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Hanoi Graceful Hotel

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#62 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Graceful Hotel
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447 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Reviewed 2 days ago NEW

This is a lovely little hotel with the best customer service I have ever experienced. The staff was so helpful and always went out of their way to help us. The room itself was nice and clean (I would recommend the room with a balcony). The hotel is located in a great spot, which is within walking distance from all...

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Helpful?
Thank Sinead B
Reviewed 3 days ago NEWvia mobile

Really nice people working at this hotel. So helpful and friendly. The hotel itself is comfortable, nice breakfast. Lee the manager went out of his way to make my stay pleasant and the other staff were also very nice.

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Thank Goatpaste
Congleton, United Kingdom
Reviewed 1 week ago NEW

What can I say, great hotel great location, beautifully appointed clean and spacious rooms, lovely breakfast and the most amazingly helpful staff. Thanks to Lee the manager for all of his advice, recommendations and amazing excellent service, booking trips and trains for us etc. We stayed 3 nights spread over 4 days, the staff looked after our luggage while we...

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Thank belindal843
Borgarnes, Iceland
Reviewed 1 week ago

We were 4 elderly people in a group of 4 traveling for 30 days in Vietnam, Cambodia and Hong Kong in april 2017 We just bought airtickets to Vietnam and back home again and decided to plan all our tours when we came to Hanoi We were very lucky when we chose Hanoi Graceful Hotel as our homebase. After 5...

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Thank Georg H
Berwick, Australia
Reviewed 1 week ago via mobile

Only had 1 night here and travelled to sapa. Rooms were comfortable reception friendly especially the manager who bent over backwards to guide us and give us information. Offer to store luggage so we didn't have to drag it all to Sapa. The amazing part was the tired 5 of us returning after the overnight train from sapa arrived back...

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Thank Danielle F
Verona, Italy
Reviewed 2 weeks ago via mobile

We stayed at the hotel for 2 nights and we enjoyed everything: position, room clean, nice breakfast, helpful staff, good tour organization and availability to offer something more of the service included in the price. They were flexible to understand our needs and offer their help before asking. In particular Mr. Lee offered a professional service that we will not...

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Thank Nicolagmail
Reviewed 3 weeks ago via mobile

My girlfriend and I stayed here on the Hanoi leg of our Vietnam trip. All the staff are incredibly helpful and friendly but special credit goes to Lee Nguyen who really looked after us. The rooms could do with a bit of an update but I'm personally prepared to compromise for the service. We had a couple of days with...

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Thank Andrew D
Wellington, New Zealand
Reviewed 3 weeks ago

I liked these guys they would go out off their way too look after me, even after I arrived a day late due too being high jacked at the airport by con men and dumped at the wrong hotel. The breakfast was enjoyable and the room I got was nice and comfortable, but it was the staff that went out...

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1Thank onitada
Castro Valley, California
Reviewed 4 weeks ago

Hanoi Graceful is a service-oriented hotel in a great Old Quarter location. They architecture is in the old colonial style, with spacious rooms and high ceilings. These were the highlights: + Impecable service + Great staff (very helpful and accommodating) + Large, clean rooms - some with private balconies and views + Outstanding buffet breakfast included in your stay +...

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Thank pr7169
Thessaloniki, Greece
Reviewed 4 weeks ago via mobile

Really a place to stay. The stuff was extremely helpful and friendly. The hotel rooms was really clean and comfortable. Nice breakfast. Very good location. Perfect for staying in hanoi. I wish i could give more than 5 stars.

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1Thank timos z

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting

Additional Information about Hanoi Graceful Hotel

Address: 21 Hang Phen Street, Hang Bo Ward, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Hanoi Amazing hotel)
Region: Vietnam > Hanoi
Price Range: ₹ 1,491 - ₹ 10,826 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Graceful Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hanoi Amazing Hotel Hotel Hanoi
Hotel Style:
#23 Romantic Hotel in Hanoi
#43 Business Hotel in Hanoi
#58 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Graceful Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony.”
816sineadb, 23 Apr 2017 | Read review
“Choose a room with a balcony”
belindal843, 18 Apr 2017 | Read review
“We asked for a room with balcony”
georgh679, 17 Apr 2017 | Read review
“The larger, upper-level rooms with balconies are worth the extra money.”
  • View from 7th floor balcony room
  • King balcony room
pr7169, 28 Mar 2017 | Read review
“room on the front with balcony”
513rosh, 20 Mar 2017 | Read review
5 of 5