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Novotel Ha Long Bay

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Traveller (617)
Room & Suite (265)
Dining (57)
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Overview
  • Excellent34%
  • Very good44%
  • Average18%
  • Poor3%
  • Terrible1%
Travellers talk about
“nice hotel”(43 reviews)
“nice pool”(20 reviews)
“breakfast buffet”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (932)
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692 results
Traveller rating
240
279
131
25
17
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LanguageEnglish
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240
279
131
25
17
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1 - 5 of 692 reviews
Reviewed 4 days ago via mobile

Excellent hotel with incredible facilities The staff were first class in every way Hotel is situated fairly central to all attractions and staff are only to eager to arrange taxis Very good value for money and food is lovely Highly recommendedMore

Thank Steve D
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded today

Dear Steve D, Thank you for choosing us as your accommodation choice during your recent visit to Ha Long. We are all very delighted to read your positive feedback regarding hotel facilities, food and hotel location. We are sure that this feedback will serve as...More

Reviewed 1 week ago

Such a great location.right in the centre of the city. Hotel has remarkable staff and they are so friendly, warm and helpful. nice spacious room and with good ambience. close to some night market n nightlife centresMore

Thank dharroshan
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded 1 week ago

Dear dharroshan, We truly appreciate your recent stay with us. Thank you for taking the time to write a review about Novotel Ha Long Bay. We are delighted to learn that you find our location convenient. We also appreciate your nice words about our rooms....More

Reviewed 2 weeks ago

The pool is wonderful and well used. The facilities at the hotel are 1st class, staff wonderful and the rooms spacious, immaculate and well stocked. We did wonder why we were going to be charged when we requested milk in the room so we could...More

Thank Cathy J
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded 1 week ago

Dear Cathy J, Thank you for choosing Novotel Ha Long Bay as your accommodation choice during your recent visit to Ha Long. We appreciate your nice words about our pool, facilities and spacious room. Please rest assured that your great comment will be shared with...More

Reviewed 4 weeks ago via mobile

👍🏻👍🏻 I have been to Halong bay a couple of times and have stayed in a couple of hotels so far. Novotel in Halong bay is the best hotel I have stayed in Halong Bay. All staffs are very kind and helpful all the time...More

Thank saang69
Response from gmnovotel, The Hotel Management Team at Novotel Ha Long BayResponded today

Dear saang69, We would like to thank you for choosing to stay with Novotel Ha Long Bay during your recent visit to Ha Long and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and...More

Reviewed 4 weeks ago via mobile

Good location and receptionist very helful.We came to hotel for leisure in the summer and welcome by belman and provide for us a lot of information. The room very nice and good view. Check in and check out by same lady very friendly and very...More

Thank khakhanhnhu
Response from gmnovotel, The hotel management team at Novotel Ha Long BayResponded 4 weeks ago

Dear khakhanhnhu, We would like to thank you very much for your feedback regarding your stay at Novotel Ha Long Bay. It is our pleasure to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 65 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Halong Bay
#3 Spa Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 65 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Halong Bay
#3 Spa Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (617)
Room & Suite (265)
Dining (57)
Pool & Beach (49)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Leon L
31 May 2018|
Answer
Response from gmnovotel | Property representative |
Dear Leon L, Thank you very much for your question. We do have pick up and drop off service. It is much appreciated if you could give us the email address or email us to h6185-foxaccorxcom (x stands for dot). We would be... More
0
Votes
Leon L
31 May 2018|
Answer
Response from slowtraveler987 | Reviewed this property |
Hi, yes they have. Not sure which airport you will arrive. Just contact the hotel with your travel information and they will arrange pick up. Price 2-3 times higher than normal taxi.
0
Votes
VikramPai
30 May 2018|
AnswerShow all 2 answers
Response from gmnovotel | Property representative |
Dear VikramPai, Thank you very much for your question. We do have pick ups service from Hanoi. And there are some bus companies as well. But we normally suggest one bus company - Phuc Xuyen who have limousine cars departing... More
0
Votes
Room Tips
"We had no view but a great balcony"
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"Room with a view of Halong Bay"
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"The rooms with Beach/Sea view are now facing to an huge under construction. Avoid booking them!"
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"Enjoy evening by taking a walk around the beach."
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