Only 1 liter drinking water was provided per day, the staff asked us to buy more from the outside stores. Called the reception 4 times and even asked them in person to send shower gel but they never did. Cockroaches in the hallway. The rooms are tiny, unclean and falling apart.
We were there as a family and had 3 rooms, all the rooms were on 3rd floor, room were big enough but lacks basics - cleaniness of the Room, not a good site for the beddings - worn bedsheets, old mattress from which you can feel the springs coming out. The worst part they don't have the staff in the evening in kitchen to provide you the food, where as the restaurant timings was till 10:00pm but kitchen got closed at 09:20pm. Had to go out for the dinner. They don't provide any assistance regarding the crockery to be placed so that one can have their own food. The simple answer to any questions- " No Have ". Please improve guys.
The room was very bad. Our room's walls were broken here and there. Toilet was stinky. There was water leakage from jet spray. Staffs were rude. Poor service. You won't get even drinking water after 9.30 PM. If you are out of stock for drinking water after 9.30PM then you have to go out and buy it yourself. We made a mistake by chosing this hotel.
Rooms falling apart, bad service, rude staff, breakfast for Indians and others are kept separate (non ac and ac). Bad wifi and many more. Most staff do not understand english so communication becomes a challenge.
We stayed here through "Mahindra Holidays". The Room had a septic tank like stench coming from the toilet, complaints could not help so shifted room but still the same issue. Please avoid this Hotel if you are a Mahindra Holidays member.
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