The Oriental Jade Hotel

The Oriental Jade Hotel

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Sapphire Room With 02 Single Bed
Room & Suite (289)
The Oriental Jade Hotel
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About

5.0
#1 of 910 hotels in Hanoi
5.0 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Vietnamese
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Spa
Rooftop terrace
Public wifi
Pool / beach towels
Rooftop pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms

Location

92-94 Hang Trong Street Hoan Kiem District, Hanoi Vietnam
Name/address in local language
5.0
5.0 of 5 bubbles3,343 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in Hanoi's vibrant Old Quarter, The Oriental Jade Hotel emerges as a gem with guests lauding its prime location, a stone's throw away from key attractions and dining. The hotel's amenities, including a rooftop pool and spa, receive high praise, offering exceptional value and service that travelers find notably professional and warm. While the atmosphere is a blend of modern and traditional elegance, guests enjoy the spotless and stylish rooms, though some caution about possible noise. The hotel's commitment to tranquility and cleanliness is widely acknowledged, ensuring a serene retreat amidst the city bustle.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Outstanding

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3,343Reviews10Q+A100Room tips
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Detailed Reviews
Lucelle S wrote a review Jan 2020
Johannesburg, South Africa
5.0 of 5 bubbles
I would highly recommend this hotel. The position is great, a very short walk to the lake and in the centre of the old town which is very busy and chaotic.
The front desk staff were superb, recommending restaurants and even offering to fetch the hotels umbrella that we left at the restaurant.
The bar and pool on the top floor had a fantastic view of the city and the food was very good.
The restaurant at breakfast had a separate vegetarian menu and you could order this and eggs directly from the waiters.
There is no CNN or BBC which in retrospect made a very interesting change to watch Asian based news.
The decor in the foyer had an Oriental feel which was very nice- great welcome drinks etc.
We spent a night in Halong bay and the storage of our luggage and movement to the new room was effortless and a pleasure.
We were travelling home from Hanoi and went to the spa for a treatment and after we could shower in comfort.
Read more
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anni L wrote a review Feb 2020
Wollongong, Australia
5.0 of 5 bubbles
This is our first visit in Hanoi. Therefore we chose a Hotel that is centrally location. Following some research we decided to choose the Oriental Jade Hotel. This Hotel has many positives and some negatives feelings for us.
Positives :
Excellent customer service
Hotel staff really go out of their ways to ensure you have an enjoyable experience.
The room layout and size is good
Good location for easy walking to many attractions in the old town
The Message Spa service is excellent and the staff is friendly and professional.
Also Hotel provide airport pick up service with a very reasonable price ! It make you feel safe and comfortable when you arrive a new city

However there a few areas in which the Hotel need to improve.
Housekeeping and maintenance they need to pay more attention to details .
The breakfast buffet could provide a bit more variety.
Same as the hotel Restaurant should not only pay attention to the appearance of the food display , but need to make it more flavoursome. Also more local specialities.

Overall our stay in the Hotel is pleasant and we certainly will consider to stay here again and recommend our family and friends if they come to Hanoi.

