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25/12/2017 26/12/2017
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    Crowne Plaza West Hanoi

    36 Le Duc Tho Street, My Dinh 2 Ward | Nam Tu Liem District, Hanoi 10000, Vietnam
    011 91 124 455 1263
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    25/12/2017 26/12/2017
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$ 118/night.

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    US$ 98
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    Traveller (164)
    Room & Suite (52)
    Dining (21)
    Overview
    • Excellent56%
    • Very good37%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
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    5.0 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (468)
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    1 - 5 of 360 reviews

    Reviewed 3 November 2017

    Big room with nice washroom. wifi is good. Breakfast is quite nice too. The location is a bit distanced from the CBD. There is supermarket nearby and some restaurant in 15 mins walking distance. The service is very nice and pleasant.More

    Thank Henry L
    Response from TroyDTT, Guest Relations Manager at Crowne Plaza West HanoiResponded 6 November 2017

    Dear Henry, Warm greeting from Crowne Plaza West Hanoi. Firstly, How wonderful to hear that you really enjoyed to stayed at Crowne Plaza West Hanoi and Hanoi as well. Please kindly assure that I will pass your compliments to our staffs who always show you...More

    Hotel's Favourite
    Reviewed 6 May 2017

    We stayed here for 3 nights. Journey time from the airport was approximately 40 minutes. As we arrived on a public holiday there were no issues with traffic. Our welcome was warm and friendly. Our room which was located on the 18th floor, was spacious...More

    Thank Wayne T
    Response from Trang D, E-Commerce Executive at Crowne Plaza West HanoiResponded 8 May 2017

    Dear 'Wayne T', I would like to thank you for spending your time on review us about your recent stay with us! How fabulous to learn that you enjoyed every moment from the first experience to the last minutes at Crowne Plaza West Hanoi. Our...More

    Reviewed 26 October 2017 via mobile

    Stayed for 3 nights at Crown Plaza West Hanoi hotel, excellent place and service. Every one working there have a nice smile and are happy to help you at all times. Checkin and checkout was quick and very welcoming. I have been escorted to my...More

    Thank speedshery
    Response from TroyDTT, Guest Relations Manager at Crowne Plaza West HanoiResponded 6 November 2017

    Dear Mr. Speedshery, Warm greeting from Crowne Plaza West Hanoi. Firstly, How wonderful to hear that you really enjoyed to stayed at Crowne Plaza West Hanoi and Hanoi as well. Please kindly assure that I will pass your compliments to our staffs who always show...More

    Reviewed 4 October 2017

    Well located for business. Modern but still cozy design. Well-trained and friendly staff. Good drinks. Will try swimming pool and dinner next time, when have more time. Generally satisfied and recommended.More

    Thank Phungnm
    Response from Paul T, Manager at Crowne Plaza West HanoiResponded 6 October 2017

    Dear “Phungnm”, Thank you for taking the time to write on tripadvisor about the Crowne Plaza West Hanoi. Your kind words about the well trained and friendly staff is very much appreciated. The staff all work hard to ensure that guests have a great stay...More

    Reviewed 25 September 2017

    The Shower booth' door does not close tightly so rest room floor was wet. Room smell is not good little. Breakfast service is good, especially korean food is very good. (Kimchi soup is good for hangover)More

    Review collected in partnership with this hotel
    Thank ysc878
    Response from LyDTH, E-Commerce Executive at Crowne Plaza West HanoiResponded 26 September 2017

    Dear "ysc878", Thank you for choosing to stay with us and taking your time to write about your stay. We are glad that you enjoyed breakfast and Korean food in our hotel. We are sorry to hear that you encountered some problems during your stay....More

    Lotte Hotel Hanoi
    792 reviews
    #44 of 600 hotels in Hanoi
    4.7 km
     
    Crowne Plaza West Hanoi Residences
    10 reviews
    #259 of 600 hotels in Hanoi
    0.07 km
     
    JW Marriott Hotel Hanoi
    1,610 reviews
    #48 of 600 hotels in Hanoi
    2.8 km
     
    Novotel Suites Hanoi
    99 reviews
    #148 of 600 hotels in Hanoi
    1.9 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 96 - US$ 170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Luxury Hotel in Hanoi
    • #37 Spa Hotel in Hanoi
    • #40 Business Hotel in Hanoi
    • #69 Romantic Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, IHG, Agoda, Ctrip TA, Travelocity, Orbitz, Hotwire, Cheap Tickets, HotelQuickly and Cancelon so you can book your Crowne Plaza West Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    • Also Known As
    • Crowne Plaza West Hanoi Hotel Hanoi
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    Traveller (164)
    Room & Suite (52)
    Dining (21)
    Pool & Beach (6)
    Hotel & Grounds (161)
    Business Centre & Event Rooms (12)
    Bathroom (6)
    Nearby
    Nearby HotelsSee all 600 hotels in Hanoi
    JW Marriott Hotel Hanoi
    1,610 reviews
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    Crowne Plaza West Hanoi Residences
    10 reviews
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    Lotte Hotel Hanoi
    792 reviews
    4.74 km away
     
    Novotel Suites Hanoi
    99 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    YakubAL
    18 August 2017|
    AnswerShow all 7 answers
    Response from Annie_le183 | Property representative |
    Dear "YakubAL" Thank you for your querry. It is around 14Km from Crowne Plaza West Hanoi to the Old Quarter & other spots downtown. It takes about 40-45 minutes to get there by car/Uber/Grab or a bit more by public bus... More
    0
    Votes
    koin_12
    12 February 2017|
    Answer
    Response from Aekthada | Reviewed this property |
    I didn't use the pool but I saw it from my room. It's good for a leisurely swim but if you're planning on lap swimming it isn't ideal.
    -1
    Votes
    koin_12
    12 February 2017|
    AnswerShow all 3 answers
    Response from Annie_le183 | Property representative |
    Dear 'koin_12', Greetings from Crowne Plaza West Hanoi! Regarding your concern, our outdoor swimming pool is 25m in length, 8m in width and 1.3m in depth and it is suitable for lap swimming. Best regards, Trang Doan... More
    1
    Vote
    Room Tips
    "I stayed at the top floor no noise at all..."
    Read review
    "Book executive lounge access"
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    "deluxe room"
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    "Pool view rooms gets plenty of natural light without direct sunlight"
    Read review
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