친구와 함께한 힐링여행으로 하노이의 라심포니호텔에 가게되었어요ㅡ아직도 가족처럼 포근한 직원들의 모습이 어른거리네요 웰컴티와 함께 만났던 많은직윈들중에서도 마사지샵에서 프로페셔널한 친절과 정성을 보여준 Trang을 잊을수가 없네요 만날때마다 예쁜미소로 편안함을 선사해준 Trang에게 감사하는 마음을 전하고 싶어요 Trang! I miss you and see you again Thank you very much
I spent two nights at Symphony hotel and really enjoyed my time. I had a room with a balcony. Room was spotless and hushed. Good location, nice restaurants nearby, walking distance to train station. Kind and helpful staff. Breakfast was excellent. Chef Hung served pancakes, eggs, Pho, whatever you wanted on that morning. When a cup of coffee was empty, he asked whether I wanted more and I didn’t even have to get off the chair. Highly recommended!
Had a very pleasant stay here for four nights with my friend. The receptionist Bach is very friendly and helpful, made our stay as comfortable as it can be. The room is clean and spacious and the breakfast is delicious. Will be my first choice when I come back to Hanoi again!
We booked for 1 night and stayed 4. Great little hotel, perfect location. Super friendly and very helpful staff. Assisted with tour bookings and recommended the best place to eat. Comfortable, clean rooms all we needed for our stay. We will stay again on our next trip to Vietnam.
Hotel has friendly and knowledgable staff, clean rooms accesible by elevator until 5th floor, AC works great. It is possible to ask for big balcony room for smokers, wifi works well and staff is able to help booking tickets and a 30K VND laundry service. Recommended for travelers staying in Ha Noi!
Practical location in the heart of the Old Quarters. Friendly and helpful service. Spacious and adequate room (one large double bed and one unusually wide single bed). It’s not a very recently equipped or newly refurbished room, no fancy furniture, and the bathroom could need a touch up but everything is working fine, AC, fan and a reasonably noise isolating window/balcony door, and importantly: the beds are quite comfortable. Decent breakfast with nothing to complain about at this price range. Would come back and stay for the good value for money it offers.
It was a very nice stay, big room, confortable beds, clean and very eficiente a/c, fresh breakfast an very friendly personnel, amazing location, I highly recommended, for a relaxing stay in Hanoi, and they speak a good English
Great place in Hanoi, very relaxing and close to everything. I stayed here after backpacking for several months, not only was it a great change of pace, it was the exact relaxation that I needed. Also got a discount for taxis in the area. The man at the front desk, Toni, is hilarious and incredibly helpful
I felt safe and the staff is friendly :) the breakfast is tasty enough choice. Room is clean. Wake-up service. Airport service. I had a great time! Very good location in the old quater. Staff always kindly asks how you are doing and are really interested in you.
When we arrived, we were surprised to see that the rooms didn’t look at all the same as the photos at hotels.com, so we were a little disappointed. We booked a room with a balcony, but did not get that. The first thing we did was trying to take a shower, but all the water just floated all over the bathroom floor. The room was really dirty too. So we complained and they were helpful and gave us another room with a balcony and a shower that was alright. But the room was still not very clean. We also got the feeling we were the only guests at the hotel, as we never saw anyone else the thee nights we were staying there. The breakfast was simple, and could have been okay, but we found hair in the food more than one of the days, and the cutlery and the cups were not clean at all. Luckily, aircondition worked well and the location of the hotel was very nice. The receptionist was very nice and helpful, but in the end we felt that it was a little too much, as he was always asking what we were going to do when we left the hotel. Maybe this was because we were the only ones staying at the hotel. We will not go back to this hotel, mainly because it was too dirty. …