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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$ 143/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 124
    US$ 100
    SAVE US$ 24
    US$ 124
    US$ 101
    SAVE US$ 23
    US$ 124
    US$ 100
    SAVE US$ 24
    Traveller (670)
    Room & Suite (367)
    Dining (95)
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    Overview
    • Excellent46%
    • Very good38%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (159 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,419)
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    There are newer reviews for Sheraton Hanoi Hotel
    See the most recent reviews

    391 - 395 of 1,119 reviews

    Reviewed 15 October 2015

    This is my sixth or seventh stay at this hotel but every time I return I feel the same level of care and service like my first! Front desk staffs immediately recognized me and gave the best and flawless check in. Mr Dong Nguyen and...More

    Thank Nathantran
    Response from tetsish, Manager at Sheraton Hanoi HotelResponded 29 October 2015

    Dear “Nathantran”, Thank you for choosing staying with Sheraton Hanoi hotel and your loyalty to Sheraton. We are delighted to hear on your pleasant stay with us. All our service staffs are engaging and will go out of their way to exceed guest expectations so...More

    Reviewed 15 October 2015

    the hotel location is good. there are some restaurant and cafe in this place. you can walk along the shore of the lake. the rooms are designed by vintage style. clean but not very wide. there is no free internet. this was very disappointing thing...More

    Thank Pınar D
    Response from tetsish, Manager at Sheraton Hanoi HotelResponded 29 October 2015

    Dear “Pınar D”, Thank you very much for choosing to stay with Sheraton Hanoi hotel during your recent visit to Hanoi. We are happy to hear that you had a nice stay at our hotel. All our staffs are motivated to deliver quality service and...More

    Reviewed 15 October 2015 via mobile

    The first scenery that hits you is the lake and then the private hotel entrance. Imagine a place closer to your creator has been transformed to a 5 star hotel. Going to the gym is like a walk in the park, so serene and divine....More

    Thank SHADIADNAN
    Response from tetsish, Manager at Sheraton Hanoi HotelResponded 29 October 2015

    Dear “SHADIADNAN”, Thank you for choosing to stay in the Sheraton Hanoi. We are delighted to hear on your pleasant stay with us. It is great that you enjoyed the calm and tranquil serenity of the hotel. The Sheraton Hanoi is located by the largest...More

    Reviewed 14 October 2015

    the breakfast is expensive I did not like that the architecture is lovely maybe a little far from Hanoi center but you can find transportation by taxi not very expensive I had a nice lake view room, I also stayed in rising dragon hotel, that...More

    Thank VENEZUELANMD
    Response from tetsish, Manager at Sheraton Hanoi HotelResponded 22 October 2015

    Dear “turistadeccs”, Thank you for choosing to stay with Sheraton Hanoi hotel during your recent trip to Hanoi. We are glad to hear upon your nice experience with us. Our culinary team ensures the buffet fare caters to Western, Oriental and local guests. The hotel...More

    Reviewed 11 October 2015 via mobile

    The service is excellent, especially in the club lounge and front desk. Breakfast was also good, especially the pho. But really the hotel needs a facelift for the rooms to keep up. Also it's a 15 to 25 min cab ride to city center FYI...More

    1  Thank Randy X
    Response from tetsish, Manager at Sheraton Hanoi HotelResponded 22 October 2015

    Dear “Randy X”, Thank you for choosing to stay with Sheraton Hanoi hotel during your recent trip with your friends to Hanoi. We are glad to hear that you were happy with our services. Sheraton Hanoi hotel is committed in giving all our guests a...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 99 - US$ 285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #34 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Expedia, Ctrip TA, Orbitz, Starwood APAC, TripOnline SA, Travelocity, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (670)
    Room & Suite (367)
    Dining (95)
    Pool & Beach (42)
    Hotel & Grounds (447)
    Bathroom (43)
    Business Centre & Event Rooms (8)
    Family and Play Areas (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    surfbreak
    20 July 2017|
    AnswerShow all 4 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    26 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    6 September 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "Get higher floor with view of the lake"
    Read review
    "Lake views are best"
    Read review
    "Rooms with the Lake View have a good view"
    Read review
    "A view of the lake is preferable."
    Read review
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