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Hanoi Old Centre Hotel

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1,144 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Old Centre Hotel
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Showing 996: English reviews
Warsaw
Reviewed 6 January 2013

We recommend Hanoi Old Centre Hotel for visitors to Hanoi. Excellent location, great service, politeness of staff affected by the fact that we felt at home here. The Hotel offers, for a small additional fee, transfer from/to the airport and a big selection of local tours for a very good price. If you ever go to Hanoi, definitely choose this...

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1Thank Papageno71
Hamburg, Germany
Reviewed 30 December 2012

The place was our first stop on a four-week Vietnam/Cambodia Travel. The Hotel arranged a very friendly and patient pick-up service from the airport, since we had a two-hour cue at immigration... The staff is extraordinary helpful in any respect: laundry, shopping tipps, restaurant recommendations, assisting in tour arrangements, foreing exchange... Our room was spacious and clean. A little drawback...

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2Thank Wolf_Angelika
Singapore, Singapore
Reviewed 29 December 2012

I'm just going to cut to the chase and list out the reasons why this hotel really did it for me: 1. Dependable - Went there with nothing planned and they arranged everything for us, and helped us negotiate the waiving of extra costs with the vendors 2. Flexible - Given our change in schedule, we overbooked but were given...

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1Thank David_ldh
Cape May, New Jersey
Reviewed 29 December 2012

We are just back from Hanoi and experienced a very bad experience when we headed to the airport. The staff of hotel made a prompt response to solve the problem. We are greatly impressed by their great service. We booked a car to the airport through the hotel and the driver picked us up at the hotel. On the way...

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1Thank George812
Melbourne, Australia
Reviewed 26 December 2012

We spent three nights at Old Centre Hotel, but about a week coming and going from different locations. They happily kept our luggage for us after we had checked out, as we visited Sapa and Halong Bay, providing us with a bathroom to shower etc when we returned, as well as a place to sit and kill time in between...

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3Thank tiny_dancer16
London, United Kingdom
Reviewed 24 December 2012 via mobile

I must begin by saying the staff are amazeing. They are friendly, helpful and go above and beyond when they really don't need to. We stayed for three nights, went to Halong bay for 2 returned to pick up our bags which they kept safe for us. They took us to the train and made sure we were in our...

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11Thank Catherine F
MsLinhThu, Guest Relations Manager at Hanoi Old Centre Hotel, responded to this review

Dear Valued Guests, Thank you for taking your valuable time to review us. We are pleased that you ranked our staff highly. We sincerely apologize that your experience was less than you had expected. Regarding to changing the room: We truly apologize for the inconvenience. Actually, the reason you moved 3 times because of your own decision. We would need...

Petaling Jaya, Malaysia
Reviewed 20 December 2012

We booked this hotel following the advice from TA reviews. The staff are really helpful and the rooms are clean. We can said that because in 4 nights we stayed in 3 different room types! From big room to small room but all are very clean. Everything is within walking distance(I mean less than 3 minutes walk): night market, water...

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Thank encikkacang
Utrecht, The Netherlands
Reviewed 19 December 2012

We stayed at the Hanoi Old Centre hotel with our little children of 2 and 4 years old and really enjoyed the experience. The staff is extremely welcoming, friendly and helpful and the lake view family room we stayed in is well furnished and equiped and very clean. Nice, hospitable touches are everywhere, from free water and snacks in the...

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1Thank Rense V
Luxembourg City, Luxembourg
Reviewed 19 December 2012

During our stay in Vietnam we spent on-and-off three weeks in the Hanoi Old Centre Hotel and can absolutely recommend the hotel. I definitely have to mention the ladies at the reception! They were so nice, helpful, attentive, helpful and really made you feel like you were "at home"!! Thank you very much for all your kind advise!! All in...

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2Thank PZNK0612
Cambridge, United Kingdom
Reviewed 18 December 2012

My boyfriend and I stayed at the Hanoi Old Centre Hotel twice during our stay in Vietnam. The staff were extremely helpful and friendly and I would definitely recommend this hotel to anyone staying in Hanoi. Before arriving we booked train and bus tickets via email and the staff responded prompty to our queries. Even after we had left Hanoi...

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2Thank 17,588

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 

Additional Information about Hanoi Old Centre Hotel

Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Region: Vietnam > Hanoi
Price Range: ₹ 1,810 - ₹ 12,937 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
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Also Known As:
Golden Sun Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Centre Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a rear facing room for a good nights sleep!”
 of 5 bubbles BernadetteM868, 25 Dec 2016 | Read review
“Rooms with balconies overlooking the lake on high floors are excellent”
 of 5 bubbles GoLiveYoung, 24 Nov 2016 | Read review
“Ask for a view of the lake”
 of 5 bubbles MMBaird, 18 Nov 2016 | Read review
“take the rooms to the street side - small rooms but with a good chance to overlook the street life”
 of 5 bubbles JoBu99, 6 Nov 2016 | Read review
“room with balcony was quite noisy, but more sunny, - room at opposite side of hotel was more quieter”
 of 5 bubbles 898alexeyg, 31 Oct 2016 | Read review
5 of 5