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92-94 Hang Trong Street Hoan Kiem District, Hanoi Vietnam
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (607)
Room & Suite (163)
Pool & Beach (92)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 1,331 hotels in Hanoi
Location
Cleanliness
Service
Value
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Spa
24-hour security
Public wifi
Rooftop pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Head massage
Baggage storage
Concierge
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Charming
Languages Spoken
Vietnamese
1077Reviews9Q+A99Room tips
Traveller rating
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FSo wrote a review Today
2 contributions
We spent 8 days in north Vietnam. Prior to our stay at Oriental Jade, we stayed at the Hanoi Sheraton. I am a Marriot Titanium member and have traveled around the world. The service at Sheraton was very good. But Oriental Jade exceeded my expectation. It is not luxurious. But everything was perfect. When we checked in, they first gave us a glass of pineapple juice while they were handling the paperwork. We need to do laundry and the service was excellent. We need to do a COVID test before our next departure and they made an arrangement for someone to come to the hotel at 9 pm to do the testing. On the day of our departure, they called a car for our ride to the airport. While we were waiting, they gave us another drink. The breakfast was also very good and everyone including servers and receptionists will greet you with a smiling face. Very present stay. If you want to stay near the old town of Hanoi, this is probably the best. When we left the hotel, the manager and the receptionist said good-bye to us and treated us like VIPs.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Micha G wrote a review Yesterday
Berlin, Germany1 contribution
Thanks a lot to the kind staff and for a great time. We enjoyed the surroundings and the night live. The booked room was quit and clean. We could sit outside and enjoy our evenings. The staff help us with all questions and specials.
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Date of stay: October 2022
Value
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Service
Room Tip: Eight floor and above are perfekt
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DC wrote a review Yesterday
1 contribution
Clearly a well run hotel and management. All staff is clearly enjoying their work. And all facilities are great also. The rooftop bar could use an interior architect to soften up the atmosphere a bit. As it was a bit more raveparty than loungeparty mood up there. But that's only a small detail that wouldn't affect my choice in coming back. One of the best stays i've had at any hotel in the world!
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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keadon t wrote a review 4 Oct
Cancun, Mexico8 contributions1 helpful vote
Room was clean, location was right in the middle of all the action and all the restaurants we enjoyed. Roof top pool was clean and nice on a sunny afternoon overlooking the lake and greenery just steps from the hotel. Bed was comfortable and ac was pumping.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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garybr0wn1 wrote a review 4 Oct
Madrid, Spain11 contributions10 helpful votes
Amazing comfortable beds beautiful cool cotton sheets . Bathroom was clean with a powerful shower. The breakfast buffet with an a la crate option was really excellent.Wide variety of western and local dishes. The egg station was outstanding. The restaurant interior is high end marble with leather upholstery. The restaurant staff are super friendly attentive all delivered with beautiful engaging smile. We must say a huge thank you for welcoming us to Hanoi.Our stay was memorable for all the reasons that make your stay magical. The reception staff were so helpful and attentive it was amazing customer service.Thank you Autumn your were outstanding. Thank you
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Date of stay: October 2022Trip type: Travelled with friends
Room Tip: Book with the hotel the walking tour guide. Fun and interesting.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kaz131413 wrote a review 2 Oct
Bristol, Pennsylvania52 contributions19 helpful votes
The staff at the oriental jade hotel in Hanoi are Rockstars. The bellman are so quick to assist with your bags when you open the door from the cab or walk up to the hotel and they won't let you bring your bags up they make sure to do it. They are so eager to help and very bubbly and smiley (authentic happiness). The front desk staff really went above and beyond for us when we had a trip cancel due to the typhoon and ended up staying an extra night they were so happy to welcome us back and assisted us with alternate plans. Specifically, Lucy, Mary, and Autumn were soooo helpful. We have several interactions with them and they were excited to share with us food recommendations and meals and other ideas to help us experience the Hanoi and surrounding cuisine. They greeted us everything we entered or left with big smiles and sent us away with smiles and waves at our car (even in the rain). They even proactively helped us arrange taxis to the airport for the correct amount of time in advance for a set price which was appreciated. Felt like this was our home in Hanoi while we were there and we will never forget the excellent hospitality we experienced at this hotel. The pool has an amazing view, the rooms are sparkling clean and the location and service and value cannot be beat in Hanoi old quarter. 6 stars for this hotel in my experience!!
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Book directly with hotel if you can!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jun B. wrote a review 1 Oct
2 contributions
We stayed here in 2019 months before the pandemic. We enjoyed our stay at that time so it was an easy decision to choose this hotel again. Just like the last time we stayed, we loved the nice comfortable rooms, the cleanliness of the whole hotel, the convenient location, the reasonable price, the generous and delicious breakfast spread and of-course the real star of the hotel- was the warm, friendly and efficient service by the people of the hotel. From housekeeping to reception; from the breakfast team headed by Henry to Brian the manager himself - we felt we were not just one of their nameless guests- were treated as real people with respect and great hospitality . Hats-off to the team at Oriental Jade!!! Thank you very much!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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k_greg12 wrote a review Sep 2022
12 contributions18 helpful votes
Stayed here 3 nights. The hotel is very nice with a nice rooftop pool. The location was great and walkable to lots of great food! The staff was exceptional and went above and beyond to make our stay memorable! Lucy checked us in and was so nice and have great recommendations for food! Will definitely recommend staying here!!
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Таня Г wrote a review Sep 2022
Ashdod, HaMerkaz, Israel6 contributions6 helpful votes
The hotel is located in the center of Hanoi. The rooms are nice and clean. With everything necessary. The team is very very attentive, efficient and human. They really anticipate the wishes of the client, always available to assist and make your stay unforgettable
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joanna K wrote a review Sep 2022
1 contribution
very clean and true to value hotel, staff is very helpful and kind. Also you have a big choices for breakfast and food is really good everybody here works from their hearts im so glad i came here will come back for sure
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$92 - $163 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
120
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Frequently Asked Questions about The Oriental Jade Hotel
Which popular attractions are close to The Oriental Jade Hotel?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.2 km), Thang Long Water Puppet (0.4 km), and Authentic Bat Trang (0.2 km).
What are some of the property amenities at The Oriental Jade Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Oriental Jade Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Oriental Jade Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Oriental Jade Hotel?
Conveniently located restaurants include Skyline Hanoi, The Rhythms Restaurant, and Rice Bistro.
Are there opportunities to exercise at The Oriental Jade Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Oriental Jade Hotel have airport transportation?
Yes, The Oriental Jade Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Oriental Jade Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Hanoi.
Are any cleaning services offered at The Oriental Jade Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Oriental Jade Hotel?
Many travellers enjoy visiting Temple of Literature & National University (1.6 km), Hoa Lo Prison (0.6 km), and Imperial Citadel of Thang Long (1.2 km).
Is The Oriental Jade Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.