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Hanoi Elegance Ruby

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1 room 2 adults 0 children
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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,885 Reviews from our TripAdvisor Community

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Showing 2,643: English reviews
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London, United Kingdom
Reviewed yesterday NEW

The warmth and service received from all the staff, from managers to waiters, was unparalleled. Even the 5* hotels worldwide have not been this great!!! Wanted to stay 3 nights but they only had availability for the one night that we ended up staying there. There were 4 couples in our group and 2 of the rooms were upgraded without...

Thank UK_Jaks
Peterborough, Canada
Reviewed 2 days ago NEW

What a wonderful base for exploring old Hanoi. The friendly, professional staff did everything possible to make our stay a memorable one. The hotel is right in the heart of the old city and markets, only a ten minute walk from the central lake. The rooms are quiet, very clean and well appointed, even providing a computer in the room!...

Thank Phil S
Sydney, Australia
Reviewed 3 days ago NEW

This hotel has been one of the most outstanding hotels my husband and I have stayed in, and we have travelled extensively. It is a boutique hotel in a laneway that could easily be missed. Our room was very clean and spacious and full of character. The staff were amazing. They couldn't do enough for you. On our first night...

Thank Blackaxel
Reviewed 4 days ago NEW

My wife and I stayed four nights at the Hanoi Elegance Ruby earlier this month. The location was good and our room was quiet and spotless. I had no difficulty selecting sufficient vegetarian options from the breakfast menu. The memory that persists though is just how special the staff and service were. From the moment of our arrival until our...

Thank WestEndBlues
Portland, Oregon
Reviewed 4 days ago NEW

I had never been to Hanoi. The hotel helped with airport pickup, food and activity recommendations, answering all questions and remembering our tastes. For example, the first morning at the generous breakfast, we requested milk rather than cream for coffee. Each day after the milk came with the coffee. A minor detail, perhaps, but multiply it and you have the...

1Thank Brian A
Reviewed 6 days ago NEW

We stayed for several nights in March 2017 and were so pleased with the hotel in every way. The location is wonderful on a narrow, market street with no cars but filled with charm. The hotel rooms are wonderful - comfortable, clean, with such nice touches - every room have computers to use, fruit, tea and coffee, TV etc. The...

1Thank Marianne J
Reviewed 6 days ago NEW

We stayed for several nights in March 2017, and couldn't recommend this hotel more highly. We arrived well after midnight following a flight delay, and manager Sytran was up and waiting for us. He and Molly were fantastic, as were all the staff. This place really stands out for the service. On arrival, my mum had lost a screw out...

1Thank siestafedora
Reviewed 1 week ago

I stayed in this hotel for five nights with a friend at the beginning of March 2016. From the moment we arrived (at 10pm) I was impressed by the professionalism and care of the staff and this standard continued throughout our stay. I have rarely felt such a level of personal dedication in my travels in South East Asia. 1....

1Thank Gertesca
Reviewed 1 week ago via mobile

My husband and I found this hotel when our original choice wasn't available. What a great find. The location was perfect for exploring the Old Quarter. It's on a side street which was great. A little quieter. Our room was very comfortable and super clean. Breakfast was wonderful. The food was delicious and beautifully presented. They only serve breakfast, but...

3Thank Ginny M
New York City, New York
Reviewed 1 week ago

As others have previously stated, fantastic service is the quality that truly enables Hanoi Elegance Ruby to stand out amongst a crowded field of competitors. Michael and Molly at the front desk were beyond helpful during our three-night stay, inquiring about our activities while offering non-invasive tips and advice. They even wrote notes in Viet describing my sister's shrimp allergy...

3Thank Valerie T

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: ₹ 2,880 - ₹ 7,265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#6 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 705 has a balcony”
 of 5 bubbles Blackaxel, 24 Mar 2017 | Read review
“If you don't like elevators, two rooms on first floor above front desk with reading alcove.”
 of 5 bubbles 579briana, 23 Mar 2017 | Read review
“Rooms at the back (one twin-bedded and one double on each of eight floors) are very quiet.”
 of 5 bubbles Gertesca, 19 Mar 2017 | Read review
“The cheapest rooms don't have views, but I'm sure you won't be spending all your time at Hanoi indoors anyway.”
 of 5 bubbles valt519, 15 Mar 2017 | Read review
“We enjoyed rooms on the 3rd and 6th floor. Both were quiet with good air quality and were nicely appoinbted.”
 of 5 bubbles Carolyn20131011, 12 Mar 2017 | Read review
5 of 5