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Hanoi Hibiscus Hotel

427 reviews
#204 of 606 Hotels in Hanoi
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Traveller (92)
Room & Suite (36)
Dining (4)
Overview
  • Excellent65%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible6%
Travellers talk about
“halong bay”(32 reviews)
“old quarter”(51 reviews)
“no lift”(12 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Concierge
Dry Cleaning
2.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (427)Write a Review
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All reviewshalong bayold quarterno liftbudget hotelthe hotel manageryogurthoan kiem lakerecommend this hotelconvenient locationhotel locatedsmall balconycomfortable staybook toursphoha long bayclean hotelnight market
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1 - 5 of 291 reviews
Reviewed 5 days ago

We had paid for the deluxe room, but we did not get it. We were at the hotel for two weeks. During that time, cleaning was done at twice (on the internet reads daily). Towels were changed twice (they were also spotty and dull). Bed...More

Thank Anna V
Reviewed 1 week ago via mobile

Staff are friendly enough here and seem willing to help if asked. We were here for four days. This place is nothing like the photos on trip adviser and I have no idea how they got a trip adviser recommendation in 2016 (displayed in lobby)....More

Thank Amy C
Reviewed 2 weeks ago

Hanoi Hibiscus Hotel is a classic example of something which used to be good and at some point, simply stopped trying. Recent reviews speak accurately of the current predicament of this hotel. Cleanliness of the room isn't great and many of the fixtures are starting...More

Thank yykong
Reviewed 4 weeks ago via mobile

We booked 2 rooms and got it confirmed via phone a day before arrival. On my arrival day, they called us to double check, they said they "thought" we booked 1 instead of 2 rooms, but STILL asked us to come. When we arrived in...More

Thank ririandchris
Reviewed 4 weeks ago via mobile

It's called hospitality...and the management at Hanoi Hibiscus Hotel has known. We arrived with friendly smiles, and asked if it would be possible to see one of the rooms. The manager or man working at reception that day was SO rude. He reluctantly showed us...More

Thank huntertherock
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$ 16 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Hanoi
#36 Best Value Hotel in Hanoi
#38 Family Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$ 16 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Hanoi
#36 Best Value Hotel in Hanoi
#38 Family Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (92)
Room & Suite (36)
Dining (4)
Hotel & Grounds (56)
Bathroom (8)
Business Centre & Event Rooms (1)
Questions & Answers
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Mmeenaja T
10 January 2017|
AnswerShow all 3 answers
Response from Mojca P | Reviewed this property |
i made a contact with them via booking com
1
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Room Tips
"Room with street views can be noisy"
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"Find another hotel"
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"I do not recommend this hotel"
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"best views"
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