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Hanoi Hotel

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117 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Las Vegas, Nevada
Reviewed 31 October 2016

The hotel is Very nice, Excellent Customer Service. Friendly Staff. Free Wifi Internet. The hotel has Very good Dance bar. Also there is a Casino inside the Hotel. Casino is for foreigners only. Free food and snacks. They have excellent room amenities start from Tooth brush/paste. Best Service for the price.

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Helpful?
1Thank Alaguraja
HanoiHotel2016, Giám đốc quan hệ khách hàng at Hanoi Hotel, responded to this review

Dear Mr.Alaguraja, Thank you for sharing your experience with us at Hanoi Hotel. It’s a great pleasure to hear that you have had a lovely stay with us. And it is always pleasing to know that our staff engaged with you in a warm, courteous and efficient way, which we hope to create some happy memories of your visit. We...

Australia
Reviewed 9 January 2016

Good location because it's just 30mins from the airport and only a few minutes drive to places of interest. A lot of cafes, 24/7 convenience store, hair saloon and some shopping are all within walking distance from the hotel. The food in the hotel is very good and they have restaurants and cafe that open 24 hours. Breakfast comprise of...

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Helpful?
Thank BurungKakak
HanoiHotel2016, Public Relations Manager at Hanoi Hotel, responded to this review

Dear Mr. BurungKaKak, Thank you for choosing Hanoi Hotel for your stay! We cannot express how happy we are with your comments, it is wonderful to know you found such comfort and great service at our hotel. I will share your comments to our staffs, and I sure that your feedback will be a great motivation for all of our...

Rishikesh, India
Reviewed 31 December 2015 via mobile

A very good hotel according to the rates they offer. They have 2-3 restaurants and all are pretty good. They have a nice location and all the markets and shops are near to it. The room service is pretty fast and the staff is very polite too. Everyone at the welcome desk talks very politely too. They also have a...

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1Thank kumaravitandon1229
Reviewed 21 December 2015

Spacious room, with good amenities. Room service responded fast and helpful. There is a 24 hour food court at the ground floor. Great Chinese food and you may go when ever you are hungry. Very reasonable pricing for hotel to airport transport. You do not need to catch any other taxi which will probably cost you a little bit more....

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Thank ChunJia S
Reviewed 27 November 2015 via mobile

Room - comfortable, clean, big and quiet Staff - Friendly and polite. Make you feel welcome at all time Breakfast - could be better Location - good location The hotel lobby and the lounge areas filled with cigarettes smoke. Definitely not a place you would like to stay around because your hair and clothing will have terrible smell sticking with...

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Thank Flora T
Llanelli
Reviewed 18 October 2015 via mobile

Don't book this place. It's dated. Poor location (not located in old town area). Not worth the money. Overpriced. You can get a better hotel for this price in a better area. Really depressing inside. Staff were very friendly and helpful though. Breakfast was great. Probably the only good point. It's definitely not a 4 star hotel!

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2Thank kingioan
Maple Ridge, Canada
Reviewed 18 October 2015

Checked in and was given a room upgrade for free. Hotel is clean and the breakfast buffet is good. Reasonable and you are treated well. Would avoid the night club, as a woman travelling alone, it is not a place to go and dance, there are several woman up there to entertain out of town men.

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1Thank loretta c
San Diego, California
Reviewed 13 July 2015

Came here on a 2 week long business trip previously and heard from my counterparts that this was a hotel to go for and I'm thoroughly pleased with everything. Highlights of my stay here: -Many R&R options: Slot centre, massage, night club, tennis, etc! -Food: Genuine cantonese cuisine at Golden Dragon Restaurant that even locals come streaming in for it!...

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2Thank Eric H
Hanoi, Vietnam
Reviewed 13 July 2015

Stayed here for a week. The staff were really helpful and warm, especially the restaurant staff and housekeepers. Although some of them speak limited English, they try very hard to serve their guests well. The hotel's location is pretty good, right next to a lake and also not far from the famous tourist area Old Quarter. I stayed in the...

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Thank Prickerie
Jakarta, Indonesia
Reviewed 6 July 2015

I felt very welcomed when I was greeted by the warm smiles of the receptionists and bellboys when i entered the hotel. The hotel has a few food options, Dynasty Restaurant, Golden Dragon and Food Centre. I had dimsum buffet at the Golden Dragon restaurant and it was so worth it. There were so many options to choose from and...

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Helpful?
Thank 99Puddings

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hanoi Hotel is one of the finest hotels in Hanoi. It distinguishes itself from others because of its exclusive facilities that no other hotels can provide. This all-in-one hotel includes one of the top night clubs, the finest Chinese cuisine, and of course the best e-gaming center in Hanoi. Winners Club Slot Centre is one of Vietnam’s few electronic gaming venues with more than 50 slot machines, Blackjack, Baccarat, Roulette games, and Hanoi’s first and currently only poker table. If you are feeling lucky, undoubtedly a jackpot or winning hand awaits you. ... more   less 

Additional Information about Hanoi Hotel

Address: D8 Giang Vo St, Ba Dinh Dist., Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 4,152 - ₹ 7,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Hotel 4*
Number of rooms: 218
Reservation Options:
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Hotel Style:
#3 Casino Hotel in Hanoi
#60 Luxury Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Hanoi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a suite, you actually get a huge king size bed, living room, a bathroom and an additional toilet accessible from the lounge.”
 of 5 bubbles BurungKakak, 9 Jan 2016 | Read review
“you may choose on smoking and non smoking rooms.”
 of 5 bubbles chunjias, 20 Dec 2015 | Read review
“Have a chat with their friendly staff anytime!”
 of 5 bubbles W6587ZBerich, 13 Jul 2015 | Read review
“lake wing have newer rooms. Rooms are very cosy. higher floors are quieter.”
 of 5 bubbles 99Puddings, 6 Jul 2015 | Read review
“Book rooms in the Lake wing, the slight premium is definitely worth the view”
 of 5 bubbles loks225, 15 Jun 2015 | Read review
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