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Royal St Hanoi Hotel

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Traveller (5)
Room & Suite (97)
Traveller (5)
Room & Suite (97)
Dining (9)
Overview
  • Excellent25%
  • Very good0%
  • Average50%
  • Poor0%
  • Terrible25%
  • 3 weeks ago
    “Airport pick up not free”
  • 22 Jan 2018
    “Upset experience”
112 Nguyen Khanh Toan, Cau Giay District, Hanoi 100000 Vietnam See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
Reviews (4)
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LanguageEnglish
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Reviewed 3 weeks ago via mobile

They do not offer airport pick-up. I tried to arrange airport pick-up with the hotel 3 times. When I arrived at the airport I called and they sent a private car. I wasn't happy to be asked to pay 250,000 VND. That's one third of...More

Thank CraigF990
Reviewed 22 January 2018 via mobile

We had a bad and uncomfortable experience at this hotel. we have booked a room on agoda and it's confirmed through email already. We arrive to the hotel at 8pm. Unfortunately, the receptionist of the hotel says there is no more room available even they...More

1  Thank TravelLover010203
Reviewed 2 January 2018 via mobile

Stayed in January 2018 visiting family. Excellent service and very welcoming staff. Good communication and friendly service from all staff. Location has many restaurants and cafe offerings. Great value. The price and what you pay for a room will be better than the old town...More

3  Thank Joseph D
Response from Royal St H, Người quản lý at Royal St Hanoi HotelResponded 7 February 2018

Dear Sir Our guests are our for most importance. We aim for highest standards in customer service and making sure our guest have a pleasant time staying with us. We are always at your service. We hope to be at your service in your most...More

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About
Description
A business hotel close to Lotte Center Hanoi Tower. Royal ST Hanoi Hotel is located in Hanoi’s west business district near to Lotte Center Hanoi that grants guests easy access to the major sites in the More city. Royal ST Hanoi Hotel is proud to provide professional yet relaxed atmosphere to guarantee a flawless and rewarding experience. Each of hotel rooms and suites of our business hotel has been tho Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Dry Cleaning
Laundry Service
Minibar
Non-Smoking Hotel
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
56
Price range
US$ 37 - US$ 134 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
56
Price range
US$ 37 - US$ 134 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (5)
Room & Suite (97)
Dining (9)
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