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The Queen Hotel & Spa

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Traveller (84)
Room & Suite (40)
Dining (6)
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Overview
  • Excellent48%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“old quarter”(61 reviews)
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AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Concierge
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (312)
There are newer reviews for The Queen Hotel & Spa
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245 results
Traveller rating
117
77
34
9
8
Traveller type
Time of year
LanguageEnglish
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117
77
34
9
8
Show reviews that mention
All reviewsindochina queen hotelold quarterhalong baycomfy bedmini fridgehotel is locatednight marketstayed nightswalking distancebreakfast includedrooms are bighot waterstaff went out of their waytrain stationnoodleswould highly recommend this hotelclean rooms
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11 - 15 of 245 reviews
Reviewed 13 October 2017

this place is on the street which sells brass shower heads and handles. the hotel is fairly good, has clean and tidy rooms, but some rooms have leaky sinks and basins. plumbing could be improved. don't worry about the buffet breakfast.....

Thank Claire J
Reviewed 28 August 2017 via mobile

I was a bit wary of the hotel before my arrival. However, I need not have worried. The rooms are basic but clean. And for only a few £s, one can upgrade to a deluxe room which was more spacious and has a balcony overlooking...More

Thank Nikki475
Response from Catherine21482, Guest Relations Manager at The Queen Hotel & SpaResponded 30 August 2017

Hi Nikki Many thanks for your comments about our property and services. These comments encourage us to work harder to deliver better services from heart to heart to our valued customers. We look forward to welcoming you to our hotel Indochina queen again in the...More

Reviewed 18 August 2017 via mobile

This little gem is in the old quarter of Hanoi. The people are real, the traffic is real, its dynamic, alive easily accessed part this city. I walk to most places using "maps.me". I have been here for a week already and i love having...More

Thank Noel C
Response from Catherine21482, Director of Sales at The Queen Hotel & SpaResponded 19 August 2017

Hi Noel Many thanks for your reviews. Please help us to share with the company that you booked the trip to Vietnam. Your comments encourage us to work harder in order to deliver better services from heart to heart to our valued clients We hope...More

Reviewed 10 August 2017 via mobile

I booked through agoda at the cost of $30 singapore dollar for a one night stay. However.. the toilet door was not aligned properly.. you have to force close it. Secondly the shower cap was installed at the wrong position. Lastly.. you can only locked...More

Thank Kelvin O
Response from Catherine21482, Director of Sales at The Queen Hotel & SpaResponded 19 August 2017

Hi Kevin Many thanks for your comments about our property. They are very useful for us to improve our services to our customers Cheers Thao

Reviewed 7 August 2017 via mobile

Location is great, it's right in the middle of the old quarter and walking distance to many of the attractions. Check in staff friendly, internet speed great, room spacious and comfortable with good air conditioning, comfy bed and powerful shower. I was towards the back...More

Thank Neenals
Response from Catherine21482, Director of Sales at The Queen Hotel & SpaResponded 19 August 2017

Hi Neenals Many thanks for your comments on our hotel. We are very glad to read them. These comments are very useful for us! We promise to work harder to deliver better services from heart to heart to our valued customers We look forward to...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Laundry Service
Concierge
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$ 18 - US$ 34 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#47 Business Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$ 18 - US$ 34 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Hanoi
#43 Romantic Hotel in Hanoi
#47 Business Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (84)
Room & Suite (40)
Dining (6)
Questions & Answers
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toolie1955
17 March 2018|
Answer
Response from Ad A | Reviewed this property |
yes...very friedly. highly recommended
0
Votes
LucasVu2310
23 December 2016|
AnswerShow all 3 answers
Response from Bui N |
Dear Ms / Mr, In our hotel, only standard room without window. Other rooms have window or balcony.
1
Vote
Jeannie T
17 April 2016|
AnswerShow all 3 answers
Response from hduc | Reviewed this property |
There is no free transport or shuttle to or from airport. But there is plenty of taxi from the hotel. Tour information to many places is available at the hotel.
0
Votes
Room Tips
"If you're bothered by noise, notify hotel on booking, you will loose out on entertainment though ;)"
Read review
"ask for a rear room"
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"room is clean and safe and very convient for me stay alone so it was perfect"
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"In the middle of the Old Quarter"
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