We stayed two time 1 night at this hotel. We booked a room with no windows but they where happy to help us to a bigger room with a small balcony. That is a very nice big room. We had 1 night in room 502 and 1 night in 402. We noticed that a room higher in the building is more quite.
We have had a very nice time at this hotel! The room was quite well organized , very clean and with a view from the window. Staff has been very helpful..and friendly ( they helped us finding an art place outside the city , etc). Breakfasts was also nice. Overall, I enjoyed very much my visit in Hanoi while staying st this hotel! I highly recommend!
Best hotel near the lake also very nice and cooperative staff with good breakfast also very easy to reach everywhere because it’s in the main hub of Hanoi city....this place is full of great vibes....rooms are very neat and clean ....ample of space ...everything is perfect in this hotel
Ann from Hanoi Package Travel recommended this hotel for a few nights after our visit to Sapa (also arranged by Ann). The room was spacious, clean and very comfortable with a nice balcony overlooking the street below which was closed to traffic over weekends. Breakfast was at the Family Restaurant just a few steps down the street and it was very tasty with western and Vietnamese options. Very good value for money and only 1 block away from Hoan Kiem lake.
The reception staff is really friendly. This is a very spacious hotel room with a balcony overlooking the city. Beautiful big room with comfortable king size bed. Ann from Hanoi Package Travel booked us this beautiful hotel. She also manage to book us in a family suite for our 2 night stay. This was real good value for the money.
Family Holiday Hotel is located in the city and is a budget hotel so it's priced reasonably. It has an elevator and there are six floors only. Breakfast is free. Near it is Family Hanoi Hotel (sister company) for backpackers. At the end of the street is Goofoo, where you could enjoy different flavors of gelato. For shoppers, the weekend night market located in the Old Quarter district, is only 400 meters away. Hoan Kiem Lake or Sword Lake (symbol of Hanoi's culture & history) is only 350m away. Hang Da Market, the place where you could buy pairs of shoes (imitations) is near too. The only thing they can improve is the free breakfast. It is buffet but the moment food in the serving dish is finished, they don't refill. It
This accommodation is great if you want to be in the old quarter and have easy access to everything. The staff are very friendly and helpful. Our room was adequate for what we needed and in our Budget if under $75 SGD for 2 adults and2 children. The breakfast is very good too. Good range of local and western. Great for laundry, $2USD per kilo. The street is perfect for eating at night with great variation. Spa Hanoi Beauty and Relax is very good across the road. Many spa places to choose from. They have 2 hotels, we stayed 4 nights in one, went to Sapa then rebooked for2 nights after. Great street atmosphere!!
We lived in this hotel for 3 days. The hotel was very good and service is perfect. The location was just a min walk from Hanai square and all good restaurants around. Its very close to BurgerKing, KFC and Domino's pizza. A perfect place to live after tiring trips in Vietnam. I was given the room with a balcony. This had end to end glass on one wall and was very spacious. It had a lift facility for upper floors. The lady (I dont remember her name) at reception was very polite and helpful. She was one stop service for everything. I could get forex, She arranged for tours for us. We were given good choices of various tours. The luxury trips to the same destination were around 20% costly, but were worth it. The specific buses were luxury a/c mini buses. They took us to a bunglow for lunch and in the evening had a 1 hr swimming pool access. They arranged a airport drop as well at half the taxi fare. They took a booking in the morning. The car got delayed, but the reception lady instantly arranged an luxury van to keep up the promise. The members of the hotel are striving and working very hard to give a good experience to the tourists.…
The hotel we stay so far is clean. The staff is nice, good manner & helpfull. We will come back again. The staff : Mr Edward is very nice and he can communicate very well in English. This is a credit to us.
We stayed at this lovely hotel, everything was amazing, specially Eduard from the reception he took care of us for everything with a smile and a lot of patience. Good value for the money, and we definitely will come back again to this amazing family hotel!