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LK The Empress

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#46 of 429 Hotels in Pattaya
Certificate of Excellence
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LK The Empress
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456 Reviews from our TripAdvisor Community

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There are newer reviews for LK The Empress
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Showing 317: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 January 2016

The hotel is excellent and the staff is also polite. We came to the hotel early and they gave us an early check-in without any extra charge as I had a 2 year old baby with me. room was very good and the breakfast spread was excellent. location was the best.

Helpful?
Thank Rahul C
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Rahul C Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back.... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 January 2016 via mobile

Late check in on 19th dec 2015. Stayed for 3 nights. The design of the hotel was amazing and it was decorations were good given that it was a christmas period. Went to the reception counter for a check in but did not had a good experience as the staffs did not even bother to greet and gave an impression... More 

Helpful?
Thank KoPiCkOsOng
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear koPiCkOsOng Thank you for taking the time to provide your wonderful feedback all about our hotel facilities and please accept our sincere apologies for the inconvenience you may have experienced in respect to the poor of our service, we pledge to improve and prevent similar problems occurring in the future. We noted your comment about the receptionists and we... More 

Townsville, Queensland, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 January 2016

The hotel has marble facade and there is an opulent entrance into the hotel . It is classified as a 4 and half star resort. I do not Understand why. The breakfast selection was poor and limited but expensive. The rooms were expensive. The location is a distance from walking street. A long walk . I would not recommend this... More 

Helpful?
Thank Dave A
LK_Management_Team, customer service team at LK The Empress, responded to this review

Dear Dave A Thank you for taking the time to write a review of your experience. We understand your frustration and we are sincerely apologize for any inconvenience. We are very disappointed to know regarding your recent stay and will note of your comment and shared your experience with the team to prevent this from occurring again in the future.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 January 2016

Recently enjoyed two weeks here and it would seem that the service is gradually improving, whether that is from Management reading previous critical reviews from people or simply they are finally getting their act together. I have stayed here quite a few times previously and on each occasion I have found the hotel to be always very clean and tidy,... More 

Helpful?
Thank DockerD70
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear DockerD70 Thank you very much for your staying with us, and thank you for positive remarks on our services with your wonderful feedback. I have already shared your review and compliment with my team, reception Ae and Pornpen as well . They were very happy to know that they were able to service you an excellent customer service and... More 

London, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 11 January 2016

This is a nice hotel with well appointed rooms and decent service. The buffet breakfast is good and the location on beach road is perfect. Best way to reach the hotel, if you are coming from Bangkok, is to get down at Central Pattaya Road and take a Baht bus to Dolphin roundabout and then on to beach road. Landmark... More 

Helpful?
Thank murtuza_sb
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear murtuza_sb Thank you very much for choosing LK The Empress for your trip to Pattaya and also thank you for the wonderful feedback. We are grateful for your positive mention on our location and breakfast. We are very happy that you enjoyed your stay with us. Our team feels very encouraged by your positive feedback and looking forward to... More 

London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 January 2016

We stayed here for four nights. It was the wrong location for us but the hotel is very clean with large rooms and very smart decor. The reception area is very impressive. The swimming pool is on the third floor and is a good size. Small point to note is that the pool doesn't get the sun until about one... More 

Helpful?
Thank Jackie C
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Jackie C Thank you very much for staying with us and thank you for positive remarks with your wonderful feedback. We are delighted to know you enjoyed our service and facilities. It is heartening to know that you had a good time here. Once again, thank you for choosing LK The Empress and we all look forward to welcoming... More 

Nottingham, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 January 2016

I stayed here 5 days in December after travelling round south east Asia thought the last few days left of my travels i would treat myself and stay in a more upmarket hotel than i have been staying in last month so wanted central position safe area beach sea view and nice room and food after living in cheap bed... More 

Helpful?
Thank Lam760
LK_Management_Team, customer Service at LK The Empress, responded to this review

Dear lenn760 Thank you very much for your wonderful feedback and your impression while staying with us. We are especially delighted that you were impressed with our hotel location, accommodation, facilities and service from our staff. We have taken the liberty to pass on these compliments to the entire team. They were overjoyed to learn that their work hard is... More 

Spain
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 December 2015 via mobile

Not a review on the hotel but it looks very nice and if it's any thing like the food in the restaurant we have just eaten it will be excellent. We have now eaten twice here and the food is very very nice and the staff very helpfull. They have foods of all types but we eat Thai food and... More 

Helpful?
Thank Paul G W
LK_Management_Team, Customer Service at LK The Empress, responded to this review

Dear Paul G W Thank you very much for staying with us and thank you for positive remarks about our restaurant and food. We are delighted to know you enjoyed our service and facilities. It is heartening to know that you had a good time here. Once again, thank you for choosing LK The Empress and we all look forward... More 

Sydney, Australia
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 December 2015 via mobile

This is one of the better high end options in Pattaya. Location cannot be beaten. The good: 1) Clean, efficient service. 2) Location, near the action and facing the ocean. 3) Classy pool and good gym. 4) Breakfast good but seen much better in hotels of this class. 5) Dry cleaning 50 metres outside hotel. 6) Convienience store on site.... More 

Helpful?
1 Thank BentTroyTheRentBoy
LK_Management_Team, Customer Service Team at LK The Empress, responded to this review

Dear BentTroyTheRentBoy Thank you very much for taking the time to review LK The Empress on TripAdvisor.com We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service. The problems that you mentioned have been brought to the attention of our Front Office Manager and Restaurant Manager. Thank you again for your... More 

Charles Town, West Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 December 2015

Excellent 5 nights early-mid December. Breakfast good, (extra b'fast very reasonably priced), staff excellent, rooms a little gaudy with the extravagant bed headboard and fake Louis XV1 furniture (but you didn't notice after the first couple of days), small area to uwave, sink,mix drinks, etc. Wanted the beach front view room but settled for the side. With the very high... More 

Helpful?
Thank Peterh6969
LK_Management_Team, Customer Service at LK The Empress, responded to this review

Dear Peterh6969 Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. Kind regards, Customer Service Team More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
LK The Empress Restaurant
LK The Empress Restaurant
Cuisines: Asian, Thai, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: ₹ 4,500 - ₹ 9,546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lk The Empress Hotel Pattaya
Hotel Style:
#37 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from LK The Empress staff and other travellers.
9 questions
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Dubai, United Arab Emirates
New Delhi, India
over a year ago

See all questions (9)

Questions? Get answers from LK The Empress staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms on roadside”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
“seaview deluxe is my suggestion”
 of 5 bubbles krish27n, 11 Nov 2016 | Read review
“Back side is quieter”
 of 5 bubbles Guaraguao64, 8 Oct 2016 | Read review
“Local bars are close”
 of 5 bubbles roddeventer, 14 Sep 2016 | Read review
“No help here.”
 of 5 bubbles 361donw, 8 Sep 2016 | Read review
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