A fabulous boutique hotel nestled away in the popular old quarter. Close to an abundance of restaurants and shops. The breakfast is excellent with lots of variety. Our room is just perfect. We are facing the street but the noise doesn’t disturb you. The staff are so friendly and helpful. I have to give a shout out to the lovely customer relations lady Jenny. She has gone out of her way to make our stay memorable. If I came back to Hanoi I would definitely come back to this hotel. Highly recommend :-)
The hotel's location is excellent, easily accessible from the airport, within the Old District but not too close to all the noise. Walking distance from every good places to visit. Lots of good shops and restaurants around. It is surprisingly affordable with good amenities and the staff are extra helpful and courteous. Rooms are clean. The breakfast is superb. It is on the penthouse level, good view of the city from above. Highly recommended. It will be my hotel of choice when I come back to Hanoi.
There was airport pick up and drop off available through the hotel. $20 US one way. I don’t know if there is cheaper. But for us, that is a steal, getting an AC car all to yourself direct to the Hotel. The Room - Soft mattress. Softer pillows. Clean and spacious. Water complimentary. Clean washroom and bath. Towels replaced daily. The Breakfast and SkyBar - GET THE BREAKFAST INCLUDED! It is so worth it. The Skybar has a beautiful view of the city. The Staff - These guys are amazing. Jenny, Jimmy, Jolie, Anna and Hao at the front desk. So helpful and such nice people. They have so many suggestions and tips. Listen to them. They will only steer you to a good spot. Jenny hooked us up with a day cruise to Ha Long Bay. Literally last minute. The staff at the sky bar and breakfast were really great as well, I just didn’t get their names. Thanks guys for making our first days in Vietnam so memorable.…
Staff were friendly and accomodating, room booked was the ‘cozy superior’, which was well presented, clean, and spacious for the two of us. Would recommend and stay again! Although there was construction going on next door, staff offered discount vouchers for the restaurant and sky bar - which were a nice gesture! Thanks again!!
Very much appreciate the friendly, helpful and courteous staff. The room was cleaned and cozy ... well, I booked a cozy room after all 😃. My sister and I also enjoyed the complimentary breakfast; I think the hotel offer a reasonable variety of breakfast options. Overall, we had a very good experience with La Nueva Boutique Hotel. Will definitely recommend to family, friends and colleagues !
Location of the hotel was excellent as there are many restaurants, cafe, spa and shopping within the 5-10 mins walking distance. Room was very comfortable and I super love the shower (no problem with water flow, hot water available immediately upon turning on tap). Breakfast was good, not the widest variety of choices, but you need to go for the pho. The coffee is very good too if you love coffee. Lastly, superb staff they have, going above and beyond to make our stay good. Do note that there is a demolition (almost completed) and construction going on next door and it can be a problem to those who stay in the room whole day but it didn't cause us much problem as we were out whole day. If I do come back to Hanoi, I will definitely stay at La Nueva again.
Loved this little hotel at the centre of the old town. Location isis perfect for exploring Hanoi. The staff are very friendly and welcoming and the rooms very clean and tidy. Great views from the roof top bar across the city and very reasonably priced. Breakfast was varied and pleasant. My only tiny compliant is that the hotel next door is currently being knocked down and rebuilt so we had lots of hammering and loud noises. But once the work is done I’d recommend this little gem all day everyday.
The hotel itself was excellent (specially due to its location) but the staff was even better. They gave us good recommendations regarding where to have lunch or have a cup of coffee or tea. They were really nice with us in general. Breakfast was really good as well, with plenty of options. To sum up, a place 100% recommendable.
We stayed in the Junior suite and loved it. The breakfast was excellent and staff were super helpful. The location was perfect for walking around Hanoi, with many attractions and restaurants just a short walk away.
Location is very central and the staff attitude is great. The breakfast is sumptuous and all amenities is adequately provided. Thought lightings in the room require some upgrading, the staff acted quickly to resolve a blackout situation in our room in the middle of the night. We recommend to consider this hotel as they have very hospital staff who is always delightful to help you with your issues.