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All reviews rooftop pool ciel spa great vietnamese coffee great views over the city great hotel customer service manager great spa old quarter connecting rooms well located hotel room upgrade checking in the hustle and bustle the hotel staff night stay comfortable rooms quiet street
Wonderful and amazing staff. Stayed 3 nights clean and good sized rooms stayed 1 night normal room good size clean and comfy room. Spend 2 nights in a suite huge room with glimpse of the lake. Nice roof top bar. But the staff are amazing....More
Staff - The team in this hotel are very polite, helpful and professional. The service from the front desk to the roof top bar is awesome,
Hotel - clean tidy and smart rooms, you will not really get a view. The location, if your looking...More
I spent two nights at this hotel. The staff was amazing especially when I had to fill in Four hours after my Halong bay tour. Mr Don and Julia from reception made me very comfortable made me a cup of tea and crackers. Highly recommended....More
Hotel was very nice and comfortable, very roomy, staff very very helpful and friendly... helped lots with sightseeing tours organised etc.. would definitely stay again and recommend to others.. loved the breakfast supplies and the roof top view of Hanoi is gorgeous, also very central...More
We spent 4 nights here and really loved the location - everything in the old quarter is on your doorstep and the Hoan Kiem lake is just one block away. Staff were friendly and helpful. We had made the mistake of booking a room with...More
Hi for views, you will need to book a premium room, deluxe room or executive room. We had booked an executive room and when we got to the hotel, they upgraded us to a suite (which contained a balcony) for free.