Mandarin Eastville Hotel

Mandarin Eastville Hotel

Traveller (352)
Service recovery by hotel staff. They brought in a lamp to make the room brighter.
Room & Suite (85)
Pool & Beach (27)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

5.0
#5 of 569 hotels in Pattaya
3.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
One of our top picks in Pattaya. A minute’s from Sukhumvit Road, Mandarin Eastville, Pattaya is a touch of Thai luxury in the city. The hotel features a fitness, an outdoor pool and free parking. Rooms feature elegant touches of the oriental art of Zen & Classic western style, offering decor made of comfortable and relax. A flat-screen TV and DVD player are provided. Grand, suite bathrooms showcase elegantly carved wood furnishings. Accessible rooms are available upon request. Mandarin Eastville, Pattaya is a 15 minute from Terminal 21 Department Store and Wong Amat beach. Bangkok Hospital Pattaya is only 10 minute drive away, while U-Tapao Airport is 50 km away. The Muscle & Energetic Fitness provides the option offers fitness classes. Younger guests can look forward to treats such as bedtime milk and cookies and a range of children’s toiletries. The hotel provides 2 restaurants and lounges including Italian cuisine and local Thai delights are feature at Me Eatery and Bar. Japanese creations is feature at Zen Koji. Lobby Lounge offer casual dining options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Secured parking
Public wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids pool
Taxi service
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air purifier
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
City View
Charming
Languages Spoken
English, Chinese, Thai

Location

66/66 Moo 6, Pattaya 20150 Thailand
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Utapao Airport
33.3 km
See all flights
Bangkok Intl Airport
81.9 km
See all flights
144Reviews0Q+A4Room tips
Traveller rating
  • 135
  • 7
  • 1
  • 0
  • 1
Time of year
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Detailed Reviews
Theresa C wrote a review Sept 2022
58 contributions51 helpful votes
4.0 of 5 bubbles
My husband and I stayed here in April of 2022. That was before Thailand was fully reopened and we needed a hotel that would pick us up and arrange our covid tests. We recieved a great price for our week stay here that included pick up at the airport and our testing. We got our results that evening and were free to leave our room at that point. The room was extremely comfortable, clean and modern. The Tv had channels that were different languages including English. The breakfast was good with different choices both western and Thai The room service was great and we used it but we also used Panda food delivery. The only drawback was that the hotel doesn't have much by it - not a 7-11 etc. There are some restaurants if you walk up to Sukhumvit Road but nothing right there in the vicinity. We used the Bolt app to take taxi's to beach road which cost about 60 to 100 baht depending on where on beach road we got let off. If it weren't for the distance from anything I would have given this hotel a 5 star.
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Date of stay: April 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirawit Wisittasak, Guest Services / Front Office at Mandarin Eastville Hotel
Responded 2 Dec 2022
Dear Theresa C, Greetings from Mandarin Eastville, Pattaya! Thank you so much for your recent stay at Mandarin Eastville, Pattaya and for taking the time to share your experience. We are absolutely delighted to learn your stay is enjoyable and comfortable. We look forward to welcoming you again soon. Sincerely yours, Sirawit Wisittasak Operations Manager Mandarin Eastville, Pattaya
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Noko wrote a review Mar 2021
1 contribution
5.0 of 5 bubbles
It's a lovely hotel with a great service. The staffs there are very friendly and well trained. Pancake is very eager to help us with anything,Pui who checked me in is very professional and it was very quickly and smoothly check in, Ken who served us in room dining is so friendly and prompt service and Jeab is so kind asking us if we prefer any other things.

The room is quite new and so comfortable with a superb bathroom which has a big bathtub. The bed is really comfortable and make us having a good sleep. Besides that the breakfast here is excellent ever!! I love it. Punyapat who treated us at the restaurant is so lovely and very keen to provide us anything we would like to say "Thank you very much "

The atmosphere here is really suit for both families, couple or even business trip as it's not too crowded area so I highly recommend this place for relaxing . It's memorable service ever. Love it and really appreciate my our stay.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathaphong Rimkhampom, Revenue Management at Mandarin Eastville Hotel
Responded 24 Mar 2021
Dear Khun Carolspencer89, Thank you so much for staying with us recently and for taking the time to share your review with others. I am delighted that you were pleased with our hospitality and truly appreciate your kindness for rated us a perfect score. The team and I look forward to welcoming you back again in the future for yet another perfect stay experience. Warm regards, Nathaphong Rimkhampom (Mr.) Front Office Manager
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PETERPhong1080 wrote a review Mar 2021
Florida14 contributions
5.0 of 5 bubbles
This is my 2nd time to visit this hotel since last year.
All staff are very nice and helpful especially front desk and housekeeping they always gave me a big smile with sincerely feeling. This is my 2nd home for sure, really happy and good memories for me ever. LOVE ALL YOU 😍😍😍😍 Thank you for make my trip wonderful ❤
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathaphong Rimkhampom, Revenue Management at Mandarin Eastville Hotel
Responded 2 Mar 2021
Dear PETERPhong1080, Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at Mandarin Eastville Pattaya. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. If the guest commented, ensure to include a mention of the comments in thank you note. At Mandarin Eastville, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Warmest regards, Nathaphong Rimkhampom (Mr.) Front Office Manager
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Albert Abdinoor wrote a review Nov 2022
New York City, New York31 contributions82 helpful votes
3.0 of 5 bubbles
My wife and I stayed here for two nights to celebrate her birthday. The hotel, pools, and rooms are beautiful, tastefully decorated, and meticulously maintained. I would rate the infrastructure as 10 stars. The staff decorated our room with birthday balloons and decorations for my wife, and soon after check in, a birthday cake too. Super nice, since I am not a good planner for birthday arrangements. The housekeepers did a great job.

