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17, Lane 35, Dang Thai Mai Street Quang An, Tay Ho, Hanoi 100000 Vietnam
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4 people are viewing this hotel
Booking.com
$92
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Free cancellation until 07/10/22
Expedia.com
$100
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Free cancellation until 08/10/22
Agoda.com
$79
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Free cancellation until 07/10/22
Priceline$96
Hotels.com$100
Travelocity$100
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (196)
Room & Suite (32)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 1,328 hotels in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
Oakwood Residence Hanoi is located in an upscale residential area that is in the heart of the bustling West Lake (Tay Ho) District. Offering 262 elegantly furnished serviced apartments complemented with full-service facilities including a modern fusion restaurant, a residents’ lounge, a fitness centre and an all-season swimming pool, Oakwood Hanoi Residence is an oasis of grace and serenity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Kids stay free
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Steam room
24-hour security
Concierge
Currency exchange
Newspaper
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Charming
Languages Spoken
English, Japanese, Vietnamese
176Reviews1Q+A14Room tips
Traveller rating
  • 168
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  • 2
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Most Recent
Phuong N wrote a review 26 Sep
1 contribution
My family had a real blast at the foam pool party last weekend. The kids really enjoyed live dessert stations where a friendly chef taught them how to make hand-pulled cotton candy and pancakes by themselves. Overall very pleasing experience!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 days ago
Dear Phuong N, What a pleasure to read your gracious review! We are delighted that your family had wonderful moments during our foam pool party last weekend. Your nice compliments will be shared with our service team, which will be a huge encouragement for us to continue on providing excellent service to our customers. We look forward to welcoming your family back to Oakwood Residence Hanoi in the upcoming events! Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanjay wrote a review Aug 2022
Birmingham, United Kingdom40 contributions5 helpful votes
Hotel's Favourite
During my two week stay here, after returning back to the hotel either from a busy day's work or walking back from a meal in the humid Hanoi climate, I was always greeted in a courteous manner from all the hotel staff I came in contact with. Therfore, whilst the hotel ticked all the mandatory boxes in terms of cleanliness, professionalism and facilties, the standout feel-good factor from my stay were the hotel staff. I regularly asked the hotel staff about local tailors, sim card vendors and even sweet shops. Every time I was a given a comprehensive answer or direction and even gave me their own opinions on where to go. In particular Hai and Nam at the front desk were very attentive! Will definitely choose Oakwood Residence again when I am back in Hanoi!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 weeks ago
Dear Mr. Sanjay, Thank you for your recent stay and for sharing your satisfying experience at Oakwood Residence Hanoi! We are truly glad that we were able to make your stay comfortable and your nice compliments will be shared with Hai, Nam and the whole team as a huge encouragement. We look forward to welcoming you back in the near future for another exquisite stay. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Earl G wrote a review 26 Sep
1 contribution
The property is beautiful with open spaces and the most incredible view. The breakfast buffet sprawls across several cuisines with live cooking station handled by attentive chefs. They were extremely helpful and knowledgeable about local food, which came in handy during my trip.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 days ago
Dear Earl G, Thank you for sharing your gracious review of our property. We are glad to know you had a satisfying experience during your stay with us and enjoyed our beautiful property, our breakfast and our attentive service team. We hope to have a pleasure of welcoming you back to Oakwood Residence Hanoi for another memorable staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathan F wrote a review 24 Sep
2 contributions
While visiting Hanoi for the first time, I booked at Oakwood The location is extremely convenient, near by the lake and close by many restaurants The roof top swimming pool is amazing The rooms are very comfortable and modern Highly recommended
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: The room comes with a small kitchen
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 days ago
Dear Jonathan F, It gives us a great pleasure to be your preferred accommodation choice in your first trip to Hanoi. We are so glad that you were satisfied with all aspects of your stay - our location, the comfort of the room, our infinity swimming pool with the magnificent views of the West Lake. Thank you for your nice recommendation and we hope to welcome you back to Oakwood Residence Hanoi in your next return visit. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mauricio wrote a review 14 Sep
1 contribution
Stayed here for 3+ weeks. Had an excellent experience. The food was great, the staff was amazing and offered help and assistance and the area itself is quiet and has everything you need. Big Thank you to Chloe, Son, Iris, Karin, Nam and Mr. Huy.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 weeks ago
