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Mercure Pattaya Ocean Resort

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463/100 Moo 9 - Pattaya Second Road, Pattaya 20260 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (887)
Room & Suite (288)
Pool & Beach (137)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Pattaya Ocean Resort
Updated 19/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 746 hotels in Pattaya
Location
Cleanliness
Service
Value
An idyllic hideaway for families with children, Mercure Pattaya Ocean Resort is a great value leisure resort moments from the beach. A highlight is its mini water park with a rock wall and caves, two swimming pools, and slider for family fun. Stylish and comfortable guestrooms include free WIFI. At the restaurant guests can enjoy international cuisines and local flavours. With a choice of venues, the resort is perfect for business meetings, events and incentive travelers. Mercure Pattaya Ocean Resort is part of the exclusive MyResorts program that provides rewarding resort experiences for Le Club AccorHotels members. Guests are moments from top shopping malls including Terminal 21 Pattaya and attractions such as Art in Paradise and Coral Island makes a great day trip for the whole family Pattaya highlights include Pattaya Beach, Art in Paradise, Terminal 21 Pattaya, Central Festival Pattaya, the largest beachfront shopping complex in Asia, and the Tiffany transvestite cabaret show.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
Thai
870Reviews86Q+A100Room tips
Traveller rating
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Popular mentions
PeterAUCNX wrote a review 20 Jan
Chiang Mai122 contributions73 helpful votes
Set just back from the beach but with great ocean views, this is a quieter area of Pattaya. But convenient. the beach is a short 5 minute walk and a supermarket and Terminal 21 are simimar distances. The hotel is clean and fresh looking. Wonderful staff, helpful and smiling. I felt safe and comfortable there. The breakfast can be served in the restaurant or poolside and the selection is good. There is another pool area on the ground floor, lots of childrens play areas. The gym is well appointed and has an open outlook. If you want to get away, but still close by to, the nightlife area, this is a nice quiet oasis.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Value
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Response from Vikrant Chauhan, Other at Mercure Pattaya Ocean Resort
Responded yesterday
Dear PeterAUCNX Greetings of the day! Thank you for choosing Mercure Pattaya Ocean Resort for your recent visit in Pattaya. I appreciate you taking your valuable time to write such wonderful comments. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times, and nothing makes me happier than a confirmation of your satisfaction. It was a perfect holiday for you from experiencing all the facilities and services of the hotel as well as you found it safe and comfortable. Thank you once again for the recommendation and we will be delighted to welcome you soon in near future. Sincerely Vikrant Chauhan Operations Manager
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Matthias S wrote a review Dec 2021
Aalst, Belgium115 contributions115 helpful votes
Awesome three days experience in Pattaya. Check-in very smooth and complimentary upgrade to a suite. Room spotless and well cleaned by housekeeping. Minibar free and refilled daily. Breakfast buffet was delicious. Because of covid-19 there are different timeslots to go for breakfast and this makes eating your breakfast stress-free because the restaurant is less busy at all times. When guests are more spread out, the staff can do a great job to replenish the food and clean up the tables. Staff very friendly and helpful at all times. I only stayed two nights so I didn't have the time to swim at the waterpark, but I enjoyed my complimentary welcome drink at the M lounge. Unfortunately the smoothies are not eligible for the free welcome drink. Further improvement is the fact that the elevators no longer require the key card to be used, which makes it less confusing for children to go back to their room by themselves. On my birthday, I received a delicious birthday cake delivered to my room. Thank you so much for this. Welcome package for platinum members was not received, I assume this is because of covid-19. This is now the most perfect family hotel in Pattaya.
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Date of stay: December 2021Trip type: Travelled solo
Room Tip: Suite room is always an excellent choice and worth the higher price.
