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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
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2,800 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Elegance Ruby
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Showing 2,563: English reviews
uk
Reviewed 26 September 2013

We stayed here one night after having to book a last minute room after Typhoon Usagi. We were previously at the sister hotel - Essence Hanoi. This place is not quite as good but still excellent. Only slight qualm was staff recommending the street food place over the road. Turned out it was a tourist trap - almost three times...

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Helpful?
Thank indogeorg
Hanoielegancehotel, General Manager at Hanoi Elegance Ruby, responded to this review

Dear Readers, It is interesting that we had chance to welcome you at both of our hotels, the Essence and Hanoi Elegance Ruby. We are delightful that you enjoyed your both occasions with us. The hotel management has set out a steady target to provide the most enjoyable and comfortable stay whenever a guest stays with us. And, we are...

Wangaratta, Australia
Reviewed 23 September 2013

What an amazing place to stay, the rooms aren't big but the soft comfy bed, the super friendly staff the big hot breakfast, the location makes up for it. The guys and girls go out of their way to make sure your stay is memorable. Thanks everyone

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Helpful?
Thank Patricia A
Aarhus, Denmark
Reviewed 22 September 2013

Stay & Location: Stayed for two nights. The hotel is located at a very narrow, but quiet street in the old town district. Most of the main sights in Hanoi are within one to two kilometer from the hotel. Facility & Amenities: The hotel is a very basic hotel and doesn't really offer any amenities. At least we were not...

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Helpful?
1Thank casperdenmark
Wangaratta, Victoria, Australia
Reviewed 22 September 2013

Staff so friendly & English speaking. Excellent service & overall fantastic hospitality!! All the staff were there to please their guests & made you feel at ease with the friendly environment & beautiful ambience. The buffet breakfast was excellent & I too would recommend the french toast!!! Yes, from the time we arrived until the time we left, the staff...

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Thank Chris B
South London
Reviewed 17 September 2013

Stayed 2 nights in this boutique hotel in the middle of the old district of Hanoi. It's tucked down the side alley/street, but smack bang in the middle of a street market every morning, which if you're after a taste of everyday Vietnam you couldn't ask for more. Staff are exceptional. Friendly, attentive to your every need without being intrusive....

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Thank Grizz76
UK
Reviewed 14 September 2013

Great location, excellent rooms, scrummy breakfast and really helpful staff! They organised a trip to Halong Bay for us, sorted our overnight train tickets when travelling onwards, and generally gave us tips and advice on what to do. They even let us use a spare room after we'd already checked out and were just passing through, so we could freshen...

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1Thank LianeUk
ct
Reviewed 14 September 2013

We stayed here for two nights. We then went to Halong Bay for one night, before returning for another two nights. The staff were exceptional - there was nothing that they could not and did not do for us, from providing THE most luxurious accommodation and breakfasts, to arranging tours and our final shuttle to the airport. We arrived in...

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1Thank Monty P
London
Reviewed 13 September 2013

Really enjoyed our stay here in December 2012. We were here two night (with a break in between for a 2 night trip to Ha Long Bay. Really nice welcome, lovely breakfast and truly helpful throughout the hotel. We took their standard twin room, which was compact but perfectly formed, and had everything we needed. We arranged through the hotel...

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Thank Paula_FLondon
Reviewed 12 September 2013

We are from Nz. Oh yeh we booked online and they didnt tell us you needed visas to get into Vietnam so we had to stop in hong kong to sort it out as they wouldnt allow us on connecting plane. We got visas online which also require you to attach specific sized passport photos. so enough of this. We...

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1Thank Nicola P
Pretoria, South Africa
Reviewed 12 September 2013

I spent two nights at this lovely hotel on a short trip to Hanoi. Everything was just perfect: the room, the breakfast, the location, the amenities, the price: everything. But I really felt that the staff cared about their customers. When I walked in with my big suitcase, someone quickly came to help me. I was then offered a complimentary...

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Helpful?
Thank Guizzi123

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: ₹ 3,140 - ₹ 7,168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've stayed on a lot of floors and all have been surprisingly quiet.”
 of 5 bubbles lightninglizzie, 16 Jan 2017 | Read review
“The receptionist is your own personal concierge. You can ask them to order food for you from other restaurants. Don't forget to tip them!”
 of 5 bubbles DongN, 8 Jan 2017 | Read review
“All the rooms are very quiet.”
 of 5 bubbles mjaylaz, 5 Jan 2017 | Read review
“Book a Junior suite for 2 or Family room for a family up to 5.”
 of 5 bubbles Catherine_Rumberg, 2 Jan 2017 | Read review
“for quiet try to get a room on a high floor (we were on 7th and it was great)”
 of 5 bubbles 865bryceh, 28 Dec 2016 | Read review
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