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Nova Gold Hotel

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About
Location
Cleanliness
Service
Value
Nova Gold Hotel is a landmark low-rise property offering a fresh new accommodation experience in Pattaya. This deluxe 4-star hotel features 77 comfortably designed rooms with private balconies, ideal for both short visits and longer stays.Located in central Pattaya, Nova Gold Hotel is just a 10 minute stroll from the beach with several shopping malls easily accessible on foot or with the hotel’s complimentary golf cart shuttle service. Pattaya’s famous entertainment district is easily accessible from the hotel.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Airport Transportation
Public Wifi
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Hot Tub
Business Centre with Internet Access
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
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HOTEL CLASS
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Reviews & more
337Reviews
613Photos
7Q+A
58Room tips
Traveller rating
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Stayed for 8 days, large and comfortable room, small balcony, on suite bathroom. Staff were polite and friendly for the duration of my stay, catering facilities provided by the Jameson pub and restaurant. Very reasonable prices, underground parking facilities on site. enjoyed my
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Response from Patcharee N, Manager,Rooms at Nova Gold Hotel
Responded 7 Nov 2018
Dear Wayne G, Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. We appreciate you sharing your experience, good to learn you enjoyed our facilities, service staff. We have normal training for our staff and our mission is to provide our guests with the best possible hospitality and service. I have taken note all of your comment and shared your experience with the team to prevent this from occurring again in the future. Best Regards, Patcharee N. Manager,Rooms
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Nova Gold Hotel is an excellent Hotel. The Staff are very friendly and helpful especially Ms. Kewlain, Asst, F/O Manager. By my next visit to Pattaya I will stay again in Nova Gold Hotel.
The Payment was clear and clean.
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Response from Patcharee N, Manager,Rooms at Nova Gold Hotel
Responded 29 Oct 2018
Dear husseinc2016, Thank you very much for taking the time to write a nice review for Nova Gold Hotel Pattaya. I am happy to hear that you enjoyed your stay and were satisfied with our team service.Thank you once again for your comments and we certainly hope to welcome you back soon. Best Regards, Patcharee N. Manager,Rooms
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Terrible front desk staff, Jenny insulted my wife, place full of Lecherous Indians, No manners whatsoever! Would not recommend the place to a Dog! Housekeeping ok and room clean but not good enough due to the One front desk Staff named Jenny, she doesn't have training in Customer
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Response from Patcharee N, Manager,Rooms at Nova Gold Hotel
Responded 25 Oct 2018
Dear ferrariphil2000, Greeting from Nova Gold Hotel Pattaya. First of all Please accept my apologies for the fact that you were not pleased with our staff.For your comments it show our leaking points and we need to fill it up and improve our services up to standard.I hope you can give a chance us another opportunity to redeem ourselves in near future.Please accept for my apologies once again, Best Regards, Patcharee N. Manager,Rooms
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Stayed here 9/17 october 2018.
Check in very good, lovely staff on reception, English spoken.
Rooms are spacious, clean and tidy.
Very good hot rain shower.
Nice small shady swimming pool.
Professional massage and fitness room on site.
Breakfast is at the Amari hotel, 2 minutes
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Response from Patcharee N, Manager,Rooms at Nova Gold Hotel
Responded 24 Oct 2018
Dear Paul E, Thank you so much for your kind sharing a happy experience with us.We appreciate to hear that you had delight in our room conditions, facilities and staff service. Thank you once again for your time and looking forward to welcoming and serving you again in the future. Best Regards, Patcharee N. Manager,Rooms
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Too far from the beach, restaurants and taxi trips do add up. Rooms have a small fridge which is already stocked leaving no space to add additional items. The worst part is the hotel wanted to charge me 100 baht for an extra towel, which there seemed to be a shortage of. Bathroo
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Response from Patcharee N, Manager,Rooms at Nova Gold Hotel
Responded 27 Sep 2018
Dear Anthony J, Greeting from Nova Gold Hotel Pattaya,We are very disappointed that we can't make your a good first impression when arrival to hotel. The service you received and commented about our service and facilities are provide does not meet our standards. and I am sorry to hear about it. We apologize for any inconvenience and we will take all your comment and improve our service and looking forward to welcoming and serving you again in the future. Best Regards, Patcharee N. Manager,Rooms
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorNova Gold Hotel
The Superior Room at The Nova Gold Hotel Pattaya
Professional photo exclusively commissioned by TripAdvisorNova Gold Hotel
The Deluxe Corner Room at The Nova Gold Hotel Pattaya
Professional photo exclusively commissioned by TripAdvisorNova Gold Hotel
The Deluxe Corner Room at The Nova Gold Hotel Pattaya
Photo provided by managementNova Gold Hotel
Superior Room
Photo provided by managementNova Gold Hotel
Executive room
Previous
Indian restaurants nearby??
There are many indian restaurants near the beach and it'll take you 15 min by walking from the hotel
1 vote
Can you use the pool at the sister hotel at any time and is there a charge for this?
You can use the sister hotel Amari nova suites pool at no charge just advise them your from nova gold and provide your details at front desk.
1 vote
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Do all rooms have tea and coffee making facilities
yes
0 votes
Is your Hotel guest friendly?
Thanks to all who contribute to the reviews. I am interested in the easy of traveling to and from the hotel. I know there are the bhat buses, but do they stop near by or do you have to walk to get to them? How far is Walking Street from hotel?
Dear Starpalma, You could use our shuttle service of hotel to main road and central festival then you could use baht bus to go to walking street it's take time around 10 mins to go there. Best Regards,
2 votes
Previous
12
"they are all good , private underground parking available , 24hr security"
"Better choose another hotel"
"DON'T GO! If you do, inspect the room before accepting. And check sewage."
"find a different hotel to stay at"
"quite room better on higher floor!"
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PRICE RANGE
US$ 35 - US$ 81 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
77
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