Unfortunately, you cannot walk to anyplace from the hotel. The hotel is located on a winding rural road away from the main roadway with no sidewalks or shops. If you stay here, be sure to download the Grab taxi app.

Also, the breakfast offerings were too asian for me (a western traveler). Except for coffee and fruits, I struggled to find something for breakfast.

We found the staff to be aloof and no staff spoke English, which made things somewhat difficult.

This last part is a little bizarre too. The room came with disposable slippers for use in the room, which were really nice. We used them constantly while in the room. When checking out of the hotel, we thought it would be okay to keep them for the next hotel rather than they be thrown away. For an inexplicable reason, the hotel said we could not keep these and insisted they be returned. I can only guess they intend to reuse them, which seems really gross.

Overall, a beautiful place in a unusual location. We probably will not return here.
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Date of stay: November 2022
5.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Download the Grab app before you arrive here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirawit Wisittasak, Guest Services / Front Office at Mandarin Eastville Hotel
Responded 2 Dec 2022
Dear Albert Abdinoor, Greetings from Mandarin Eastville, Pattaya! Thank you so much for taking the time and reviewing your stay with us on Tripadvisor. We love hearing how much you enjoyed Birthday Decoration and I am thrilled to know that the service rendered by our Housekeeping Team exceeded your expectations. I am glad that we were able accommodate nice room for you. Also, I would like express our sincere thank for constructive feedback and we sincerely apologize for for the trouble you had experienced with us. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our guest’s satisfaction. We will take every necessary steps to improve our service to ensure similar problems will be reduced and won't happen again in the future. We strive to ensure the "Trust of a Warm Touch" service will be consistently delivered and we remain hopeful that we will have an opportunity of welcoming you again. Sincerely yours, Sirawit Wisittasak Operations Manager Mandarin Eastville, Pattaya
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Ratchatanan K wrote a review Dec 2020
9 contributions1 helpful vote
+1
5.0 of 5 bubbles
Brand new hotel with a spacious room, great design but also feel comfortable like home.
Staffs are very attentive and friendly with a kind assist offer. I was there with friend we had a relaxing time enjoy good facilities pool and gym. We’re mostly stayed at the hotel so we dine at the restaurant many time, food was delicious using good quality products with reasonable price. We love it and recommend this place.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Boonyarat Nitiworarat, Revenue Management at Mandarin Eastville Hotel
Responded 26 Dec 2020
Dear Khun RatchaTraveler, Thank you very much for sharing your feedback following your stay at Mandarin Eastville, Pattaya and for choosing us to be excellent place to stay. We love to hear about our aspects you entirely enjoyed with and had a memorable experience. Your constructive comments encourages and truly inspires our endeavors in sustaining service quality. Much appreciate to read that you would recommend us to readers. Look forward to welcoming you back again soon. With best regards, Santipong Srithaporn (Mr.) General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leoguide wrote a review Dec 2020
1 contribution
5.0 of 5 bubbles
On that time we have a great deal for the room around less than 2000 bath each (for 4 rooms), so we did not expected too much, but when I had arrived until we check out the hotel made me stunned all along their time.
For me these so worthwhile on the experiences everythings are over standard when compare with their prices.
That mean we will meet again for sure.

