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Fraser Suites Hanoi

86 reviews
#169 of 607 Hotels in Hanoi
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Traveller (44)
Room & Suite (14)
Dining (1)
Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible0%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)Write a Review
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All reviewswest lakewashing machine and dryerbedroom suiteself cateringshuttle busplace to staynice poolold quarterbreakfast roomtrip to ha long baybreakfast was includedreception staffhome away from homephosupermarketgymfacilities
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1 - 5 of 75 reviews
Reviewed 6 January 2018

It is quite easy to write a review about the Fraser Suites Hanoi and to rate it: if you want to visit Hanoi and stay in a lovely place, come here. I can guarantee you, you will not be disappointed. This is a little haven...More

Thank sdufour
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 9 January 2018

Dear sdufour, Many thanks for your great and wonderful review on your stay with us! We are delighted with your kind comments on our services and staff members! Your compliments will be shared with the team and they will be motivated to continue their service...More

Reviewed 7 December 2017 via mobile

This place is pure luxury with the most amazing staff and customer service I have ever experienced in a hotel! I stayed here once with my lover and had such a fantastic stay that I decided to surprise my best friend with a room for...More

1  Thank HeatherOlson333
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 8 December 2017

Dear HeatherOlson333 Many thanks for your fantastic review for Fraser Suites Hanoi on your recent stay with us! We are totally delighted with your multiple compliments for our staff and service! We are glad that we managed to provide you and your best friend a...More

Reviewed 20 July 2017 via mobile

A well appointed hotel - what you expect from the Fraser Suites chain. Staff were helpful and offered us an early check in at half the room rate when we arrived half a day early. We were upgraded to a two bedroom apartment that was...More

Thank Yasmin H
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 20 July 2017

Dear Yasmin H Many thanks for your effort in providing us a great review on Fraser Suites Hanoi during your recent stay with us! We are glad that you and your family enjoyed your stay and your compliments on our helpful staff, excellent room service...More

Reviewed 24 April 2017 via mobile

The entire hotel is run impeccably. The staff are all so friendly and helpful. The rooms are modern, well designed and very clean. We had a view of the Hanoi West Lake which was just breathtaking every morning and sunset. The buffet breakfast has plenty...More

Thank Isabel P
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 26 April 2017

Dear Isabel P, Many thanks for your wonderful review on your stay at Fraser Suites Hanoi! We are delighted that you enjoyed your stay and appreciate very much your compliments for us, especially on our friendly and helpful staff! We certainly look forward to welcoming...More

Reviewed 17 April 2017

Frasers suites Hanoi is a great place to stay. very friendly, shuttle to the old quarter, great views over west lake. clean and comfortable. I stayed here for work for over 2 years and couldn't fault the staff. everything is maintained to a high standardMore

Review collected in partnership with Frasers Hospitality
Thank kimX6762ZR
Response from AdrianLee-Frasers, General Manager at Fraser Suites HanoiResponded 18 April 2017

Dear kimX6762ZR Many thanks for your excellent review on your long duration of stay with us at Fraser Suites Hanoi! We appreciate your kind comments and compliments on our our high standards and especially our staff members! We certainly look forward to welcoming your return...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$ 135 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 135 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Hanoi
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (14)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"get a view facing the lake"
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"Thebone bedroom suites are tops"
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"we booked 1 bedroom deluxe but they gave us president's room :>"
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"Ask for a studio along the outside of compound, adjacent to International SOS."
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