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Splendid Star Grand Hotel

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Traveller (547)
Room & Suite (228)
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Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“manager martin”(54 reviews)
“halong bay”(179 reviews)
“old quarter”(217 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Splendid Star Grand Hotel
Special Offer: Package Deal
Offers from Splendid Star Grand Hotel
Special Offer: Package Deal
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Reviews (2,494)
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1,620 results
Traveller rating
1,366
217
25
3
9
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LanguageEnglish
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1,366
217
25
3
9
Show reviews that mention
All reviewsmanager martinhalong bayold quarterhoneymoon suitechurch bellsthe hotel managera great stayfriendly hotelwelcome drinkfamily roomfantastic servicehotel is locatedquiet streethome away from homelocation is greathoan kiem laketrain station
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1 - 5 of 1,620 reviews
Reviewed 2 weeks ago

Average hotel for price. Very friendly and helpful staff. Excellent service. Rooms a bit dated with a safe for valuables in the room. Air conditioning noisy but had to have it on to remain cool or risk having unwanted visitors if window leftvopened. Good location...More

Thank Henry P
Reviewed 3 weeks ago via mobile

Overall I had a wonderful stay at Splendid Grand. Upon early arrival I was immediately upgraded to a larger room. The bed was super comfy and the room had every convenience a traveler needs. Breakfast was delicious and the location is absolutely perfect, with restaurants,...More

Thank henryk201638
Reviewed 3 weeks ago via mobile

‘Enjoyable stay’ ➖ There were some issues prior to checking in but the manager went out of his way to resolve for us. ➕ Staff were very friendly and helpful throughout our staff. Our room was very comfortable and we were given an upgrade on...More

Thank LaraJoeBC
Reviewed 4 weeks ago via mobile

They definately have friendly staff n helpful too.. U can get helpful tips for hols n food .. oo ya i love their crab soup noodle..n fresh spring rolls too.. they will make u feel at home ... will come n visit them again .

1  Thank Haslina L
Reviewed 4 weeks ago via mobile

This is my first time visit to Hanoi , hotel give me best impression , manager Martin behaviour is very friendly, reception girl is so coprative, rooms are clean as quite impressive , best price and location , near to many monuments, convenient to go...More

Thank Aryan A
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$ 25 - US$ 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Hanoi
#14 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$ 25 - US$ 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Hanoi
#14 Family Hotel in Hanoi
#19 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (547)
Room & Suite (228)
Dining (17)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kanekame
26 May 2017|
AnswerShow all 4 answers
Response from 영삼 김 | Reviewed this property |
I think all the windows are gon na be.
0
Votes
Google Translation
Shelby M
15 April 2017|
AnswerShow all 2 answers
Response from birdh0vell | Reviewed this property |
Email the hotel & they can arrange it. We did A good price and stress free
0
Votes
Room Tips
"Book and arrive early."
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"Only room was in the back , away from the street front and were very quite."
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"Just chat to Martin about your requirements and he will make a good recommendation."
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"great location"
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