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    Cinnamon Hotel

    26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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    Traveller (51)
    Room & Suite (16)
    Dining (2)
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    Overview
    • Excellent57%
    • Very good30%
    • Average10%
    • Poor3%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Concierge
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Hanoi Impressive Hotel
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    #45 of 598 hotels in Hanoi
     
    Splendid Star Grand Hotel
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    Cinnamon Cathedral Hotel
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    Splendid Star Boutique Hotel
    692 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (259)
    There are newer reviews for Cinnamon Hotel
    See the most recent reviews
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    61 - 65 of 215 reviews

    Reviewed 20 November 2015 via mobile

    Our favourite place we've stayed in Vietnam. Free cocktails and foot massage included with the room as well as helpful staff who went out of their way to accommodate our needs and help with our plans to take a cooking lesson whilst staying in Ha...More

    Thank RAmyR15
    Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 29 November 2015

    Dear RAmyR15, Thank you very much for choosing Cinnamon Hanoi. It’s so nice to hear that you had a comfortable stay while spending your time at our hotel. We also appreciated your lovely words on our attentive service and helpful staff. Especially, you enjoyed a...More

    Reviewed 13 November 2015

    We spent three separate nights at this hotel. The service was superb, breakfast convenient, and rooms clean. The location was perfect for exploring the Old Quarter and Lake District. Be prepared for the 5am church bells!More

    Thank Cipohl
    Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 13 November 2015

    Dear Cipohl, Many thanks for your kind words about Cinnamon Hotel. We are glad that you enjoyed our hotel on the location, the clean room, the breakfast and attentive service. We strive our best to create a memorable days for your vacation. Hope that you...More

    Reviewed 1 November 2015 via mobile

    My brother and I chose this hotel due to the reviews and we were not disappointed. Great location and close to the lake, the cinnamon is easy going and pleasant with very friendly staff, especially Tracy, who helped us daily on where to go for...More

    Thank GusNiven
    Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 2 November 2015

    Dear GusNiven, Many thanks for sharing your experience about Cinnamon Hanoi. It is very interesting to read your review. We are glad that you have felt very welcomed and that our location, our room and our attentive service all together exceeded your expectations. Thank you...More

    Reviewed 26 October 2015

    My partner and I had the chance to spend 5 amazing days in Hanoi, and we were thrilled with the service we received at the Cinnamon Hotel. The staff (especially Mai Tracy) was tremendously helpful, the food was great, the rooms were spacious and impeccably...More

    1  Thank 764jason
    Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 30 October 2015

    Dear 764jason, Thank you for your review. It’s great to know that you had 5 amazing days stay at Cinnamon Hanoi and that our location, our room and our staff (Especially Mai Tracy) make your stay is a memorable one. We are looking forward to...More

    Reviewed 1 August 2015 via mobile

    Sister hotel to the Cinnamon Saigon, I stayed here with my son after staying at their Saigon hotel. Excellent all round - clean, spacious rooms, good showers, nicely decorated. Staff are exceptional. They organised trips and met us from the station in person. Highly recommend...More

    Thank GailParm
    Response from hoaison1009, Front Office Manager at Cinnamon HotelResponded 26 August 2015

    Dear GailParm, Thank you so much for choosing Cinnamon Hotel. It’s great to hear that you enjoyed both our hotels in Saigon and Hanoi. We also appreciated your kind words on the room (clean, nicely decorated) and the exceptional staff. Your comment helps us continue...More

    Hanoi Impressive Hotel
    808 reviews
    #45 of 598 hotels in Hanoi
     
    Splendid Star Grand Hotel
    2,126 reviews
    #27 of 598 hotels in Hanoi
     
    Cinnamon Cathedral Hotel
    155 reviews
    #73 of 598 hotels in Hanoi
     
    Splendid Star Boutique Hotel
    692 reviews
    #54 of 598 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Room Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$ 46 - US$ 65 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Family Hotel in Hanoi
    • #59 Business Hotel in Hanoi
    • #77 Romantic Hotel in Hanoi
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 6
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Travelocity, Hotels.com, Priceline and Ctrip TA so you can book your Cinnamon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (51)
    Room & Suite (16)
    Dining (2)
    Hotel & Grounds (36)
    Bathroom (2)
    Nearby
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    155 reviews
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    Splendid Star Grand Hotel
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    Ask a question
    Questions & Answers
    aaskinner
    21 October 2016|
    Answer
    Response from CinnamonGRP | Property representative |
    Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
    0
    Votes
    aaskinner
    21 October 2016|
    AnswerShow all 2 answers
    Response from CinnamonGRP | Property representative |
    Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
    0
    Votes
    Nell I
    23 September 2014|
    Answer
    Response from Hanoi f |
    Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
    0
    Votes
    Room Tips
    "Pick on the upper floors and away from the main street in the entrance"
    Read review
    "If you don't like stairs...request a lower floor."
    Read review
    "I'm sure any traveller would be happy with any of the rooms within the hotel"
    Read review
    "Cathedral rooms are noisiest but have best views"
    Read review
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