Terrible vacation. Old rundown. Place. Was the place to be 40 years ago. Now? So rundown and dirty. Terrible rude staff. I already paid them through agoda. And they make me pay again. Had to waste time checking my emails pulling my receipt ended up talking to agoda. Hotel staff didn't even say sorry for wasting my vacation time. Next day I walk into "wrong swimming pool area" and get thrown out of the area like I'm trespassing. Wtf hotel is empty pools is empty. Well I guess if they treat paying guests like hobos kinda makes sense.
In December 2022 and January 2023 we spent several weeks in different hotels of the Royal Cliff complex in Pattaya. All 3 hotels have earned the 5 stars, but what we liked best was staying at Royal Cliff Beach Terrace. Great rooms, spectacular views (rooms 428 and 429) and 5 star service. Just great was also the New Year's Eve menu. Royal Cliff hotels is 5 star service in a 5 star park with fantastic pools and breathtaking views, shielded from the hustle and bustle of Pattaya, but in which you could plunge at any time. Simply awesome.
The check in has been quite smooth although the staff wasn't Friendly at all.No welcome drink, but a piece of Voucher were handed over without any comment. After arriving in the Room i was rather schocked to see the Plants in the Planter at the Balcony weren't maintained since months and it gave us a impression we are moving into a abandoned room. The shower is for super slim people only. The Mini Bar didn't have any snacks as normally standard in a claimed 5star Hotel. On the Balcony there were 2 Plastic Sun Lounger, but no Table at all. The Break Fast is good. No shuttle bus to the City as you would expecting from a 5star Hotel.
Stunning hotel with incredible pools and restaurants. Highly recommend if you want a luxury hotel away from the bustle of town but easy to get there either by taxi 200bht or hotel shuttle bus 100bht per person . The staff were exceptionally friendly and the rooms and public areas very clean . Terminal 21 is a fabulous shopping centre which the bus takes you to and it’s food court on the top floor is well worth a visit .
My Fiancé and I stayed here, great staff, the service is unbeatable. Anything I wanted was at my fingertips. I was very comfortable and it was easy to relax as I did not need to leave the resort for much of anything. The pool is beautiful and the private beach is quiet most of the time. This is will be my go-to hotel everytime I'm in Pattaya.
It was a 1 night stay with my 4 years old son and my 62 Years old mom. The hotel has everything to dream for perfect stay and suitable for kids and seniors. We had a nice garden view room in Royal Cliff Beach hotel building. The private beach is fabulous, Quiet, comfortable and peaceful environment to relax within. The staff and service are commendable, first class. The breakfast is not to be missed. I never expected the Thai traditional street food Pa-Tong-Go will be good when it made by hotel not street vendor, But you nailed it. We had a nice dinner at the Breezeo restaurants, but we missed the spectacular sunset view because my son too much enjoys the water slices at Fitz club. We will be back for sure next month, for my husband's birthday.
We spent 2 days in honeymoon deluxe room which arranged by Mr.Nilesh Kosti. We got a chance to enjoyed our buffet breakfast for first morning of our stayed. We enjoyed room service for meal from Maharani Resturant (food contained no MSG) and we loved the spa. All product from hotel are organic which is really huge advantage for the clients. Even hotel have huge space, but surrounding environment in the hotel is extremely clean. We will definitely come back here for our next visit in near future.
I stayed here 3d2n with my family. I enjoy with hotel facilities I love the pool that I can swim while seeing sunset and the sea . The hotel staff take care us very well all of them make us impressive and I expect to come back again.
I was here for a few days in the first week of April with my family. All in all an amazing place to stay when you are in Pattaya. The Kid Club and gym facilities were great - Kids Club was very busy with lots of children but it’s the time of year, special thanks to Ms.Ae (Kid Club Staff) for a very good service and we were able to use the Fitz Club. Staff are extremely courteous and go out of the way to help. Fitness and Relaxation areas are nice. Service is excellent from staffs, special thanks to Mr.Win, Mr.Note (Manager) and team that made me feel at home and topnotch service. This has to be the best gym we have an experienced. The hotel was once again superb: Great facilities Excellent location I really enjoyed my time at Royal Cliff Hotel and will definitely be back, THANK YOU!!!…
Everything is perfect, all staff and facilities. Must recommend to stay here. Very attractive and impressed. Love this place. Check in and check out service is perfect. All explained the facilities good.
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