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Hanoi Symphony Hotel

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#51 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Symphony Hotel
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394 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Symphony Hotel
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Showing 306: English reviews
Trezzo sull'Adda, Italy
Reviewed 9 December 2015 via mobile

This is a good hotel in hoi an. We reserved a room for 4 night but I felt bad and we came back before in Italy. Staff has demonstrated very kindness and they help me to find a doctor. They don't commissioned us any extra for cancellation of reservation. We went to perfume river as excursions and I can suggest...

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1Thank Maria S
Long Stratton, United Kingdom
Reviewed 9 December 2015

This hotel is in the perfect area, situated in the centre of Hanoi there are many restaurants and shops surrounding. The rooms are immaculate and cleaned regularly with brilliant hot shower facilities, cable television and the beds are very comfortable. The breakfast is of a very high standard with bacon medalions, fruits, noodles, bread and a choice of eggs (omelette...

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1Thank WorldFoodie32
Reviewed 24 November 2015 via mobile

Really kind and helpful staff, perfect location, totally clean and comfortable place to stay - all in one: familiar. From Hanoi had more trips, always went back and had a luggage deposit service as well. Early / late check in were available, as they saved my days...

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1Thank azandriska
Chester
Reviewed 17 November 2015

We really enjoyed our total four day stay at this hotel. The owner of the property, Cuong, goes the extra mile to ensure that his clients are satisfied with the rooms and services offered. We had a room on the 4th Floor and 5th Floor with a balcony. There is a lift to both these floors. The rooms were a...

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4Thank nipleniple
Symphony_hotel2014, General Manager at Hanoi Symphony Hotel, responded to this review

Dear Nipleniple, Thank you so much for taking time to write good review for our hotel on Tripadvisor. Your great review about our room, our tour and our tour with LaFairy luxury cruise to Halong Bay is the best motivation to all our effort to serve you and serve our potential customers better. Your review will help us give truthful...

Bangkok, Thailand
Reviewed 16 November 2015 via mobile

Hanoi is a city of the difference between peace and confuse but i love it. Symphony hotel is Small hotel in Old Quarter good service good friendship .....love you symphony..❤️❤️ ❤️ In next time if i going to hanoi i think i will back to symphony again😍😍😍

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2Thank Marisa K
Symphony_hotel2014, General Manager at Hanoi Symphony Hotel, responded to this review

Dear Ms. Marisa K, Thank you so much for taking time to write such excellent review to our hotel on Tripadvisor. It was pleasure for all of us to serve you at our hotel. We are really grateful for you to choose our hotel from hundreds hotels in Hanoi. We hope we will have another chance to serve you at...

Twickenham, United Kingdom
Reviewed 15 November 2015 via mobile

We really enjoyed our stay at the Symphony Hotel. We had the best room in the hotel with a city view balcony, the room was clean and spacious with clean towels every day. We decided to stay after reading all the positive reviews on trip advisor and we were not disappointed! The location was great, only 5 mins walk from...

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2Thank NikkiandBen_2015
Symphony_hotel2014, General Manager at Hanoi Symphony Hotel, responded to this review

Dear NikkiandBen_2015, Thank you so much for your such great review on Tripadvisor. We are really happy because you satisfied with your stay at our hotel. We are really happy because you like our Honeymoon room and all our setup for your special vacation as well. We are grateful to you for choosing our hotel among many hotels in Hanoi....

Reviewed 12 November 2015 via mobile

Booked here for two nights but decided to stay for three on arrival. Very friendly and helpful staff who made our stay very enjoyable; from booking taxis and making sure we weren't overcharged to recommending an excellent 2n 3D cruise of halong bay, including dinner in a cave! Of all the hotels we have stayed in so far this was...

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1Thank Colum S
Symphony_hotel2014, Tổng giám đốc at Hanoi Symphony Hotel, responded to this review

Dear Mr. Colum S, Thank you so much for your great passion to our hotel and taking time to write such wonderful review about us on Tripadvisor. Honeymoon is unforgetable occasion in one's life. So we are really grateful to you for choosing our hotel among of various hotels in Hanoi and book Halong Bay tour with us as well...

