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Traveller (9)
Room & Suite (9)
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Overview
  • Excellent40%
  • Very good46%
  • Average4%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Multilingual Staff
Laundry Service
1 Star Hotel
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Name/address in local language
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Reviews (64)
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1 - 5 of 42 reviews
Reviewed 2 weeks ago via mobile

We are the families with kids and our kids want to visit the Sun World Halong park. The hotel is located less than 5mins walk from the amusement park. Have good wifi and hot shower. Free breakfast of bread, eggs and fruits. No lifts but...More

Thank Okkar
Reviewed 15 January 2018

The hotel is located in a good part of town, short walk to the more commercial tourist areas but also on the same street as some fantastic local food vendors. It is an old building so you can hear people talking in the halls, doors...More

Thank Chris54354
Response from ALEX H, Người quản lý at Alex HotelResponded 18 January 2018

Hi, Thank you for stay with us and your comment. We allway expect to get more comment from customer to compete our services. We hope to see you again. Have a good day.

Reviewed 25 December 2017 via mobile

It was winter in December when we arrived after our 3 hour ride from Hanoi. We had pre-booked Alex Hotel for a night before boarding our cruise at Halong Bay the next day. Quiet. Clean. Simple. Fuss free. We were greeted warmly by the reception....More

Thank cherylsass
Response from ALEX H, Người quản lý at Alex HotelResponded 29 December 2017

Hi Cherylsass, Thank you for choosing Alex hotel. We love to hear your feedback and use it to review our improve our services every day! . Again, Thank you for stayed here with us. See you again.

Reviewed 2 November 2017 via mobile

The street is pretty quiet. There are backpacker hostels in the same lane. Take a walk down the street to the left and you would absolutely love it. The guy at the reception spoke English and the free wifi was great. The rooms were neatly...More

Thank 837vidyas
Response from ALEX H, Người quản lý at Alex HotelResponded 14 December 2017

Thank you for choosing us during your trip. I hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Alex Hotel one you will remember forever. Therefore, your comments are very important to us....More

Reviewed 8 July 2017 via mobile

We turned up at the Alex hotel for a 4 night stay, on arrival they informed us we could only stay two nights as the hotel was closing. They provided no alternative hotel until we pressed them, we decided to look ourselves instead unfortunately all...More

1  Thank Rob C
Response from Rosy-halong, Manager at Alex HotelResponded 24 September 2017

Hi, The Halong Seoul hotel is always interested in hearing the comments of its guests and we glad that you have written to us. I am extremely sorry that you found the service provided by Reception not up to our usual standard. I apologize for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$ 18 - US$ 23 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 18 - US$ 23 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (9)
Room & Suite (9)
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Room Tips
"Single double was very spacious with balcony view"
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"The room number 204 is a big room with bacony."
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