Dear Mauricio, Thank you for choosing Oakwood Residence Hanoi during your recent stay and for your great review. We are very glad to know our team members warm and friendly service could make your stay comfortable and enjoyable. Your nice compliments will be shared with the whole team, which will be served as a great motivation for us. We look forward to continually being your home away from home when travels bring you back to Hanoi. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leo wrote a review 13 Sep
3 contributions
Stayed there 2 nights. Beautiful view on the big lake. Rooms ares very new and clean. Swimming pool on the rooftop was very impressive! Thank you for the service and Mr Loison for his professionalism and his welcome! Well recommended!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 weeks ago
Dear Leo, What a pleasure to read your wonderful review on your recent stay at Oakwood Residence Hanoi! It truly delights us that you were happy with the comfort of the apartment and could spend time to relax at our breathtaking infinity pool. Your compliments for our great service and facilities will be shared with the team as a huge encouragement. Thank you for your nice recommendation and we look forward to welcoming you back for another memorable staycation, Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doan Vy wrote a review 11 Sep
Hanoi, Vietnam2 contributions
I came to Oakwood residence for a birthday party and everything was perfect. was extremely pleased with the staff's professionalism and friendliness, from the management to the waiter. They were always aware of what the clients wanted and serve it promptly. Regarding the cuisine, it was good overall even if the shrimp didn't seem fresh enough to me. A top suggestion for anyone looking to host the party here.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 2 weeks ago
Dear Doan Vy, Thank you for your review of our property. We are happy to know you had a satisfying experience especially with our associates' professional and friendly services during the pool party. We look forward to welcoming you back to Oakwood Residence Hanoi in the future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nghia1203 wrote a review 5 Sep
Hanoi, Vietnam8 contributions
I have a good time staying here. Good view to see HoTay lake. The staff at Oakwood was very professional, they have fitness center, rooftop pool. I will definitely come back here. Thank you for the good time.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 3 weeks ago
Dear nghia1203, Thank you very much for sharing your pleasant experience at Oakwood Residence Hanoi! It truly delights us that you were satisfied with our services and facilities and we look forward to welcoming you back in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avinoam B wrote a review Aug 2022
Tel Aviv, Israel8 contributions2 helpful votes
Spacious apartments extremely professional team and rich breakfast. Public areas high standard..fitness center and rooftop pool..reasonable prices when compared to less providing hotels...highly recommended
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 4 weeks ago
Dear Avinoam B, It is so amazing to read your wonderful review on your recent stay at Oakwood Residence Hanoi! We are glad that you had an enjoyable stay experience with us. Thank you for your nice recommendation and we look forward to continually being of service to you. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Huy T wrote a review Aug 2022
1 contribution
I have a good time at Oakwood. I surprise swimming pool and see beautiful HoTay Lake. the staff is very professional which I rarely see when using the service in Hanoi. I will definitely come back here when I come to Hanoi. thanks for all the good things from this place
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hanoi Oakwood Residence , Guest Services / Front Office at Oakwood Residence Hanoi
Responded 19 Aug 2022
Dear Huy T, It is so pleasing to read your wonderful review of our property! We are glad that you had a satisfied stay experience with us, enjoyed at our amazing pool which offers the breathtaking view of the West Lake and appreciated our service levels. Thank you for you nice recommendation and we look forward to your next visit to Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$80 - $96 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
262
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Frequently Asked Questions about Oakwood Residence Hanoi
Which popular attractions are close to Oakwood Residence Hanoi?
Nearby attractions include Another Tattoo Studio (0.4 km), Savage (0.4 km), and Work Room Four (0.4 km).
What are some of the property amenities at Oakwood Residence Hanoi?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Oakwood Residence Hanoi?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Oakwood Residence Hanoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Oakwood Residence Hanoi?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Oakwood Residence Hanoi?
Conveniently located restaurants include Dalcheeni HANOI, Nan n Kabab Restaurant, and El Gaucho Argentinian Steakhouse - Tay Ho, Hanoi.
Are there opportunities to exercise at Oakwood Residence Hanoi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Oakwood Residence Hanoi have airport transportation?
Yes, Oakwood Residence Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Oakwood Residence Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Oakwood Residence Hanoi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Oakwood Residence Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.