So shame on me, for cannot upload the photo because the files are too big...T_T
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Boonyarat Nitiworarat, Revenue Management at Mandarin Eastville Hotel
Responded 13 Dec 2020
Dear Leoguide22707, Thank you so much for staying with us recently and for taking the time to share your review with others. I am delighted that you were pleased with our hospitality and truly appreciate your kindness for rated us a perfect score. The team and I look forward to welcoming you back again in the future for yet another perfect stay experience. Warm regards, Santipong Srithaporn (Mr.) General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy wrote a review Nov 2020
Bangkok, Thailand6 contributions
+1
5.0 of 5 bubbles
This is second time I choose this hotel to stay during my trip to Pattaya. The hotel is stylish and brand new. The staffs are so friendly, helpful and prompt to welcome you. From the moment I have parked my car, front staff is already come to wait next to my car at the parking. The room is spacious, clean and super new. I love the light mood in the room. Easy to control from daylight to nightlight using just one click. Staying here is so convenient to travel to other attractions. I travel with my Mom who has difficulty walking, she is really impressed with attentive staff Ms.Apinya who always come to assist her with the big smile. Definitely come again. Overall experience is Fantastic!
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: I got the high floor room, very nice view facing to Ocean side. No big building blocking the view...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ฺBoonyarat ์Nitiworarat, Revenue Management at Mandarin Eastville Hotel
Responded 28 Nov 2020
Dear Khun Joo_Suthapa Thank you very much for taking the time to let us know about your recent stay at Mandarin Eastville Pattaya. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. At Mandarin Eastville, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Warmest regards, Santipong Srithaporn (Mr.) General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
沈小鹏 wrote a review Dec 2020
Thailand74 contributions115 helpful votes
+1
5.0 of 5 bubbles
New operated hotel in Pattaya.
Warm welcome & friendly reception staffs especially Khun Apinya (Night Reception)
she quite alert and helpful.
New room, new facilities, clean & tidy.
The ambiance, pool & restaurant are clean and nice. We will be back here again once we have a chance to visit Pattaya. Thank you!!
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Boonyarat Nitiworarat, Revenue Management at Mandarin Eastville Hotel
Responded 13 Dec 2020
Dear Khun Fanta1989, Firstly, thank you very much for taking the time to let us know about your recent stay at Mandarin Eastville Pattaya. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members. At Mandarin Eastville, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Warmest regards, Santipong Srithaporn General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MT_Adventure21 wrote a review Sept 2021
Pattaya, Chon Buri, Thailand5 contributions
5.0 of 5 bubbles
This is a new stunning hotel in Pattaya with beautiful relaxing ambience for your stay just only 3 minutes from Motorway exit.

Service from all staff is a highlight. Thumb up to all of them. Warm welcome from first step into the hotel. Check in was flawless. They always actively respond to your request and do their best for you.

Deluxe Room at Zen Building is wide and spacious you can be more relaxable. Breakfast is good too.

Highly recommend this hotel to everyone, especially young couples.

Definitely I'll be back there again.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sirawit Wisittasak, Guest Services / Front Office at Mandarin Eastville Hotel
Responded 27 Sept 2021
Dear MT_Adventure21, Thank you so much for your encouraging comments on the various aspects of our service. To be held in such high regard by our guests is surely a dream come true for us and this is motivational feedback for us to keep scaling greater up heights. We thank you so much for appreciating all our earnest efforts. We’re glad that our overall ambiance suited your needs. Do expect enhanced levels of commitment on every visit! We’ll strive to deliver such great experiences consistently. Please visit again! Sincerely, Sirawit Wisittasak Front Office Manager Mandarin Eastville, Pattaya
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Tor S wrote a review Dec 2020
4 contributions
5.0 of 5 bubbles
Nice services, people here are very kind and i can see their smile all the time. Clean and safe in facilities and rooms. Easy to travel here even without your own car. This is a new 5 star hotel that i really recommend to anyone who want to experience nice and great services.

Thanks
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Boonyarat Nitiworarat, Revenue Management at Mandarin Eastville Hotel
Responded 19 Dec 2020
Dear Khun tors650, Thank you very much for sharing your feedback following your stay at Mandarin Eastville, Pattaya and for choosing us to be excellent place to stay. We love to hear about our aspects you entirely enjoyed with and had a memorable experience. Your constructive comment encourages and truly inspires our endeavors in sustaining service quality. Much appreciate to read that you would recommend us to readers. Look forward to welcoming you back again soon. Warm regards, Santipong Srithaporn (Mr.) General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Albert Abdinoor wrote a tip Nov 2022
New York City, New York31 contributions82 helpful votes
3.0 of 5 bubbles
"Download the Grab app before you arrive here."
Read full review
Oilly_M wrote a tip Sept 2021
2 contributions
5.0 of 5 bubbles
"Room on high floor with pool view is awewone."
Read full review
Lynn wrote a tip Dec 2020
1 contribution
5.0 of 5 bubbles
"excellent services, nice rooms, spacious rooms, convenient location"
Read full review
Judy wrote a tip Nov 2020
Bangkok, Thailand6 contributions
5.0 of 5 bubbles
"I got the high floor room, very nice view facing to Ocean side. No big building blocking the view around the area."
Read full review
Not the right property for you?
There are more places to choose from in the Pattaya area.
PRICE RANGE
₹3,999 - ₹4,832 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
272
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MANDARIN EASTVILLE HOTEL (Pattaya) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mandarin Eastville Hotel
Which popular attractions are close to Mandarin Eastville Hotel?
Nearby attractions include Mini Siam (0.8 km), Asian Spicy Garden (0.8 km), and Pattaya Boxing World (0.8 km).
What are some of the property amenities at Mandarin Eastville Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mandarin Eastville Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Eastville Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Eastville Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mandarin Eastville Hotel?
Conveniently located restaurants include Tree Tales Cafe, Chamu - Japanese Corner, and The Soul Apart Hotel Restaurant and Pastry.
Are there opportunities to exercise at Mandarin Eastville Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Eastville Hotel have airport transportation?
Yes, Mandarin Eastville Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Eastville Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Eastville Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mandarin Eastville Hotel?
The staff speaks multiple languages, including English, Chinese, and Thai.
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