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16 Hang Da Street Hoan Kiem District, Hanoi 100000 Vietnam
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (296)
Dining (244)

About

#9 of 1,327 hotels in Hanoi
Location
Cleanliness
Service
Value
The heart of Hanoi Old Quarter - the most hustle and bustle city, JM Marvel Hotel Hanoi shines as sparkling diamond by professional style and excellent service. As a heaven of relaxation, JM Marvel will definitely bring you the best time ever. Timeless yet contemporary, classic yet cutting-edge, the elegant mixture of luxury and comfort makes JM Marvel become the most outstanding four star hotel that catches the eyes of any traveller. This brand new building is established in February 2018 with 45 rooms & suites which are designed with delicate, romantic style and well-equipped facilities. Many rooms with Large Window, City View, or Balcony will bring customers enjoyable and pleasant staying. Central View Restaurant, Rooftop Bar & Coffee and JM Marvel Spa are the strong points of our hotel. Customers not only enjoy delicious meals and amazing wine glasses, but also panorama city view of Hanoi.
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Property amenities
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle tours
Walking tours
Babysitting
Airport transportation
Spa
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Special diet menus
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, Vietnamese
1185Reviews5Q+A100Room tips
Traveller rating
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howie_jr wrote a review 21 Sep
1 contribution
This was a very relaxing and comfortable spa experience. The staff were competent and kind. They asked how I felt through the whole experience to make sure I was as comfortable. I give this place, the staff, and the experience 5 stars without question.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Luke G wrote a review 21 Sep
1 contribution
Excellent location in old quarter and incredibly friendly staff. Was able to walk to many good cafes and restaurants from the hotel. The staff were very knowledgeable and spoke good English. Would stay here again if I come back to Hanoi.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brandon B wrote a review 21 Sep
13 contributions
I can’t really say enough about this hotel. The staff went VERY above and beyond in assisting me with any needs I had. One even went as far as to accompany me to the post office to ship a package back home overseas to make sure it went smoothly. I mean who offers to do that? They initially offered to do it after their shift but I insisted we go during. I am usually skeptical when a hotel offers to help you book an excursion, but I could not have asked for a better Ha Long Bay trip. She listened to what I wanted out of the cruise then recommended what turned out to be the perfect fit for me. I could go on and on about how great this hotel is (didn’t even mention the amazing breakfast), but it would take me all day. Just trust me, it’s wonderful.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ayelet F wrote a review 20 Sep
4 contributions
Clean facilities and in a great location. The staff is very nice and eager to help (they helped us arrange travel services to other cities.. Breakfast is great. We also did the massage in the hotel and it is very recommended. Fairly priced.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sam wrote a review 20 Sep
2 contributions
JM was a great find for us during our stay in Hanoi. The hotel is well maintained with a very professional and friendly staff. We indulged and treated ourselves to a massage as well which was also very enjoyable. The facilities were clean and it was reasonably priced. Breakfast buffet was also nice with an a la carte breakfast menu. I have to note that the coffee was excellent (first time drinking Vietnamese coffee). Overall a positive experience and as anticipated. Recommend.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabriella wrote a review 7 Sep
1 contribution
Best service from the staff at front desk conter & the restaurant. They decorated our room & presented a nice breakfast table for us the next morning. Touched by their gesture. Would highly recommend this hotel. Thank you Ms Ha & Ms Amelia (hope i got your names correct) for everything. Appreciate it. 😊
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lenore L wrote a review 2 Sep
New York City, New York80 contributions45 helpful votes
WOW. Amazing. Sublime. Perfect. A true five-star hotel. This little gem in the middle of Old Quarters is staffed by some of the most amazing people I met in Hanoi. From the moment I contacted them through email on their website to the moment I left in their car service waving goodbye to Oliver, who manages the front desk, and his line of attendants on the front walk, my every need was anticipated and taken care of even before I knew I had one. When I arrived late at night, the porters whisked away my luggage from the back of my taxi before I even got out of the car. Then Mr. He at the front desk had a snack and cooling towel ready for me while he processed my check-in. The next morning, the breakfast buffet run by Huen (I’m sorry I’m probably blotching the spelling of your beautiful name), was delicious and amazing. He made sure that I knew I could have eggs and French toast made to order. So I did, I ordered two eggs sunny-side up. The staff behind the counter greeted me too, and as did the chef — my eggs came