It was very nice staying with Peridot. Their customer service is the best I’ve ever experienced so far. Definitely would recommend to stay with Peridot if you’re traveling to Hanoi. Their spa was supreme. The receptionist, masseuse, everyone that was there made me feel like home and very much welcome. Great smile, very polite and gentle.
The hotel is beautiful! It is newly renovated and feels very luxurious. The rooms are very spacious and well decorated. The location is fantastic and all the main attractions and restaurants are a short walk away. The staff (Hong Vu specifically) was especially helpful in recommending restaurants & historical sites!
My partner and I stayed in the hotel for two nights in august. Without question, the service was the best we have received in a long time. Hoang was exceptional! She truly went above and beyond to help us have the most wonderful stay, including but not limited to help with 1) booking excursions; 2) restaurant recommendations; 3) working out the best places to visit during our short stay in Hanoi! The welcome drinks and snacks were also a wonderful addition - especially after a long day of travelling. Facilities were excellent - super clean, wonderful spa and restaurant, and a great view of Hanoi. We will definitely be returning to the hotel the next time we are in Hanoi.
When visiting Hanoi, Peridot Grand Luxury Boutique Hotel is the place to stay. Great location, close to number of attractions, great hotel staff always willing to help and very good breakfast buffet with many options for everyone.
I highly recommend staying at Peridot Grand, and I don't recommend alot of places. Mai and her team where just on point! From the time we walked in to the time we left our every need was attended to. Well done Mai!!
Great hotel in Hanoi Old Town. Exquisite decoration, breakfats, rooms and attentiom. The staff is absolutely wonderful, we had an accident on the street and they did everything to make the situation easier: they helped us with the medical assistance, booked a transfer car in a short time, even prepare a little gift. Everyone was extremely kind and we are forever grateful. If you go to Hanoi, definitely you should stay at Peridot.
My fiancé and I stayed at Grand Peridot and loved it. A beautiful hotel, loads of character and beautiful details in the room and lobby (which aren’t common in 5 star hotels) was only beaten by the fantastic staff. Hong Vu gave us great hints and tips throughout our stay: sights, places to eat and drink, and how the city works. Hong Vu was an absolute gem! Great facilities and buffet breakfast. Not much to complain about right!
Service is excellent. Every employee was almost too accommodating. Staff was also organized- seems like communication there is well managed. Rooms are clean and have a nice charm to them. Breakfast buffet has many options - all delicious. I also used the gym a couple of times. Also clean and well maintained. Really, i have nothing bad to say about this place.
This hotel is simply breath taking it sits in the middle of the old quarter with everything close by. Tucked behind old buildings you will be greeted by an amazing enter to this lush hotel. With old world charm meet velvet. It really is impressive! We stayed for 6 nights and could not fault the amazing staff and also the food selection. It was second to none and well priced. At the top of the buildings is a pool and very nice restaurant and bar. A shout out Johnny ask Johnny cash nothing was an issue. As family my kids loved this hotel and we loved we could walk to most tourist attractions from this hotel. Taxi were also cheap and the night market really close. The adjourning rooms were great and the beds were so soft and dreamy if we could take them home we would. I did have a massage in the day spa and it was also of high quality Breakfast was vast and I would say this hotel sure is 5 star in it amenities, food and staff. We are fussy and this was a great stay and we will be back. Thank you…
We would like to appreciate the service and comfort we experienced at Peridot in Hanoi. The great part was the staff and their willingness to make our stay great. Specific mention for Hong Vu ( checkin counter staff) who went to great length to help us arrange our excursion in and around Hanoi, I and my wife really appreciate her efforts in taking care for us. Peridot location was great for our interest within walking distance to souvenir street, art and clothing shop street. Namaste Hanoi which was great for us a vegans was also walking distance. We greatly enjoyed our stay and would choose to return.