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Mercure Hanoi La Gare Hotel

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Traveller (346)
Room & Suite (172)
Dining (33)
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Overview
  • Excellent35%
  • Very good50%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,049)
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All reviewsquan an ngonold quarterclose to the train stationbusiness tripegg stationstandard roomrestaurant stafftour deskrooms are smallhalong baycomfortable stayfrench quartershort stayphoconvenient locationbreakfast buffetenjoyed my stay
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181 - 185 of 712 reviews
Reviewed 27 November 2016

A cut above the normal accor service for a mecure Excellent rooms, clean and comfortable Good food, breakfast excellent (both vietnamese and western), restauarnt good for a quick meal Good situation for both tourism and businessMore

Review collected in partnership with Accorhotels.com
Thank academic70
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 28 November 2016

Dear academic70, Thank you very much for your review regarding the stay at Mercure Hanoi La Gare. I am really happy to read that you enjoyed the rooms as well as the meals at our restaurant. I would like to share your feedback with our...More

Reviewed 20 November 2016

Spent four nights in Mercure hotel during my business trip. Location is actually good for both business and pleasure. Quite close Old Quarters. Size of the hotel is nice, like-at-home-feeling. Enjoyed my stay there.More

Review collected in partnership with Accorhotels.com
Thank kimmot37
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 22 November 2016

Dear kimmot37, I am glad to read your review regarding the stay with us! Thank you very much for your kind sharing. I am happy that you enjoyed a comfortable and pleasant trip and thus I would like to share your words with our team....More

Reviewed 16 November 2016

A safe comfortable and clean room. All staff from reception to waiting and domestic staff friendly, polite and helpful. Food in restaurant was excellent, extremely tasty , fresh and hot. Breakfast had a good choice. The room faced the busy road but we heard no...More

Thank Wendy L
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 18 November 2016

Dear Wendy L, I am very glad to know that you had a comfortable stay with us. I would like to share your comment with my team, from the housekeeping, to reception and restaurant members, to encourage their work performance that has been recognised by...More

Reviewed 13 November 2016

No surprise here, it's really perfect and above all the hotel offers packages that are of good value for money. I've been staying here quite an number of times and I will come back. Ask for a room soundproofed and / or on the back,...More

Thank paris-eric
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 15 November 2016

Dear paris-eric, I am very happy to hear that you enjoy your stay at Mercure Hanoi La Gare and always choose us for your trips in Hanoi. I would like to thank you very much for your feedback to us. This is a great source...More

Reviewed 9 November 2016

The hotel is close enough to the train station to hear the warning horns as the trains pass north through the city over road crossings without the sounds being too intrusive. From arrival to departure one is conscious of the well-organised, professional approach to hospitality....More

Thank Richard P
Response from MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare HotelResponded 15 November 2016

Dear Richard P, We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this...More

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Best Value Properties in Hanoi, Vietnam
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 62 - US$ 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$ 62 - US$ 117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Hanoi
#44 Business Hotel in Hanoi
#47 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (346)
Room & Suite (172)
Dining (33)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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larrystrange
23 October 2017|
AnswerShow all 4 answers
Response from nickhurley | Reviewed this property |
No Swimming Pool arrange a day trip to the amazing sights and enjoy the swim then
0
Votes
Wsea3h
1 June 2017|
AnswerShow all 6 answers
Response from MercureHanoiLaGareGM | Property representative |
The bus stop is right in front of Hanoi Railway Station, about 200 meters away from the hotel. It takes about 2 minutes walking.
0
Votes
Rabia_13
20 April 2017|
AnswerShow all 8 answers
Response from Shelly K | Reviewed this property |
The rooms we were moved to on floor 8 were more spacious than lower floors
0
Votes
Room Tips
"A bit small but very clean"
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"Only been in the 8th floor which was good."
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"please choose city view :)"
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"Lovely room. Everything you needed. Bathroom was a great size and the shower pressure was excellent..."
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