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Novotel Ha Long Bay

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Traveller (616)
Room & Suite (265)
Dining (57)
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Overview
  • Excellent34%
  • Very good44%
  • Average18%
  • Poor3%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“nice pool”(19 reviews)
“breakfast buffet”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (925)
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131
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17
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All reviewsnice hotelnice poolbreakfast buffetan executive suiteother hotelsswimming poolstayed one nightwelcome drinkstay overnightconstruction worksea viewhotel roomnight marketamusement parkhalong cityseafoodday trip
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261 - 265 of 688 reviews
Reviewed 8 October 2015

This is a modern elegant hotel with a beautiful stairs. It has a nice pool. The room was beautiful with a big shower. The staff were excellent. The hotel is a bit isolated. It is too far to walk to town and there isn't a...More

Thank Benchdublin
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 13 October 2015

Dear Benchdublin Thank you for choosing Novotel Ha Long Bay as your choice of accommodation in Ha Long. Your kind feedback on room, friendliness of our staff and the bar experience are highly appreciated. We are very happy to learn that your stay was a...More

Reviewed 5 October 2015

We stayed one night before our cruise. From the moment you enter you feel it is a bit luxury. A friend knew someone in a Hanoi travel agency and was able to get us a good deal with breakfast included. Pros: Good cappuccino from the...More

Thank NBCooma
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 11 October 2015

Dear NBCooma Thanks for taking time to share your stay experience with us. I am delighted to read your compliment on drink experience in our lobby bar, great view from the room, cleanliness of the room and the breakfast experience. Your kind compliments will be...More

Reviewed 2 October 2015 via mobile

Stopped at this hotel for 10 days great place all the people that work in this hotel where very professional And always had a smile nothing was to much for anyone I must say the where people from other parts of the world that where...More

Thank bernie o
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 12 October 2015

Dear Bernie o Thank you for your feedback and comments regarding your long stay with us. We very much appreciate to choosing Novotel Ha Long Bay as your choice of accommodation in Ha Long for 10 days stay, and your kind feedback on service attitude...More

Reviewed 30 September 2015

Maybe not the best hotel experience I've ever had, but still a very good place to stay in Ha Long. What I like the most in this hotel, is it's one of the few hotels in Ha Long that can maintain the standard. The staffs...More

Thank Phong V
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 2 October 2015

Dear Phong_Vt Thank you for taking time to share your experience with us. I am delighted to hear your compliment on friendliness of our staffs, great interior and design of the room and the hotel itself. On the other hand, I am regret that we...More

Reviewed 30 September 2015 via mobile

An excellent hotel. The facilities were fantastic from the reception area, the room and the restaurant and the food it offered. The only criticism is that the area in which the hotel is located is a bit too far out from Halong City to comfortably...More

Thank CUCKOO27
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 2 October 2015

Dear CUCKOO27 It is a great pleasure for our hotel to have been given a chance to accommodate you recently and thank you for your review with the score. I am delighted that all of our teams from Novotel Ha Long Bay succeeded in creating...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 68 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Halong Bay
#3 Luxury Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 68 - US$ 98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Halong Bay
#3 Luxury Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (616)
Room & Suite (265)
Dining (57)
Pool & Beach (49)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Tayana C
10 April 2018|
AnswerShow all 3 answers
Response from gmnovotel | Property representative |
Dear Tayana C, Thank you for your questions. Yes. We do have the transportation service. The 4-seat private car price is VND 2,730,000/way. Could you please email to dutymanager@novotelhalongxcomxvn for reservation... More
0
Votes
surmeetthailand
23 March 2018|
AnswerShow all 3 answers
Response from Kamal B | Reviewed this property |
Hi, Sorry, I can not answer your question because I am not the staff of the hotel Novotel. i just stayed there as a guest. regards Kamal
0
Votes
Dom888999
17 September 2017|
AnswerShow all 8 answers
Response from gmnovotel | Property representative |
Dear Dom888999, Thank you for your interest in our hotel as well as the Ha Long beach. Yes, the beach is within a walking distance from our hotel. The beach gate is opposite to our hotel. As Saitama mentioned, the beach was... More
1
Vote
Room Tips
"Room with a view of Halong Bay"
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"The rooms with Beach/Sea view are now facing to an huge under construction. Avoid booking them!"
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"Enjoy evening by taking a walk around the beach."
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"ask for a sea view (I think they all do)"
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