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Hilton Pattaya
3,214 reviews
#27 of 746 Hotels in Pattaya
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333/101 Moo 9 Nongprue, Pattaya 20260 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$205
$200
Free cancellation until 29/06/22
$205
$200
Free cancellation until 29/06/22
Hotels.com$200
Trip.com$200
Prestigia.com$205
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
Room & Suite (711)
Dining (414)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Pattaya
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 746 hotels in Pattaya
Location
Cleanliness
Service
Value
Travellers' Choice
Newly renovated guest rooms and suites, unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach along Beach Road. All rooms and suites feature unobstructed ocean views with private balconies. The multi-award winning rooftop restaurant and bar - Horzion offers some of the most breathtaking views of Pattaya. Sleek and sophisticated, this Pattaya restaurant and bar is a truly exclusive hideaway from the bustling city below. Also indulge in Drift’s famous afternoon tea on one of the plounges set among scenic ponds looking on to Pattaya Bay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Nightclub / DJ
Kids stay free
Valet parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Chinese, Thai
Location
Full view
95Great for walkers
Grade: 95 out of 100
135Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Contact
333/101 Moo 9 Nongprue, Pattaya 20260 Thailand
Name/address in local language
Getting there
See all nearby hotels
3214Reviews66Q+A100Room tips
Reviews
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Popular mentions
+1
Breathtaking views of the ocean was the first remarkable thing about our stay here. Executive floor room ocean facing with the beach in view! Waking up to the scenery of blue skies and blue seas was just what the doctor ordered. Location It’s all about location and in Pattaya I would definitely say this location is great. Literally across the road from a very beautiful beach and about 25mins walk to the Walking street (might be shorter for you - we had an infant with us). There’s a very large mall adjoining (awarded the best beach mall in Thailand I’m told), lots of restaurants around and the hotel also had a good standard restaurant. Room The room was a good size with great facilities but what set this hotel apart for me was how family friendly and well equipped they were. Before we arrived in the room for the evening there was a cot - good quality frame, high off the ground with a very comfy mattress. There was a baby bath, potty, steriliser, bottle warmer and extra water. Now right there is family friendly service! Thank you guys! Pool & Gym Pool area here was very relaxing, not overcrowded, always a space for us - we had a lovely pod we stayed in. Pool side food and drink was great. Service was excellent too and the staff came to talk to you and tell you about Thailand and Pattaya and anything else you wanted to know. The gym was adequate to maintain your fitness - no heavy lifting here, you’re on holiday. Food & Executive lounge Good food here at every point, breakfast was good. Lounge snacks was also okay. Some areas were really cosy for flexing and unwinding while others gave you open space and remarkable views. You’ll find a space here to suite you. Staff Staff were very friendly and did their best to meet any request you had. They helped with anything we needed and were very knowledgeable. So, It might be that our stay at this time - with quiet beautiful beaches, always space for us everywhere, hotel was so peaceful and relaxing - because of the ‘pandemic times’ we’re in as we’re told Pattaya is usually busy and bustling but with the type of staff and facilities here I can’t imagine them dropping the ball at all and will certainly be coming back even if just for the effort they made to be family friendly.…
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Date of stay: December 2021Trip type: Travelled with family
Helpful
Best service and facilities. For someone who likes staycation, hilton is the best choice as it provides breakfast, lunch (afternoon tea) and dinner (evening cocktail). Infinity pool with the best landscape, and the rooftop with the best view
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rudolf Troestler, General Manager at Hilton Pattaya
Responded 2 days ago
Dear choyyuri, Warm greetings from Hilton Pattaya. First and foremost, thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay. We do hope that you had a pleasant journey and reached home safely. We are so grateful for your kind words. Thanks for sharing your review with us. We are thrilled to hear that our facilities and the service provided by our team members had created a heartfelt experience during your stay. Hearing that we had created a memorable experience for you is the most rewarding compliment for us. choyyuri, once again, thank you for your feedback, and we do hope to have the pleasure to welcome you back in the near future. Sincerely,
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I just walk in and booked room for a night for me and my family. I didn’t check any review before. But everything look nice and perfect for us. This hotel became my favorite hotel at Pattaya. I’m recommended.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Rudolf Troestler, General Manager at Hilton Pattaya
Responded 1 week ago
Dear lapazzarada, First and foremost, thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay. We do hope that you had a pleasant journey and reached home safely. We are delighted to hear that our facilities and the service provided by our team members have contributed to making your stay a memorable one. Hearing that we had created a memorable experience for you is the most rewarding compliment for us. lapazzarada, once again, thank you for your feedback, and if there is anything else we could have done to make your stay more comfortable than this, please do not hesitate to let us know. We do hope to have the pleasure to welcome you and your family for second visit in the near future. Sincerely,
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Hilton Pattaya definitely lives up to the five star Hilton chain - this hotel is absolutely fabulous, accomodating, welcoming and service that leaves me speechless. Sometimes in the big chain hotels , the title things get missed but not here- from he moment I checked I to the moment I left I cannot fault anything… this hotel is most definitely worth the price with that extra special touch. You will not be disappointed - this was my first stay at this hotel and it won’t be my last - it has left me Speechless —
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rudolf Troestler, General Manager at Hilton Pattaya
Responded 1 week ago