out with “Happy Day, Ms Look” written on my plate. No better way to start my day than that! When I asked Huen about taking a cooking class, he immediately offered to help, and directed me to Oliver at the front desk. By the time I finished breakfast and went downstairs to meet Oliver, he had already called the cooking school and found an available spot for me. Apron Up was only about a 20-minute walk from the hotel, and I headed over and spent one of my happiest days in Hanoi with them, shopping for fresh ingredients at a street market and cooking with a wonderful chef. (I’ll write a separate review for Apron Up.) At the end of my happy cooking day, I brought back my delicious creations to share with Oliver, and by the end of that evening, he and his colleague, Miss Ha, had written me “reviews” of my cooking as thank you notes. “Best nem[sic] I have ever eaten!” And “Very well balanced taste….You cook good like a Vietnamese!” That’s the best praise ever! So I went back to cooking school for a second day, and made them more goodies! Appreciation is always inspiring! As I was leaving the hotel to run an afternoon errand on my second day, a beautiful woman (I’m sorry I didn’t ask for your name) came running out after me and asked if I wouldn’t stop and have a refreshing drink first (I really should have listened to her). Seeing that I was determined to march right back into the heat, she produced a cooling towel for me to take with me. It turned out to be the best thing I had all afternoon. Thank you, I will not forget your kindness. Though I had already checked out, by the time I returned from my errand, the staff was ready with towels and supplies for me to shower before heading to the airport. What a bonus! Thank you!!! So that’s how it went for me at this super elegant hotel staffed by the most caring, kind and beautiful souls. Their level of service is unmatched anywhere, and it comes without any of the snobbishness and pretentiousness that so often accompanies “elegance” but in fact, diminishes it. I left JM Marvel inspired to be more kind, helpful, and generous to strangers, just as they were to me. Thank you, Huen, Oliver, Miss Ha, Mr He, Beautiful Lady, Miss Josie who answered my emails, the breakfast chef and prep cooks, the maids who kept my room immaculate, and the wonderful guys who opened the doors and handled my luggage so that I never had to. Cảm ơn bạn rất nhiều! 🙏
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: The best hotel experience I’ve ever had, hands down. Attentive, extremely well-trained staff that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Korak wrote a review Aug 2022
Tokyo, Japan7 contributions2 helpful votes
Superb service at this hotel, excellent rooms and sumptuous breakfast. Special thanks to Ms Anna for upgrading our rooms and also arranging a great Ha Long Bay cruise. Highly recommended. Must visit when in Hanoi.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tina H wrote a review Aug 2022
2 contributions1 helpful vote
This was the first hotel I stayed at in Hanoi! Anna was super sweet and helpful when it came to check in and recommendations. The room was clean, breakfast was amazing, and staff was very pleasant. It’s close to a lot of restaurants, shops, etc. Very convenient location. I would definitely come stay here again!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joao Teixeira wrote a review Aug 2022
1 contribution1 helpful vote
I booked one week on JM Marvel for a family of four and we were not disappointed. From the warm reception by Ha and Eric, to the constant attention with us end to end, the staying was really joyful. Anna and Erica were very supportive on helping book day trips to Ha Long Bay and Nimh Binh as well as food tour. The bedrooms are cozy and nice, spacious enough, and the hotel is located in a not so busy street and close to major attractions. Breakfast offered plenty options, from international to local foods. Chef Tui prepared delicious meals to order. I'd definitely recommend and stay there again.
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: If you like people watching, choose a room with a balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$58 - $86 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
45
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Frequently Asked Questions about JM Marvel Hotel & Spa
Which popular attractions are close to JM Marvel Hotel & Spa?
Nearby attractions include Authentic Bat Trang (0.3 km), Tired City Bao Khanh (0.4 km), and MasterTan (0.3 km).
What are some of the property amenities at JM Marvel Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at JM Marvel Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JM Marvel Hotel & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to JM Marvel Hotel & Spa?
Conveniently located restaurants include Hong Hoai's Restaurant, Rice Bistro, and Red Bean Ma May.
Are there opportunities to exercise at JM Marvel Hotel & Spa?
Yes, guests have access to a sauna during their stay.
Does JM Marvel Hotel & Spa have an airport shuttle?
Yes, JM Marvel Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does JM Marvel Hotel & Spa have airport transportation?
Yes, JM Marvel Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is JM Marvel Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Hanoi.
Are any cleaning services offered at JM Marvel Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at JM Marvel Hotel & Spa?
The staff speaks multiple languages, including English and Vietnamese.