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Hanoi Orchid Hotel

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Hanoi Orchid Hotel
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38 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Adelaide, Australia
Reviewed 19 May 2016

Just happened to walk past this place and saw an area where one can book tours. Tam was very helpful and we were able to book a street food tour very easily on the same day. We were met at our hotel by Jacelyn, a very beautiful, smiley woman who spoke very good English. She led us and 2 others...

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Helpful?
Thank Dianne E
Reviewed 31 March 2016

Only came here as our own hotel overbooked and referred us. It is now renamed Hanoi ORIENTAL hotel. Entrance is through K minimart. 16$Shoebox with no window. Internal vent to the corridor meant our room was alight the whole night. Noise from the supermarket, reception, other guests amplifying into our bomb shelter of a room, this went on all night....

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1Thank Kathkiaora
Metro Manila, Philippines
Reviewed 17 February 2016

Hi Guys My Name is Tiernan and im a Filipino and travel in Hanoi Vietnam for 4 days and 3 nights last Feb 10 to 14 and i stayed in this hotel. The Location is great very accessible to all shopping center , market , spa and pub....Staff are nice and so friendly. Trahn is the name of the receptionist...

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Thank r0nin71
Hanoi, Vietnam
Reviewed 13 December 2015 via mobile

I booked a Single room here for a very good friend of mine who travelled from The States down here. The room was clean, sufficient and overall I can say it's ok for value of money. You also can find lots of attraxtios nearby. Can actually walk. Quite good hotel.

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Thank Hai L
Reviewed 25 September 2015

Stay away. There are tons of other hotels/hostles for similar price in the neighborhood. The owner/ manager change the quoted price at his discretion. I was shocked to see the bills when i checked out.

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Thank Victor K
Vic, Spain
Reviewed 26 March 2015

We asked to stay here for 3 nights with a motorbike and they say ok. We paid money in advanced because we have to leave the passport in the india embassy. They didn't want to give us the change until I became a little angry. In the night they knocked the door at 12h and said us if we don't...

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2Thank Maribel R
Reviewed 24 March 2015

We stayed 2 nights and they let us check in 10 o'clock and when we checked out they charged us 2 1/2 day. So we had to pay 150 000 extra for 2 hours..The roof was leaking when raining so all my clothes i left on the chair was all wet!!!Also the drinks and snacks in the room was over...

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5Thank Finlandgirl24
Reviewed 23 March 2015

We just wenn there to book train tickets. As we were short on time we planned a 10$ surcharge on the normal price. The inital offer met this expectation but then the Very Bad english speaking owner started his journey of extra costs : fictional taxes, multiple charges for Credit Card payment (3% for the Provider and 3.5% for the...

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7Thank Traveljoh8
Reviewed 10 February 2015 via mobile

The room was ok, but the staff was terrible and didn't speak more than 3 words english. On top of that when we were on a trip to ha long bay they stole money from our bags, 100 euro was gone from our bags.. Unfortunately we found out when we were already gone. Dont stay here!! They're thiefs!

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5Thank Stijn B
Hanoi, Vietnam
Reviewed 22 September 2014

It's a terrible hotel with the good location. In the Old Quarter, it's very nice to go sight-seeing, shopping and enjoy street food. But hotel's service and staff's attitude made us so much disappointed. Receptionist's a chilling man from the first encounter. He arrange for our friend a very noisy room with broken-glass-door of bathroom. Moreover, The boss is a...

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7Thank MsJennyLe

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Hanoi Orchid Hotel

Address: 49 Hang Be | Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: ₹ 1,975 - ₹ 5,108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Orchid Hotel 3*
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Hanoi Orchid Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont go there”
 of 5 bubbles Carllitoto, 16 Sep 2014 | Read review
“just do NOT stay here EVER”
 of 5 bubbles Aimeeeee85, 21 Jul 2014 | Read review
“Dont sleep here”
 of 5 bubbles SofiaB782, 29 Sep 2013 | Read review
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