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Response from Vikrant Chauhan, Other at Mercure Pattaya Ocean Resort
Responded 3 weeks ago
Dear Valued Member of our family Greetings from Mercure Pattaya Ocean Resort, Thank you for staying with us and for your kind review and recommendation. We are highly appreciated to read your feedback and found that we have made your stay up to meet your expectations regarding the hotel's services and facilities. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. I appreciate your kind cooperation and support during this situation. On behalf of my entire team, We look forward to welcome you back as we would love to have the pleasure to delight you again. Wishing you a very Happy New Year 2022 Best Regards, Vikrant Chauhan Operations Manager
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KachenAr wrote a review Nov 2021
Bangkok, Thailand2 contributions2 helpful votes
A clean small room (Superior room). The location is great, it is near the beach, department store, and food market by about 5 min walk. Shower water pressure is not stable and decent temperature control. WiFi coverage is bad I need to use my 4G wifi instead. Breakfast is just an ordinary.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
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Location
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Response from Vikrant Chauhan, Other at Mercure Pattaya Ocean Resort
Responded 2 Dec 2021
Dear KachenAr Thank you ever so much for taking the time and sharing your feedback with us on TripAdvisor. It was nice to know that you found our cleanliness up to the mark and liked to convenient location to travel around. On the contrary, I am reading your mentioned issues with great concern and would like to apologize for not meeting your expectations on this occasion. I will address the matter with our technical team to check the room and have it fixed. Guest comments are very important for us in both positive or negative, which gives an opportunity to implement further so I appreciate you brought this to our knowledge. Furthermore, the breakfast food is served as per the midscale standards and we are flexible to accept any specific request so please feel free to let us know next time and we will do our best to meet with your requirements. Thank you again and I believe, you will give us another chance to serve your even better. See you soon. Sincerely Vikrant Chauhan Operations Manager
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Chaiyaphat wrote a review Nov 2021
Bangkok, Thailand1 contribution
I went to Pattaya and chose this hotel for my residence. When I first walk to the hotel, I was warmly welcomed by the receptionists. I was so impressed. They were very nice to the customers. The process of booking was so fast that I did not have to wait that long. Don't worry about carrying your luggage since there were porters to help you and send your belongings to your front door. besides, the Covid-19 prevention protocols were standard and made us safe and sanitary. . When I entered my room, I was quite impressed by the overall room. The room might be a little bit small but has everything we need. I can ask for anything I want and they gave me what I asked for. The room was tidy and clean. The stuff was well-organized. From my room, I can see the nice sea view with Pattaya sign from the balcony and I so much enjoyed watching those spectacular views. The hotel also has a swimming pool for customers to be relaxed and enjoying their life. . The hotel neighborhood was great! You can walk to the sea and around. Places around there are walking-distance. There is a shopping mall near the hotel, so it is very convenient to go shopping and has many places for you to enjoy.
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Date of stay: September 2021
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Response from Vikrant Chauhan, Other at Mercure Pattaya Ocean Resort
Responded 12 Nov 2021
Dear poohpoyh Please allow me to thank you for all the words of praise expressed in your review and we are glad to be your host whilst vacationing in Pattaya. It is our constant goal to ensure our guests leave with lasting, valuable memories and it seems like we have just accomplished that during your visit. I am delighted to learn of your enjoyable stay and thrilled to know that the service rendered by our team exceeded your expectations. Thank you for the great endorsement and we look forward to welcoming you again soon. Sincerely, Vikrant Chauhan Operations Manager
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jutipornpuri wrote a review Nov 2021
1 contribution
Got water drop in room , breakfast not enough table so crowded.limit 1 hour for breakfast but staff not get ready to serve. Water part quite very nice for kids they so happy for that. Lifeguard take care so well
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
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Response from Vikrant Chauhan, Other at Mercure Pattaya Ocean Resort
Responded 6 Nov 2021
Dear jutipornpuri Thank you so much for taking the time to share your recent stay experience on TripAdvisor and for having chosen Mercure Pattaya Ocean Resort as a choice hotel while on holidays in Pattaya. I am thankful and appreciative to your candid comments and kind opinion of overall stay experience, Water park atmosphere as well as great care provided by our lifeguards. On the contrary, I am sorry to know that you felt some disappointment due to the leakage in room and crowded breakfast. I can understand the feeling and please accept my apologies for the inconvenience caused due to the unidentified issue. I will have my responsible team to verify the problem and take immediate action to fix it. Further, to add, we have not received any particular comment from our guests in breakfast or upon departure. Perhaps it was bit rush between 8am to 10 am and majority of guests booked the time slots during the peak hours and we could only provide seating as per the New Normal standards. Nevertheless, I appreciate that you brought these points to our knowledge and we will look into the loopholes to prevent such occurrence in future. Thank you again, and we hope you will give us another opportunity to offer you a better stay experience. I will personally take care of your next visit so feel free to contact us for the booking or any further assistance. Sincerely, Vikrant Chauhan Operations Manager
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PRICE RANGE
$62 - $107 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
210
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Frequently Asked Questions about Mercure Pattaya Ocean Resort
Which popular attractions are close to Mercure Pattaya Ocean Resort?
Nearby attractions include Terminal 21 Pattaya (0.4 km), Art in Paradise Pattaya (0.3 km), and Tiffany's Show Pattaya (0.2 km).
What are some of the property amenities at Mercure Pattaya Ocean Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mercure Pattaya Ocean Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Pattaya Ocean Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Pattaya Ocean Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Pattaya Ocean Resort?
Conveniently located restaurants include The Coffee Club - Terminal 21 Pattaya, Caravan, and The Big Fish.
Are there opportunities to exercise at Mercure Pattaya Ocean Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mercure Pattaya Ocean Resort have airport transportation?
Yes, Mercure Pattaya Ocean Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Pattaya Ocean Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Pattaya Ocean Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Pattaya Ocean Resort?
Many travellers enjoy visiting Huay Yai Temple (12.7 km).