Especially thanks to Manger Brian Do and his team for making our stay very enjoyable!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
JD666 wrote a review Feb 2020
Vancouver, Canada
5.0 of 5 bubbles
We booked this hotel for two nights on our way to a cruise on Ha Long Bay. Without knowing anything about the hotel we left our remaining 3 nights after the cruise open... the service, room and location of this hotel were so good we booked the additional nights here very soon after arrival. They even upgraded us for the return portion of our stay. They offered to store our luggage for us during our cruise so we only needed to take the essentials. They were great at booking our tours, restaurant reservations and even helping out with some difficult airline issues. Great hotel and even better staff. Highly recommend. It is in the old quarter of Hanoi so space is at a premium... as such the rooms are not huge but they are perfectly acceptable and very nice. If you want a view you should pay the small upgrade and ask for a higher floor... oh and the gym and rooftop bar and pool were very nice as well!
Read more
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Higher floors are quieter as are the ones in the back facing the Cathedral
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
steven c wrote a review Dec 2020
Ho Chi Minh City, Vietnam
5.0 of 5 bubbles
So you book a stay in a hotel given a 9.7 rating on the rival website and then a super high rating in Trip Advisor and you think can it be true? Maybe it's a bit like movie reviews on IMdb where new movies are always rated highly when first released. Well, this is a new hotel but I can tell you that it really is absolutely exceptional. The highlights for me are the comfort of the bed, the cleanliness and design of the bathroom, the speed of the elevators, the ease of communication with the staff, the central location and the overall value for money. One area that can be improved is the breakfast, but I am willing to give them the benefit of the doubt with the hotel having a much lower than normal COvVID-induced occupancy (no tourists). Well done OHG!
Read more
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oscar F wrote a review Jan 2020
5.0 of 5 bubbles
My girlfriend and I went to Hanoi on vacation in December and decided to stay here based on the reviews and they were absolutely true and correct. The location of the hotel is perfect! The breakfast is great! Amenities are cool, the pool isn’t heated but if you go in summer i am sure it is perfect with a. Great view of the lake, it’s exactly what you want, Vivian checked us in and greeted us at the desk with a fresh drink and guided us through the hotel with such warmth that made our arrival very special. We checked out at 4am and Sam had breakfast ready for us as well. We stayed 5 days and every time the staff went above and beyond to make sure we were comfortable and happy. They will also book the taxi for you to the airport and it is cheaper than the taxi you get yourself at the airport so definitely try to arrange your pick up and drop off though them. We stayed in the “loud” 4 th floor room with street view but we live in nyc to us it was very quiet. It’s walking distance to everywhere! I’m sure if you stay here you will not regret it!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caairojo G wrote a review Mar 2020
Wollongong, Australia
+1
5.0 of 5 bubbles
I'd like to start by thanking the lovely staff at the Oriental Jade Hotel for making our stay, in the Hanoi old quarter, very comfortable and relaxing. This amazing team could not do enough to make us feel welcomed.
This was our first time in Hanoi, so when we exited at the airport it was a bit confusing, but the information that the OJH had supplied us, for our transfer, was very clear. As soon we stepped out the arrivals building the OJH rep, for the hotel transfers, came straight to us and followed the protocol exactly. That was very comforting after 12 hour flight.
When we arrived at the hotel all bags were
taken care of and we were led to a comfortable lounge to complete the check in.
The hotel is in a great location, compared to other hotels of similar stature that we had considered staying at, the street is not too busy, but places like the night markets, Lake and Cathedral are all within easy walking distance.
Our room and bathroom were very generous in size and the bed was very comfortable, which is always a relive for a weary traveller 😊😊😊. The room and bathroom were very clean and there were no bad odours.
When came back to our room after our first day of getting to know the area, we were welcomed by a gift of chocolate cake and a bottle of wine, and the bed had been beautifully decorated, I had mentioned that our wedding anniversary was coming up when we checked in, so they must've taken note😁.
The buffet breakfast was excellent. We especially liked having an egg chef and the option of having traditional Vietnamese beef Phó for breakfast. The only suggestion I could make is to improve the temperatures of beverages at breakfast. Juice and milk need to be really cold and coffee and tea nice and hot.
To finish off, OJH is beautiful, comfortable and clean place to stay, with friendly staff that can't do enough for you.
We highly recommend this hotel when staying in Hanoi's old quarter.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sha1955 wrote a review Jan 2020
Thorpe Bay, United Kingdom
5.0 of 5 bubbles
We are currently staying at this wonderful little haven in old Hanoi.
No matter how crazy the traffic outside and the noise and the hustle bustle this represents a little oasis of calm.
Lovely location close to Saint Joseph’s cathedral.
Our room is large and well fitted it is one of the ruby city rooms.
The staff at this hotel are absolutely exceptional.
Reception are so helpful.
The breakfast in the restaurant downstairs is really first class and caters for every need. Eggs and omelettes are made to order.
The restaurant is open throughout the day for light meals or full dining.
The hotel organised our transfer from the airport and it was a fair price and prevented us from falling prey to the scam taxis which operate out of Hanoi.
There is a roof top pool and bar but we have been unable to use that due to the cold seasonal weather.
And to top it all today I had a fantastic massage which was very professional and a great price.
I would look no further for anywhere else to stay in Hanoi.
