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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
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2,808 Reviews from our TripAdvisor Community

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Showing 2,571: English reviews
Reviewed 2 days ago NEWvia mobile

Had a wonderful time staying here clean spacious rooms absolutely clean bathrooms and great views the staff is helpful and friendly . Ready to help at all times . The breakfast spread is good too can't ask for more

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Helpful?
1Thank walkersky66
Gloucester
Reviewed 2 days ago NEW

This is a fantastic hotel in the old quarter, about 10 minutes walk to Hoan Kiem Lake. The staff are truly amazing, the most caring and friendly people, and we had the best service here throughout our time in SE Asia. We stayed here on a few separate occasions after going to Halong Bay and SaPa, and it was a...

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Thank Glosdude R
London, United Kingdom
Reviewed 2 days ago NEW

I stayed at the Hanoi Elegance Ruby in January and the service that I experienced during my stay was exceptional. I was travelling alone so it was really comforting to know that every member of staff was keeping an eye out to ensure not only my safety but making sure that I had the best experience in Vietnam. The hotel...

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Thank zena_joanna
Jacksonville, Florida
Reviewed 2 days ago NEW

My husband and I loved our stay here. The hotel is immaculate. The staff is fantastic. The room was beautiful. They made us feel like VIP's. We asked about a bar to get a nice drink, and the concierge had a staff member walk us to the place they recommended. We asked for street food, and the same thing happened....

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Thank linda1358
Melbourne, Australia
Reviewed 3 days ago NEW

How much do I love this hotel? Too much, probably. From the free pick up from the airport, to the warm welcome from receptionist, Wendy, to the lovely warm welcome from the staff every time you return from the crazy Hanoi streets. The breakfast is lovely, with food ordered from a menu, and cooked to perfection. There were free gifts...

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1Thank suliman38
DxB
Reviewed 3 days ago NEW

This hotel ticks all the right boxes! Stayed there with family and really appreciated the location and the ever so helpful staff. Everything that previous reviewers said about guest service here is true. Everyone greets you with a smile and takes the time to ask about your day and how you are enjoying your trip. The Vietnamese are indeed proud...

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1Thank fasttrackDxB
Sheboygan Falls, Wisconsin
Reviewed 3 days ago NEW

All I will say is that this hotel is highly reviewed for a reason and I can not think of anything they could have done better. Great service, location, room, and people. It is in an alley and can be hard to find but it is well worth it. We had excellent luck with the tours they set up for...

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Thank Matt P
Reviewed 3 days ago NEW

Hotel Elegance Ruby is one of the best hotels I have stayed in, and by far has the best hotel staff / guest service I have ever experienced. When my girlfriend and I had questions about travelling somewhere, 2 or 3 of their staff would come together to hear out our potential plan, then offer their advice. One night I...

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Thank Robert H
Bexley, Ohio
Reviewed 3 days ago NEW

Location: Right in the heart of Old Quarter, where you want to be. Property: A cozy little hotel with a cozy little lobby, on a quiet little street but in the middle of the madness which is what you came all the way to experience. Breakfast: Very good and you could order anything from their menu. Try their sandwiches, they...

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Thank northBex
Melbourne, Australia
Reviewed 4 days ago NEW

We stayed in the Elegance Ruby for 6 nights in December 2016-January 2017. It is a fantastic boutique hotel in the middle of old quarter of Hanoi. We stayed in room 705, it was of reasonable size, tastefully decorated, modern and very clean. Bed was very comfortable. The most amazing thing : it was very quiet at night and we...

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Thank rinshi001

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: ₹ 3,132 - ₹ 7,149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
12 questions
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room with a balcony which I always like!”
 of 5 bubbles zena_joanna, 18 Jan 2017 | Read review
“We had a balcony which was nice for a view of the city.”
 of 5 bubbles linda1358, 18 Jan 2017 | Read review
“High floor is better to escape city noise.”
 of 5 bubbles suliman38, 17 Jan 2017 | Read review
“I've stayed on a lot of floors and all have been surprisingly quiet.”
 of 5 bubbles lightninglizzie, 16 Jan 2017 | Read review
“The receptionist is your own personal concierge. You can ask them to order food for you from other restaurants. Don't forget to tip them!”
 of 5 bubbles DongN, 8 Jan 2017 | Read review
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