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Mantra Pura Resort & Spa

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214 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra Pura Resort & Spa
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Showing 113: English reviews
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 22 March 2016 via mobile

As I said, rooms and swimming pool are nice but the tours on the islands are awful : lots of tourists, you have to wait for a long time, change boat all the time etc. but the worst is that they will do your laundry without telling you how much is it (even if you ask) and charge you 5...

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Helpful?
1Thank A TripAdvisor Member
LK_Management_Team, customer service at Mantra Pura Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of your experience and we are sincerely apologize for any inconvenience. We are very disappointed to know regarding your recent stay and will note of your comment and shared your experience with the team to prevent this from occurring again in the future. We hope to have a...

Lithuania
Reviewed 10 March 2016 via mobile

At first sight its a good hotel with cozy rooms and good service. But at a second glance we were very dissapointed. Check in was very fast . Room was not properly cleaned. We found dirty balcony even with a cigarette ashes in the ashtrey. Safety locker was broken. The room itself was OK but a bit dark. But the...

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Helpful?
1Thank lithua
LK_Management_Team, customer service at Mantra Pura Resort & Spa, responded to this review

Dear lithua Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. Although hearing negative feedback is never pleasant, your comments are important to the success of our organization, we truly apologize that we failed to service during your visit. We have taken note of your...

Reviewed 16 February 2016 via mobile

My friends and I stayed in this resort from 5 Feb to 8 Feb. We arrived very late at night and checking in doesn't take too long despite some hustle. I'll get to that later. The hotel was conveniently located near to Tesco and 7-11. It was like a mere 5 minutes walk. The facilities was just Ok-Ok. The Swimming...

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Helpful?
1Thank Shida Y
LK_Management_Team, customer service at Mantra Pura Resort & Spa, responded to this review

Dear Shida Y Thank you very much for staying with us, we greatly appreciate the time you have taken to details following your recent visit at Mantrapura Resort. Although hearing negative feedback is never pleasant, your comments are important to the success of our organization, we truly apologize that we failed to service during your visit. We have taken note...

Kuala Lumpur
Reviewed 15 February 2016

This is my first time to Pattaya, This hotel consider ok,but have mosquito, the location need 10 mins walk to Tesco Lotus and 10-20 mins walk to Big C, the Tuk Tuk Taxi quite cheap, the hotel staff just ok,so far no other problem. if you want ask for Van to Airport,better go to Town to compare the price,because online...

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Helpful?
Thank michelecmc
LK_Management_Team, customer service at Mantra Pura Resort & Spa, responded to this review

Dear michelecmc Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. Hope you come back to stay with us again at Mantrapura Resort. With Warm...

Wellingborough, England, United Kingdom
Reviewed 9 February 2016 via mobile

Excellent hotel within walking distance of the beach road and shops of pattaya clean rooms and very good buffet breakfast in the morning only downside restaurant not open in the evening but plenty of local eating places and no problem bringing your own food back to hotel. Staff very friendly and helpful nice pool with free tea coffee and water...

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Helpful?
Thank Christopher D
LK_Management_Team, customer service at Mantra Pura Resort & Spa, responded to this review

Dear Christopher D Nice to hear from you feeling happy with your staying in our hotel.We thank so much for your praising about our hotel. We are pleased with the written review to describe everything that everyone could illustrate overall. We will try to do better for your staying in next trip. We do hope to see you soon as...

Melbourne, Australia
Reviewed 29 December 2015

the only downside is this hotel used by chinese tour companys ,there noise ,spitting ,manners ,swimming in clothes ,eating will disgust you,they really are disgusting people ,the thais must put up with there attitude (for financial reward of course)but i dont ,other wise hotel is fine most of the day in china free zone as they go on excursions ,only...

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Helpful?
Thank stkildalowlife
LK_Management_Team, Customer Service at Mantra Pura Resort & Spa, responded to this review

Dear stkildalowlife Thank you for your review providing feedback of your stay with us at Mantrapura Resort. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. Warmest Regards...

