place so busy and bustling as Vietnam. Plus, I was not at all used to the culture and language of Vietnam. This hotel made me feel comfortable even though it was located in the craziest set of streets I have ever walked.the hotel staff made me safe,...

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Thank isabellekathleen

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Region: Vietnam > Hanoi
Price Range: ₹ 3,796 - ₹ 8,704 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travellers.
25 questions
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Toronto, Canada
over a year ago
Chester, United Kingdom
over a year ago
Melbourne, Australia
over a year ago

See all questions (25)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The majority of rooms won't have a view, however, that's largely due to the nature of construction in Viet Nam.”
 of 5 bubbles TX_Burneys, 23 Mar 2017 | Read review
“Ask for your ideal room with the hotel directly!”
 of 5 bubbles kazukigir, 21 Mar 2017 | Read review
“Junior Suite is a good option”
 of 5 bubbles JimV, 19 Mar 2017 | Read review
“Superior rooms may not have windows”
 of 5 bubbles alanp586, 13 Mar 2017 | Read review
“The hotel has noise reduction windows. We were in a room facing one of the sides of the hotel and you could not hear a thing”
 of 5 bubbles mr658, 6 Mar 2017 | Read review
5 of 5