i had booked for a quarantine here, then pattaya went into lockdown..and i decided to take advantage of the sandbox in phuket. so I canceled the reservation. and with great professionalism my money was refunded. I can say with certainty that the professionalism here is at the highest level !!! kind and caring staff..I will definitely come and stay here. and I thank in particular the receptionist lady rose 🙏 Giuseppe pometti
I stayed at Grand Bella Pattaya for my quarantine. Clean and nice rooms, food is excellent. Very friendly staff upon arrival and during stay very helpful. Would definitely reccomend this place for anyone needing a hotel to quarantine in Pattaya. All round brilliant hotel.
Online reservation was a breeze. Pickup and transport from Airport to Hotel was without any hiccups. Room was spacious 38sq.m clean tidy and decor simple. Food was ample 3 times a day. Quantity much more than needed. Steaks were really bad, meat was hard. Other than that no complains. Housekeeping twice in 15 days needs to improve on frequency. 14 days quarantine stay is a bit tiresome considering there was no greenery view from the room. Package forTHB 39,000 no complains.
We stayed in this hotel in November 2019 for 3 days. Situated in the heart of the city, it is next to the busy street yet comfy and quiet inside. We had a room on the 5th floor overlooking the premises. You can see the other 3 buildings and swimming pool in the centre. The view is really pleasing to sit in the balcony a sip a cup of ....(your choice). In case you don't have swimming costumes, you can purchase them over the counter. Even if you if you are not swimming, you can relax near the pool & just chill out. There are 2 restaurant options - Indian & Continental. So you can make your choice. The rooms are airy & comfortable. Overall a good experience.
I always found this hotel an amazing and extremely comfortable place to stay. The staff of this hotel is well trained, knowledgable and professional. All the members of hotel staff are always so eager to help. I have no hesitation recommending this hotel for fellow travellers. Keep up with the good work. I wish this hotel and its staff all the best. Umesh
My fifth year running Grand Bella. Hotel is very clean and modern. Staff are always so welcoming. A real home from home. Krissy on reception is amazing. Nothing is to much trouble for her. Noi on fifth floor housekeeping is so helpful. Also a special shout out to the day time security guard. A lovely man who just doesn't stop working. Thank you Grand Bella for another great stay. See you next year.
Just stayed at grand bella for 4 weeks jan 2020 to feb 2020. This was our 6th time there, as usual the staff were excellent, krissy on front desk was wonderful, noi the housekeeper on floor 5 was wonderful as well. Thank you grand bella for our wonderful stay again, will be back jan 2021.
This Hotel was best hotel in whole trip the rooms are quit big and lavish the food was awesome . they have a very big pool with the slide you can also enjoy spa and massage as well the market is close to the hotel . pattaya beach is just 5-6 mins walking distance
Was charged fine of 600 bhat for late check out, where we have checked in very late and have booked one more room that too very late. They have not even called to inform at the chech out time and said that they have called.
It Was great Experience to live their and Overall is Value for Money. It was great staff , Great Service, Also We have forgot our Power Charger but Receptionist is well behave and co operate for car booking and also reminding and give back our Charger.