Reviewed 28 November 2015 via mobile

Actually this is my second time stay at Mantra Pura. I booked for a standard room with Breakfast. I got the first room with poor and tired room conditions. This is a leading room type so I didn't expect much of the decorating style or in-room amenity comparing to higher room categories. However, the room seem to be very below...

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Helpful?
Thank Jan S
LK_Management_Team, Customer service at Mantra Pura Resort & Spa, responded to this review

Dear Jan S Thank you for your review and for choosing our hotel. We’re happy that you enjoyed your stay. On the other hand , we’re truly disappointed to read your problem during stay with us also. Please accept our sincere apologises. Once again to thank for your feedback as it is so important that we hear all comments both...

Mazatlan, Mexico
Reviewed 6 November 2015 via mobile

Wonderful place to if on business, solo, with couple, but this place is exceptional if your traveling with family. Located a bit away from the beach but if your looking for a pleasant stay away from the debauchery of Pattaya night this place is for you. I give this place an 8 with room to improve. Over the years I...

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Helpful?
Thank miburrito
LK_Management_Team, Customer service at Mantra Pura Resort & Spa, responded to this review

Dear miburrito Thank you very much for your choosing to stay at Mantrapura Resort and share your experiences on trip advisor. Your review of our property and your comments are very much valued. We really appreciate your comments regarding our service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try...

Bangkok, Thailand
Reviewed 26 October 2015

It's on center of city in Pattaya. Outside looks so very in city, a bit traffic but you can feel relaxing when you get inside hotel. Not so noisy even have so many kids in the pool. The staffs are ok. My room has problem with the refrigerator, staff try to fix it, later that they change new one. The...

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Helpful?
Thank KayOZilla
LK_Management_Team, Customer service at Mantra Pura Resort & Spa, responded to this review

Dear KayOZilla Nice to hear from you feeling happy with your staying in our hotel.We thank so much for your praising about our hotel. We are pleased with the written review to describe everything that everyone could illustrate overall. We will try to do better for your staying in next trip. We do hope to see you soon as we...

Cardiff, United Kingdom
Reviewed 18 October 2015

No pool bar- Beer and limited soft drinks only available from reception desk fridge- ice had to be bought for 50 baht - had to walk into reception area to ask for a drink.. No service at pool side... Delux rooms do not have minibar or bath (as described) Cheap plastic ducks, rabbits and other ornaments spoilt the decor... Breakfast...

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Helpful?
1Thank Debcartref
LK_Management_Team, Customer service at Mantra Pura Resort & Spa, responded to this review

Dear Debcartref Please accept a huge thank you from all of us here at Mantrapura Resort. We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Regarding from our hotel description which...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Mantra Pura Resort & Spa

Address: 3/300, Moo 6, North Pattaya Naklua, Banglamung | Chonburi, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: ₹ 1,839 - ₹ 4,290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Pura Resort & Spa 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Mantra Pura Resort And Spa
Mantra Pura Hotel Pattaya
Hotel Style:
#21 Top resorts Hotel in Pattaya
#87 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Pura Resort & Spa staff and other travellers.
3 questions
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Questions? Get answers from Mantra Pura Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything needed very close by”
 of 5 bubbles alicebL3476ID, 8 Nov 2016 | Read review
“High room with balcony”
 of 5 bubbles 141derylg, 3 Aug 2016 | Read review
“The Best Rooms are by the pool. More expensive. The cheaper rooms are very noisy if facing the main road.”
 of 5 bubbles Rhysair, 4 May 2016 | Read review
“We stayed on the left side of the hotel and had no problems”
 of 5 bubbles thaakirahc, 20 Apr 2016 | Read review
“dont stay in block 4,,,,ist on the noisiest road in pattaya”
 of 5 bubbles stkildalowlife, 29 Dec 2015 | Read review
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