Dear dinpeer, First and foremost, thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay. We do hope that you had a pleasant journey and reached home safely. We are thrilled to hear that our facilities and the service provided by our team members have contributed to making your stay a memorable one. Hearing that we had created a memorable experience for you is the most rewarding compliment for us. dinpeer, we appreciate your kind feedback, and if there is anything else we could have done to make your stay more comfortable than this, please do not hesitate to let us know. We look forward to the opportunity to welcome you back for second visit in the near future. Sincerely,
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+1
This is my second stay at this property, using a combination of paid nights and a free night resort certificate from my American Express Aspire. At check in, my Diamond status was recognized and I was moved up to the Executive Lounge to complete check in. I was offered a welcome drink while waiting. The staff was able to merge my reservations correctly, which was an improvement from my last stay. The issue encountered last time with their credit card machine was not corrected - for some reason they were not able to place the standard deposit hold on my American Express Aspire card, which is odd considering it is a co-branded card. Oddly enough, the charge for the first night went through fine and I was able to pay for the rest of my stay at check out using the card. I offered another American Express card for the deposit and that worked fine as well. I assume this is an issue with their processor since it happened last time as well. Minor inconvenience but I hope that it is corrected in the future, especially with co-branded Hilton cards. I was upgraded to a suite as a Diamond - the rooms here and the general fit and finish of the hard product is amazing. The layout of the rooms are functional and elegant with excellent materials. Floor plans are open and provide wonderful views and a sense of airiness. It is a very relaxing room and a great place to wind down at night. The housekeeping staff does an amazing job keeping everything to the highest standards. I truly think there is no other hotel that can match the quality overall of this hotel in terms of hard product. The hotel grounds, the quality of the room, the design of the hotel is top notch and rivals many Conrad hotels and other higher end hotels in the Hilton portfolio. Without reservation I would say that this is the best hotel in the area by a considerable margin. The weakest area would perhaps be the breakfast when compared to a property like the Conrad Bangkok, but it still is on par if not better than other hotels in the area. Many of the minor issues in service were corrected since my last stay. The hotel was impacted by the pandemic last year, as many others, so it was understandable at the time. I can see the effort by the staff and appreciate their commitment to service. It must be tiring constantly remind guests to wear masks inside the hotel, but that would be more of an issue with the guests and not with the staff. With how lax some hotels are with health and cleanliness standards, the little things like that really make guests feel like the staff cares about the health and welfare of all the guests. The only other issue I encountered was at check out - I was queued up in the diamond and gold members line and when it was my turn, another guest jumped the queue from the regular line and went to the agent that was going to assist me. The representative didn't say anything to them and I just shook my head and turned around to go check out at the executive lounge instead. I was stopped on my way there and the front desk agent checked me out. While I'm understanding that this event was caused by a rude guest jumping the queue, it is unfortunate that issues at check in and check out were the only negative experiences I had at the hotel during my stay. It would have been appropriate for the the front desk agent to be tactful and tell them to wait their turn in queue instead of trying to catch me on the way up to the executive lounge. It is a little unfortunate that the first impression and last impression of the stay marred an otherwise wonderful stay. Still, I recommend this hotel. The free resort night certificates from the Aspire can be used here and it is close enough to Bangkok that it doesn't feel like a hassle to visit. The hard product is simply superior to any other hotels in Pattaya. Issues with some rude guests tend to come with the area, but for anyone looking for the best hotel in Pattaya, this is it. …
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Date of stay: January 2022Trip type: Travelled solo
Helpful
Response from Rudolf Troestler, General Manager at Hilton Pattaya
Responded 2 weeks ago
Dear jayyu1, Thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay. We do hope that you had a pleasant journey and reached back home safely. We’ve taken note on your comment in regard to issues that you have faced during check-in and check-out. Rest assured that we took the feedback seriously and your comments have been shared with the concerned department heads for corrective action to ensure improvements are made to prevent such issues from happening again jayyu1, your feedback is valuable to us in helping to maintain and improve the services that we provide to our guests. With this in mind, we once again thank you for your feedback and we most certainly do look forward to welcome you back in the near future. Sincerely
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PRICE RANGE
$182 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton pattaya hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
304
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Claim Your Listing Frequently Asked Questions about Hilton Pattaya
Which popular attractions are close to Hilton Pattaya?
Nearby attractions include Chheena Fashion (0.4 km), Ama Fashion (0.4 km), and CentralFestival Pattaya Beach (0.01 km).
What are some of the property amenities at Hilton Pattaya?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hilton Pattaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Pattaya?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hilton Pattaya?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hilton Pattaya?
Conveniently located restaurants include Horizon, Longhorn Steakhouse & Grill, and Jasmin's Cafe Pattaya.
Are there opportunities to exercise at Hilton Pattaya?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Pattaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Pattaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Pattaya?
The staff speaks multiple languages, including English, Chinese, and Thai.
Are there any historical sites close to Hilton Pattaya?
Many travellers enjoy visiting Huay Yai Temple (12.2 km).