Highly recommended and a great joy to be here.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DubRoamer wrote a review Mar 2020
Dublin, Ireland
5.0 of 5 bubbles
Service level is every bit as good as in the best 5 star establishments. In fact better in some ways as it included a personal orientation to some of the sites to visit and advice on staying in Hanoi. Also local restaurant recommendations were well chosen.
I was expecting the room to be a bit small because the building is a traditional narrow but long “tube house” of Hanoi’s Old Town, but actually it was perfectly spacious as they made good use of length to give a generous bathroom and bedroom, nicely appointed.
Location is outstanding - 1 minute stroll from Hoan Kiem lake and many sites. I had very little time in Hanoi and fitted in a lot. I can highly recommend this hotel.
Read more
Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zara Y wrote a review Mar 2020
5.0 of 5 bubbles
Easily the best hotel I've ever stayed at. The service was incredible. We arrived in Hanoi at 6am and the staff let us use the showers and massage tables in the spa to refresh and nap until our room was ready. The room was available early so we got to check in well before lunchtime. The buffet breakfast had an incredible selection of local and western options. The whole hotel was incredibly clean and tidy. We booked several spa treatments and those too were amazing. The rooftop bar and pool has a fantastic view of the lake
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kara H wrote a review Mar 2020
5.0 of 5 bubbles
My partner and I stayed at the Oriental Jade over 5 nights. We wish we could have stayed longer, however due to Australian border closing we had to leave early. The experience was amazing from the moment we walked through the doors. Doors opened for us and tea and snacks served in the beautiful lobby while we checked in. The staff are beautifully presented, friendly and very helpful. We were escorted to our room and taken through the facilities. Breakfast buffet is amazing and the offerings are plentiful! I work in a hotel myself and Was amazed at the wonderful level of service we received from the breakfast staff, bar staff, housekeeping and front desk. Nina and Bella were always willing to help us with any questions and we cannot thank them enough for looking after us. I was particularly amazed at the level of cleanliness and the hygiene measures introduced at the hotel during this time. There was always sanitiser readily available and masks handed out if required. The room was stunning and very comfortable. We can’t wait to return to the oriental jade when things return to normal and celebrate our engagement with you!
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
151 contributions
Dear sir and madam We are very sorry for our late reply, We would like to confirm that our hotel's swimming pool is open from 6am to 9pm daily. April and May are a very beautiful time for you to experience our rooftop swimming pool with outstanding view to Hoan Kiem Lake.
Avril T asked a question Jul 2022
Brighton and Hove, United Kingdom55 contributions47 helpful votes
Hi there, is it possible to have a rollaway bed in your suites? Thanking you.
Answer from Peter R
3 contributions4 helpful votes
I believe so
Nkateko C asked a question Mar 2020
Pretoria, South Africa
Hi. Does this hotel offer airport transfer services?
Answer from Doronaviad
Ho Chi Minh City, Vietnam8 contributions
yes
crb16 asked a question Feb 2020
Boston, Massachusetts49 contributions48 helpful votes
Anyone recently travel here? How is everything with the virus right now? Recommend going now or waiting it out?
Answer from Maggie J
New York City, New York10 contributions4 helpful votes
I was there in January, everything was fine then
bhav28 asked a question Oct 2019
Kolkata (Calcutta), India261 contributions53 helpful votes
The toiletries provided by the hotel are of loccitaine ? And how is the option for breakfast for vegetarians ?
Answer from Jennifer F
Melbourne, Australia108 contributions92 helpful votes
No this Hotel does not use Loccitaine. I believe they cater for vegetarians
Jon W wrote a tip 14 Jul
Perth, Australia6 contributions1 helpful vote
5.0 of 5 bubbles
"Great place"
Read full review
Ilies T wrote a tip 11 Jul
Algiers, Algeria5 contributions3 helpful votes
5.0 of 5 bubbles
"Try the stone massage in the spa It’s exceptional"
Read full review
Paul C wrote a tip 9 Jul
24 contributions3 helpful votes
5.0 of 5 bubbles
"Try and get a room higher up as some of the lower floor rooms the windows open onto the wall of the next building."
Read full review
Rachel W wrote a tip 8 Jul
1 contribution
5.0 of 5 bubbles
"The pool/rooftop bar does get crowded with not many chairs but the whole area is lovely and the bartenders are great. "
Read full review
Rav P wrote a tip 7 Jul
United Kingdom3 contributions
5.0 of 5 bubbles
"Breakfast can get a little busier at times."
Read full review
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
₹8,446 - ₹12,795 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE ORIENTAL JADE HOTEL (Hanoi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Oriental Jade Hotel
Which popular attractions are close to The Oriental Jade Hotel?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.2 km), Thang Long Water Puppet (0.4 km), and An Handmade - H’Mong Hemp Fabric (0.2 km).
What are some of the property amenities at The Oriental Jade Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Oriental Jade Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Oriental Jade Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to The Oriental Jade Hotel?
Conveniently located restaurants include Ding Doong Restaurant, L'essence De Cuisine, and The Majesty Sky Bar.
Are there opportunities to exercise at The Oriental Jade Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Oriental Jade Hotel have airport transportation?
Yes, The Oriental Jade Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Oriental Jade Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Hanoi.
Are any cleaning services offered at The Oriental Jade Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Oriental Jade Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to The Oriental Jade Hotel?
Many travellers enjoy visiting Temple of Literature & National University (1.5 km), Hoa Lo Prison (0.6 km), and Ho Chi Minh Mausoleum (1.8 km).
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