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Essence Hanoi Hotel & Spa

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1 room 2 adults 0 children
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Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
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2,701 Reviews from our TripAdvisor Community

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Showing 2,452: English reviews
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Austin, Texas
Reviewed yesterday NEW

Great little hotel right in the middle of everything. Very clean, Great staff, Worked with me even though I made changes in dates and rooms. Always had my airport or train pickup and drop off perfectly on time! Very elegant for not much $$$

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Helpful?
Thank Stephen K
Larchmont, New York
Reviewed 3 days ago NEW

Jane and the rest of the staff were so friendly and attentive. I visited with my daughter, her boyfriend and my father and we were all thoroughly impressed. We stayed two nights and went to Halong bay in between. The hotel was kind enough to let us leave our luggage while we were gone. My daughter lives in Thailand and...

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1Thank palmrobe
Reviewed 3 days ago NEW

We stayed in Hanoi for four days - including the visit of Halong Bay. The staff was very helpful in recommending restaurants, providing a map and organising trips. Rooms were very clean with all you need.

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1Thank Linda S
Greater Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed two nights at this boutique hotel in the Old Quarter. Had a top floor room. Very quiet despite being in the heart of the hustle and bustle (except for 4am cockerel which is hardly the fault of the hotel!). Room was lovely, breakfast was excellent (including the pho) and staff very friendly. Would highly recommend!

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1Thank Ian M
Uk
Reviewed 3 days ago NEW

Our stay did not get off on the best footing when the driver from the hotel did not turn up to collect us at the the hotel. This was quickly resolved and another driver already at the airport was reassigned, we were given this trip free due to our inconvenience. We had selected a suite on floor 7. We had...

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Thank MarkMo
Reviewed 3 days ago NEWvia mobile

Everyone in the hotel was extremely polite and courteous. The hotel itself was very clean and surprisingly spacious. The area it is in was very lively. The food it bit more expensively than average Vietnamese food because it was of higher quality.

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Thank Thomas D
London, United Kingdom
Reviewed 4 days ago NEW

Modern, comfortable, clean accommodation. Wifi. Very quiet despite opening onto very busy street. Location couldn't be more convenient. Welcoming, helpful staff. Great breakfast. After a busy day sightseeing in the chaos of Hanoi, it's lovely to come back to an oasis of calm before facing the onslaught the next day!

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Helpful?
Thank Wendy H
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Wendy H, Warmest greetings from Essence Hanoi Hotel & Spa! Thank you so much for your kind words and recommending us. To hear that your stay was a ""Peaceful haven right in middle of Old Quarter" and that you will return is our highest reward. We are more than pleased that you like the location, the quietness of the...

Frisco, Texas
Reviewed 6 days ago NEW

I am a big brand hotel user and was skeptical about staying at a small boutique hotel, but not only was I pleasantly surprised, I was blown away with the amazing service. Jane and Suzie at the front desk, Jack and Andy on the concierge/travel desk, my masseuse, Tham in the Essence spa, the many servers in the outstanding restaurant...

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Helpful?
1Thank TX_Burneys
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear TX_Burneys, It was a pleasure to have you with us, thank you for choosing the Essence Hotels. The finest compliment we could ever receive from one of our customers is when they recommend us to others, our aim is to create long term relationships with our guests and your feedback is therefore incredibly motivating for us all, thank you....

Singapore, Singapore
Reviewed 1 week ago

Hotel is located in the middle of the shopping district in the old quarters - easily accessible to different restaurants and to the night market. Shopping is also readily available. Staff are awesome and level of English is good! It was also my parent's wedding anniversary and the hotel threw a surprise for them by decorating their room and wishing...

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Helpful?
Thank kazukigir
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Kazukigir, Warmest greetings from Essence Hanoi Hotel & Spa! What a wonderful review of our hotel! To hear that you had a "Great hotel and perfect for family", we could not ask for higher praise, and are delighted to hear that you plan to return with us soon. We really appreciate the time you spared to share your experience...

Baildon
Reviewed 1 week ago via mobile

I don't have a bad word to say about this hotel :) It was stunning, the hotel, the rooms - and right in the centre of the old town, and yet felt completely tranquil! The staff were unbelievably kind and helpful, even looking after our bags for us during our trip to HaLong Bay. One of the nicest hotel rooms...

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Helpful?
Thank RachelOugh
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear RachelOugh, Warmest greetings from Essence Hanoi Hotel & Spa! Your feedback is most rewarding and truly sweeps us off our feet! Thank you so much for taking the time to write these lines that show we have done everything right to excel. Thank you for confirming that your stay has been unique and memorable. This is the highest reward...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Region: Vietnam > Hanoi
Price Range: ₹ 3,781 - ₹ 8,670 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travellers.
25 questions
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Toronto, Canada
over a year ago
Chester, United Kingdom
over a year ago
Melbourne, Australia
over a year ago

See all questions (25)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try floors 5 and up for city view”
 of 5 bubbles stephenk318, 28 Mar 2017 | Read review
“If you book a suite you get complimentary minibar and laundry, the costs was not much more and well worth it”
 of 5 bubbles MarkMo, 26 Mar 2017 | Read review
“The majority of rooms won't have a view, however, that's largely due to the nature of construction in Viet Nam.”
 of 5 bubbles TX_Burneys, 23 Mar 2017 | Read review
“Ask for your ideal room with the hotel directly!”
 of 5 bubbles kazukigir, 21 Mar 2017 | Read review
“Junior Suite is a good option”
 of 5 bubbles JimV, 19 Mar 2017 | Read review
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