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La Storia Ruby Hotel

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Traveller (183)
Room & Suite (192)
Dining (22)
Overview
  • Excellent96%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (398)
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Traveller rating
263
14
2
0
0
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263
14
2
0
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All reviewsold quarteramazing boutique hotelfamily suitehalong bayus feel at homeside streetsecond homeour entire staystay there againamazing staffbanana pancakeswalking distance to everythinglaundry donehotel staffwelcome drinkchoose this hotelfantastic stay
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1 - 5 of 279 reviews
Reviewed 2 days ago via mobile

This hotel was our very favourite place to stay during our two weeks in Vietnam. The staff went above and beyond all level of customer service. They were so amazing and treated our two girls with lovely attentiveness. The rooms were spacious and clean and...More

1  Thank Shereebee75
Reviewed 4 days ago via mobile

La Storia Ruby was perfect for our stay in Hanoi. It was clean with a really good location. But most importantly, the staff were so so helpful. We were greeted with fresh juices and fruit upon arrival at 6am, and even then, the staff sat...More

2  Thank Naomi R
Reviewed 4 days ago via mobile

We had a great stay at the ruby hotel - very welcoming and friendly staff. Helped us out with everything. The rooms were also comfortable and very clean. We would always go back! Nice breakfast buffet as well.

1  Thank Swisstraveler27
Reviewed 4 days ago via mobile

From the beginning the service that they provide was excellent. All the staff was very polite and extremely nice. They actually surprise us with a little present because they heard that it was our anniversary so when we get to our room they have a...More

2  Thank Ma G
Reviewed 1 week ago via mobile

We had the greatest service experience. The Hotel is clean with huge modern rooms, but what really outstands is the staff service effort! Isabella and Jackie were really special. If you want someone to guide you and help while you visit Hanoi don’t doubt in...More

1  Thank Alfonso H
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About
Description
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ...More Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (183)
Room & Suite (192)
Dining (22)
Questions & Answers
Ask a question
squeakysqueaky
15 January 2018|
AnswerShow all 4 answers
Response from marisahervas | Reviewed this property |
If you stay in La Storia they will arrange pick up and drop off with the hotel package.
0
Votes
Emma B
8 January 2018|
AnswerShow all 4 answers
Response from Simon L | Reviewed this property |
Yes. We landed around 1am as well and arranged the airport transfer through the hotel ($20). Best option since it was very late. There is staff at the front desk 24/7 so someone will greet you and check you in. Have fun!
2
Votes
Emma B
8 January 2018|
AnswerShow all 2 answers
Response from ALEDW | Reviewed this property |
They have a night manager on duty.
0
Votes
Room Tips
"some rooms have windows while some rooms dont."
Read review
"We had a Junior Suite on the 8th floor and found it to be very quiet and comfortable."
Read review
"there are different sizes of rooms depending on the price"
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"I was on the 6th floor and had no road noise."
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