We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 140
          US$ 118
          US$ 140
          US$ 118
          US$ 140
          US$ 118
          Traveller (627)
          Room & Suite (358)
          Dining (76)
          InterContinental Hanoi Westlake
          2,233 reviews
          #65 of 586 hotels in Hanoi
           
          Pan Pacific Hanoi
          1,727 reviews
          #84 of 586 hotels in Hanoi
           
          JW Marriott Hotel Hanoi
          1,360 reviews
          #37 of 586 hotels in Hanoi
           
          Hotel de l'Opera Hanoi - MGallery Collection
          1,386 reviews
          #77 of 586 hotels in Hanoi
           
          Overview
          • Excellent46%
          • Very good38%
          • Average13%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “west lake” (158 reviews)
          “spg platinum” (12 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          InterContinental Hanoi Westlake
          2,233 reviews
          #65 of 586 hotels in Hanoi
           
          Pan Pacific Hanoi
          1,727 reviews
          #84 of 586 hotels in Hanoi
           
          JW Marriott Hotel Hanoi
          1,360 reviews
          #37 of 586 hotels in Hanoi
           
          Hotel de l'Opera Hanoi - MGallery Collection
          1,386 reviews
          #77 of 586 hotels in Hanoi
           
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Sheraton Hanoi Hotel
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 118.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "fedf8d731ee9473f8973ba374d3ae728", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1533551,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40834065],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":118,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fedf8d731ee9473f8973ba374d3ae728","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":140,"lowestMetaPrice":118,"additionalPartner":false,"highestMetaPriceDisplay":140,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":140,"lowestMetaPrice":118,"highestMetaPriceDisplay":140,"hotelName":"Sheraton Hanoi Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlZGY4ZDczMWVlOTQ3M2Y4OTczYmEzNzRkM2FlNzI4IiwiQUlLIjoiZGY5NDc0MjJiZTk3NDIxZGI5OTEwYTk2NzM4ZDRlNGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$ 118", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65697672":"Hotwire","78887953":"OrbitzEWS","79794482":"AgodaIB","32629237":"Expedia","79440393":"CheapTicketsEWS","109238469":"HotelsCom2IB","40834065":"BookingCom","53958104":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (1,401)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 1,401 reviews

          Reviewed yesterday

          I only stayed one night. The facilities are outdated like others say. The inner curtains of my room were not hanging to its rail, allowing lights to come in. I was on 7th floor but could barely see any 'nice' views outside, but I was...More

          Thank Kaneth25341
          Reviewed 3 days ago via mobile

          Although the hotel is a bit outdated and there is nothing you can do about it, the hotel deserves a praise. It's a great location near the center, a nice lake and temple, with bars and night club walking distance. The staff is great and...More

          Thank bmou27
          Reviewed 4 days ago

          On a group tour, this was our first hotel after arriving from a long flight. The rooms were large, clean and well stocked with toiletries. The staff was helpful and there were plenty of people who spoke English to help with all questions. The breakfast...More

          Thank Hopka
          Reviewed 5 days ago via mobile

          Spent 2 nights here and wasn't impressed at all. Rooms are old, furniture are old, average lighting, beds have wooden boards... even the pathways to the rooms are dim lit and to me this is not a business hotel for business. The bathrooms were well...More

          Thank Santosh7019
          Management response:Responded 3 days ago

          Dear Santosh7019 Thank you very much taking your time to describe your recent experience with us. I agree with your observation about status of guest rooms and public areas, however I have been working to improve hotel impression, and hope to announce our plan shortly....More

          Reviewed 6 days ago

          Stayed in the hotel for the first time in a long time for a conference being held there. The rooms are very worn out, appearing to not have had a refurbishment (other than new TV and perhaps a few small items) since it opened which...More

          1  Thank CMP320
          Management response:Responded 3 days ago

          Dear CMP320 Thank you very much for taking your time to describe your recent experience. They hotel has 13 years old since opening, and I admit your observation about status of the hotel facility. I have been working to improve the aged impression and hopefully...More

          InterContinental Hanoi Westlake
          2,233 reviews
          #65 of 586 hotels in Hanoi
           
          Pan Pacific Hanoi
          1,727 reviews
          #84 of 586 hotels in Hanoi
           
          JW Marriott Hotel Hanoi
          1,360 reviews
          #37 of 586 hotels in Hanoi
           
          Hotel de l'Opera Hanoi - MGallery Collection
          1,386 reviews
          #77 of 586 hotels in Hanoi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$ 102 - US$ 280 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #25 Luxury Hotel in Hanoi
          • #31 Business Hotel in Hanoi
          • #33 Spa Hotel in Hanoi
          • #54 Romantic Hotel in Hanoi
          • #54 Family Hotel in Hanoi
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 299
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Hotels.com, Travelocity, Hotwire, Expedia, TripOnline SA, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and Priceline so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          Add Photo Photos
          Traveller (627)
          Room & Suite (358)
          Dining (76)
          Pool & Beach (42)
          Hotel & Grounds (435)
          Bathroom (40)
          Business Centre & Event Rooms (8)
          Family and Play Areas (4)
          Nearby
          Dragon Hotel
          66 reviews
          .20 km away
           
          Bac Do Hotel
          4 reviews
          .26 km away
           
          InterContinental Hanoi Westlake
          2,233 reviews
          .22 km away
           
          Wild Lotus Hotel
          38 reviews
          .36 km away
           
          Nearby Restaurants
          Maison de Tet Decor
          226 reviews
          .18 km away
          Dieu's Cuisine
          145 reviews
          .18 km away
          The Vin Steak
          93 reviews
          .14 km away
          Kobala Bar Restaurant Rooftop
          42 reviews
          .13 km away
          Nearby Attractions
          Yakushi Center
          108 reviews
          .18 km away
          Hoa Fashion
          51 reviews
          .14 km away
          Vietlesson Coffee House
          45 reviews
          .27 km away
          Ms Dzung's Massage
          24 reviews
          .28 km away
          Questions & AnswersAsk a question
          Spencer230
          What time does the club room open for breakfast?
          26 February 2017|
          Answer Show all 7 answers
          Response from Lesterino | Reviewed this property |
          Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
          1
          Vote
          simone s
          Hi Goh, Could you tell me if you have wheelchair accessible hotel rooms? If so, do these accessible rooms have a roll in shower, that is, no step into the shower area and a hand held shower?
          6 September 2016|
          Answer Show all 3 answers
          Response from Aruna G | Reviewed this property |
          Sorry we did not check as the need was not required. But we will update next time when we post. .
          2
          Votes
          Sherri R
          It says you have airport transportation, how do you arrange that?
          19 August 2016|
          Answer Show all 3 answers
          Response from goh2015 | Reviewed this property |
          You can book it online together when you make the room booking. I did not book it when I make my room reservation. However, they dropped me a follow up email when my travel date was close and enquired if I need airport... More
          0
          Votes
          Room Tips
          "A view of the lake is preferable."
          Read review
          "Book in advance as it is busy for the Sunday Brunch"
          Read review
          "I got a room with a view towards the lake, which was great."
          Read review
          "We enjoyed view over lake."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing