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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,852 Reviews from our TripAdvisor Community

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Showing 2,615: English reviews
Reviewed yesterday NEW

The staff was incredible from the moment we walked in. They gave us great recommendations around the area. The rooms were also spacious with lovely touches. Would recommend this hotel to anyone staying in Hanoi!

Thank Kyrsten G
San Francisco, California
Reviewed yesterday NEW

This boutique Hotel is probably the best I visited. From the minute we entered, to the moment the taxi started driving away we got exceptional service. The team was constantly available and listening to our needs. Great location and rooms and even a bottle of wine as a welcome gift!

Thank funkycrash
Dallas, Texas
Reviewed yesterday NEWvia mobile

So glad I listened to the other reviewers here - this place is fabulous!! Great location, nicely appointed rooms, lovely touches, like fresh fruit and fresh juice/wet towel upon arrival, but the real standout, is the staff - extremely friendly and helpful...they are the epitome of hospitality! Would come back in a heartbeat...

1Thank headfortheclouds
Reviewed yesterday NEW

The minute I entered the hotel I was treated like a VIP. Every member of the staff from the cooks to the reception staff and doormen showered myself and other guests with beautiful hospitality. The room was perfect with complimentary fruit and water as well as a clean and comfortable bed. Breakfast was tasty and quick and to my surprise...

2Thank garrys73
Reviewed 2 days ago NEW

This is a wonderful bontique hotel located in the old quarter of Hanoi. The room was well appointed and comfortable. The staff were eager to please and were extremely helpful. The breakfast menu was varied and the food was nicely prepared. I would highly recommend this hotel. A wonderful find.

2Thank peknyc
Reviewed 3 days ago NEWvia mobile

This was hands down the best hospitality experience we have ever had! The staff and team are genuinely invested in making sure that your stay in Hanoi is a comfortable and awesome one. A big, shout out to Alex, Molly, Tony, Wendy, Neo, Michael and all the other friendly and helpful people working there. You guys really made our first...

5Thank wonderdru
Toronto, Canada
Reviewed 5 days ago NEW

If we could give a 6/5 star rating, we would! I would recommend staying at Ruby Elegance hotel to EVERYONE staying in Hanoi. The service that my family received was probably the best hotel service that we have EVER had anywhere we have travelled (including 5 star Caribbean resorts). Every single staff member is so friendly, welcoming, and considerate. I...

7Thank Randy D
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 days ago NEWvia mobile

You won't find better! We stayed for 2 nights at the elegance ruby. The hotel is a little gem located in the heart of the old town. The rooms are beautiful, very good breakfast cooked to order. Great street food recommended by the hotel, right outside the door. The staff are amazing, they can't do enough for you. Helped with...

1Thank A TripAdvisor Member
Rodez, France
Reviewed 1 week ago

We very much enjoyed our stay at Elegance Ruby Hotel, specially the service, all the staff was really nice and attentive, and the breakfast which was exceptional: tasty and sufficient food . All this made our stay really enjoyable and I hope we will visit again soon.

3Thank Guy B
Reviewed 1 week ago

We were really well looked after, staff are friendly and helpful. Rooms are quiet and well designed. Breakfast was a highlight. The information provided on arrival on local activities and Hanoi street food was useful. Hope to return!

2Thank Brian C

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: ₹ 2,890 - ₹ 6,855 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#6 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
12 questions
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See all questions (12)

Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for special requests, staff will try their best to accommodate”
 of 5 bubbles randyd2013, 16 Feb 2017 | Read review
“Room away from street would be better.”
 of 5 bubbles Sanded, 2 Feb 2017 | Read review
“Contact them for any needs.”
 of 5 bubbles kc449, 1 Feb 2017 | Read review
“Tell them all about your plans for your trip and they will make your trip even better!”
 of 5 bubbles 461celestem, 28 Jan 2017 | Read review
“Get a room in the back. The alley has a lot of scooter traffic with horns blaring.”
 of 5 bubbles beachguy341, 26 Jan 2017 | Read review
5 of 5