Reviewed 8 November 2015

An hospitable place, reasonable price, great location around for numerous place to visit from vietnamnese special food, landmark, night market, and ofcourse plenty history places to see. ah and not forget to say a comfy room.

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Thank Louis M
Symphony_hotel2014, Tổng giám đốc at Hanoi Symphony Hotel, responded to this review

Dear Mr. Louis M, Thank you so much for taking time to write valuable review to our hotel on Tripadvisor. Your great review is the best encouragement for all our effort to serve our customers. We still try our best to improve our service in order to serve our future customers better and better. We would love to have the...

Reviewed 4 November 2015 via mobile

Don't hestitate to visit this hotel when you're staying in Hanoi! The rooms are beautiful and the food is great, but that's not what makes this hotel so special. The hospitality of the crew in general and the manager/owner in particular is nothing short of perfect! They go out of their way to provide you with everything and anything you...

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1Thank Patrick V
Symphony_hotel2014, General Manager at Hanoi Symphony Hotel, responded to this review

Dear Mr. Patrick V, Thank you so much for taking time to write such great review for us. We really appreciate your great passion to our hotel. We are so grateful to you for choosing us from hundreds hotels in Hanoi and gave us a chance to serve you with all our hospitality. It's honor to serve you. From the...

Reviewed 4 November 2015

This is an amazing hotel. It's clean, the crew is very friendly and the breakfast is good. Our first day in Hanoi didn't go that well. We got scammed. But the symphony hotel helped us out so well. The boss even gave us a free night at his hotel. He helped us with everything we asked for: bustickets, laundry, etc....

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1Thank Aruna B
Symphony_hotel2014, Tổng giám đốc at Hanoi Symphony Hotel, responded to this review

Dear Ms. Aruna B, Thank you so much for taking time to write a such great review for us on Tripadvisor. Thank you so much for your belief to stay with us for long time and book Halong Bay tour with us. We know you are budget traveller so La Fairy cruise is over your budget but you still book...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hanoi Symphony Hotel is situated in Hanoi's historic Old Quarter, a 5 minute walk from scenic Hoan Kiem Lake and the Opera House. It offers modern rooms with free Wi-Fi. Air-conditioned rooms at Hanoi Symphony feature satellite TV and an in-room safe. A refrigerator and hairdryer are also provided. The Hanoi Symphony Hotel has travel desk to help guests with trip planning. There is a business center available and laundry service is provided. Guests wishing to eat in can do so at the Hanoi Symphony's restaurant and cafe. Hanoi Symphony Hotel is 10 minute walk from Ho Chi Minh Mausoleum and Van Mieu. It is approximately a 40-minute drive from Noi Bai International Airport. ... more   less 

Additional Information about Hanoi Symphony Hotel

Address: 01 Hang Hom street, Old Quarter, Hoan Kiem | Hoan Kiem, Hanoi 84-4-3938 1788, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 2,094 - ₹ 3,207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Symphony Hotel 3*
Number of rooms: 12
Reservation Options:
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Hotel Style:
#15 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
#23 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Symphony Hotel staff and other travellers.
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Questions? Get answers from Hanoi Symphony Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high up room with a balcony over the street is good”
 of 5 bubbles StephenE141, 11 Feb 2017 | Read review
“Family rooms are great value.”
 of 5 bubbles twobirdfamily, 9 Jan 2017 | Read review
“For quiet stay: rooms not looking at the main street. Upper floors gives you a better view of the streets around.”
 of 5 bubbles CorinaFor, 8 Dec 2016 | Read review
“6 th floor”
 of 5 bubbles MartK02, 15 Nov 2016 | Read review
“for better view you want to stay in a room facing the street”
 of 5 bubbles olimpiatrusty, 15 Sep 2016 | Read review
5 of 5